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ClickSend Logo

Cloud-based solution for handling business communication

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Table of Contents

ClickSend - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

ClickSend overview

What is ClickSend?

ClickSend is a business communication platform that allows organizations to send and receive messages through various channels such as SMS, voice, email, rich media, and direct mail. It serves businesses of all sizes across India and globally, providing solutions for customer and staff communication through web applications or APIs.

The platform includes tools for Business SMS, Rich Messaging for multimedia experiences, Voice Gateway for text-to-speech calls in multiple languages, Transactional Email with SMTP servers, Fax Gateway for cloud-based fax services, and Online Post for sending physical letters and postcards. ClickSend offers APIs that support programming languages such as NodeJS, Python, Java, C#, PHP, Ruby, and Swift.

ClickSend adheres to enterprise-level security standards with a high uptime guarantee, ensuring reliable business communications. The platform features an integration marketplace that connects with various business applications, enabling companies to automate communication workflows.

Starting price

0usage based
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try for free

Alternatives

ClickSend’s user interface

Ease of use rating:

ClickSend pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(21)
5(62)

What do users say about ClickSend?

Users say ClickSend makes it easy to send SMS, MMS, emails, and voice messages, helping them manage bulk communications and automate workflows efficiently. They find it reliable for reaching customers and colleagues, and appreciate its integration with other platforms, though some mention occasional glitches and issues with message delivery or segmentation.

Reviewers indicate ClickSend is straightforward to set up and use, with a user-friendly interface that suits both beginners and experienced users. They report mixed experiences with customer support; some praise its responsiveness, while others feel support can be slow or unhelpful at times.

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Who uses ClickSend?

Based on 93 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Education Management
Real Estate
Computer Software
Others

Use cases

SMS Marketing
Unified Communications
Marketing
Transactional Email
Mobile Marketing

ClickSend's key features

Most critical features, based on insights from ClickSend users:

SMS messaging
Scheduled messaging
Message personalization
Mass texting
Automated responses
Alerts/Notifications

All ClickSend features

Features rating:

Event triggered actions
Contact database
Customizable templates
Contact management
Shortcodes
Real-Time reporting
Campaign scheduling
2-Way messaging
Mobile access
Third-Party integrations
Reporting/Analytics
MMS
API
Chat/Messaging
Activity dashboard
Reporting & statistics
Multi-Channel communication
Data import/export
SMS marketing
Social media integration
Text-to-Win
Unsubscribe Database
Reminders
Open rate tracking
Multi-User collaboration
Mobile keywords
Email templates
Email marketing
Autoresponders
Customizable fields
CRM
Coupons
Campaign analytics
Compliance management

ClickSend alternatives

ClickSend logo
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0.01

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ClickSend pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SMS - Outbound

0.0226

Features included:

  • Unlimited Users
  • Unlimited Contacts
  • 24 Hour Support
  • Global SMS capabilities
  • Custom SMS Sender ID

Voice - Outbound

0.0124

Features included:

  • No Contracts
  • No Setup Fee
  • 99.95% Uptime SLA
  • Real-Time Status Updates
  • 256-Bit SSL Encryption

Email - Outbound

0.006

Features included:

  • Global Coverage
  • No Monthly Fee
  • Bulk SMS
  • CSV Upload
  • Import from Excel

Fax - Outbound

0.029

Features included:

  • SMS Support
  • Auto Top-up

Post

0.082

Features included:

  • Reporting and analytics
  • Customization
  • Flexible Payment Options

User opinions about ClickSend price and value

Value for money rating:

To see what individual users think of ClickSend's price and value, check out the review snippets below.

“I'm yet to use their every service. But their SMS is the best and they have integration with Zapier which makes it even amazing.”
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Bhabishya B.

Sales Manager

“Clicksend is super easy to set up and it’s so important in our day-to-day communication.”
ef

eric f.

Marketing Ambassador/ Social Media

ClickSend integrations (127)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as ClickSend integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.8 (5)

Together, Zapier and ClickSend help me streamline communication processes. Zapier lets ClickSend automatically send SMS or email messages in response to specific events by means of triggers I configure. Zapier sets off ClickSend to automatically send

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Anonymous R.

Medical Student

Integration rating: 4.3 (3)

Managing and sending large volumes of messages is what Google Sheets and ClickSend help me do in combination. Google Sheets help me keep a contact list including pertinent information and telephone numbers. Next, I turn to ClickSend to forward custom

Verified reviewer profile picture

Anonymous R.

Medical Student

Integration rating: 5.0 (2)

WhatsApp logo
WhatsApp

Integration rating: 4.0 (1)

ClickSend support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk

Training options

Documentation
Webinars
Videos
Live Online

ClickSend FAQs

Q. What type of pricing plans does ClickSend offer?

ClickSend has the following pricing plans:
Starting from: $0.02
Free Trial: Available


Q. Who are the typical users of ClickSend?

ClickSend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ClickSend support?

ClickSend supports the following languages:
English


Q. Does ClickSend support mobile devices?

ClickSend supports the following devices:
Android, iPad, iPhone


Q. Does ClickSend offer an API?

Yes, ClickSend has an API available for use.


Q. What other apps does ClickSend integrate with?

ClickSend integrates with the following applications:
Firebase, OpenCart, AppMaster, Capsule, Freshservice, Adobe Campaign, Constant Contact, Google Forms, Formstack Suite, CallRail, Drupal, GitHub, Microsoft Outlook, Cloudflare, Formidable Forms, WooCommerce, ApiX-Drive, Dropbox Backup, Brivity Platform, Zoho CRM, Jira, HappyFox Help Desk, Bullhorn ATS & CRM, Campaign Monitor by Marigold, FullContact, ActiveCampaign, Datadog, Discord, Formsite, Avaza, Calendly, WhatsApp, Feedly, Apptoto, Cascade Strategy, Zapier, Google Docs, Gmail, Act!, Airtable, Benchmark Email, ClickFunnels, Google Drive, Big Cartel, FreshBooks, Agile CRM, Buffer, Shift4Shop, Microsoft Entra ID, Elastic Email, Chatfuel, Acuity Scheduling, WordPress, Freshdesk, Brevo, Gravity Forms, Help Scout, Axcelerate, ManageEngine ADSelfService Plus, BambooHR, Back in Stock, Cognito Forms, Bubble, Slack, Google Contacts, Hyperise, Drip, Basecamp, Customer.io, Entire OnHire, GetResponse, AroFlo, Albato, BoomTown, Bigin by Zoho CRM, Ninja Forms, GoodBarber, Google Calendar, Zoho Bookings, Bitrix24, Auth0, Follow Up Boss, BigContacts, Asana, Backendless, Bookly, Xero, IFTTT, AWeber, Blogger, Oracle Eloqua Marketing Automation, Donately, BookingPress, Google Sheets, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does ClickSend offer?

ClickSend offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk

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