Zoom Meetings Pricing Plan & Cost Guide

Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

4.63/5 (9,913 reviews)

Zoom Meetings Pricing

Starting from: $14.99/month

Pricing model: Free, Subscription

Basic - for personal meetings: Free

Pro - for small teams: $14.99/month/host

Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts)

Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

Competitors Pricing

GoToMeeting

Starting from: 14.00/month
Pricing model: Subscription
Free Trial: Available

Webex

Starting from: 13.50/month
Pricing model: Free, Subscription
Free Trial: Available

EZ Texting

Starting from: 19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Hiver

Starting from: 12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SendGrid

Starting from: 14.95/month
Pricing model: Free, Subscription
Free Trial: Available

Zoom Meetings Pricing Reviews

Pros

  • It is very user friendly - so easy to set up a meeting within the organization. The video and audio quality are good too.Verified ReviewerRead the full review
  • Very easy to use - this is important when holding meetings with those who are not quite as IT literate. Quality of the calls is good.Simon P.Read the full review
  • It is the most popular off video chatting software so everyone easily has it accessible. The smartphone application is nice as well.Michael K.Read the full review

Cons

  • There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.Allie L.Read the full review
  • When I was using zoom for online class it was irritating everybody was lagging, you couldn't understand a word anybody was saying and the main problem was the lag.Lael A.Read the full review
  • If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.Josh A.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Zoom Meetings's pricing:

Kanhaiya J.

I use Zoom for every meeting

Used daily for 2+ years
Reviewed 2021-06-05
Review Source: Capterra

I have great experience with zoom. We are using it for 5+ years for our eLearning classes.

Pros
it is very easy to use, easy to attend. Another good thing is that when we need registration for any of our webinars, we don't need any web page to take registration instead it provides a registration service within zoom itself.

Cons
The price should be a little cheaper.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Very Usefull

Used daily for 2+ years
Reviewed 2021-05-29
Review Source: Capterra

I have integrated its Ionic mobile SDK its good to use but Flutter APK is now available

Pros
Zoom meeting is very useful tool for daily Student Teacher classes. I like it very easy to use for daily use.

Cons
Price should be low. Websdk should work with free accounts. At least for educational purposes they should come with some economical packages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andrew Z.

Perfect for small business

Used daily for 2+ years
Reviewed 2017-11-07
Review Source: Capterra

Huge cost savings for small businesses with a low budget.

Pros
We switched to Zoom from GoToMeeting. Mostly because our team was growing so quickly we wanted to see if there was a cheaper solution. We made the switch and it does everything we need. The screen share quality is very good. I have not reached out to their support one time. So I assume it is good because there is never an issue.

Cons
I do wish there were more integrations with the other software we use like GoToMeeting did but we still like it regardless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Daniel E.

Easy to Use, Secure, and Affordable Software

Used weekly for 1-2 years
Reviewed 2021-07-27
Review Source: Capterra

Zoom is an easy-to-use, easy-to-deploy, and cost-effective software for our organization to host virtual meetings. We rarely have hiccups with Zoom, and when we do, it is typically due to user error.

Pros
What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.

Cons
What I like least about Zoom is its low storage capacity for the price point.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Deniz K.

Zoom is usefull for every meeting activity

Used daily for 1-2 years
Reviewed 2021-06-06
Review Source: Capterra

Nowadays , I use zoom platform in my work meeting but I will switch if there are more features in other product with cheaper price.

Pros
+It focuses the users whose cameras are on in the chat panel, so that the focus is not distracted. +Being able to move people on the same panel helps distinguish users in a classroom setting such as negotiation. +It offers gallery and speaker options so I can take action with one click for single presentation or multiple speaking preferences.

Cons
-- I find it lacking in features for instant decision-making situations. For example, a helpful tool has been defined for yes/no questions. But it does not have a system feature where different numbers such as 2 - 7 - 9 can be written and automatically collected.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Dicle U.

Best quality video conference app ever

Used daily for 2+ years
Reviewed 2020-09-19
Review Source: Capterra

We use this software for daily meetings, recording option is very useful fir who wants to catch up the meeting.

Pros
We can use this software free for 40 minutes. We can record the meetings and share it. Our students can create their own group meeting via Zoom easly.

Cons
The price could be cheaper. Or the meeting time (40 minutes) for free edition could be longer for students.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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renaud m.

good compromise

Used daily for 1-2 years
Reviewed 2021-04-29
Review Source: Capterra

Good experience overall despite some drawbacks, the price low is right for 1 user, but gets more expensive with the number of users

Pros
Easy to use, accessible by everyone, quick learning curve, good overall tools, easy integration with any laptop and good mobile app. Easy to change background

Cons
Not always ultra reliable, the image quality is subpar, and even worth when a session is recorded, making the image fuzzy at time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Patrick D.

ZOOM

Used daily for 1-2 years
Reviewed 2020-05-07
Review Source: Capterra

Use it on mobile android phone for daily meeting with field sales team.

Pros
Good price, Not expensive. Good quality of audio and VHD Video, Sharing presentation, Give control on a document, Improve collaboration work, low memory consumption.

Cons
Security is not good. Chat interface is not easy to use. Limited to 100 users for free version. Consume a lot of Bandwidth

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Barry V.

Zoom Meetings - Cheap and Easy Solution for online collaboration

Used weekly for 1-2 years
Reviewed 2021-07-15
Review Source: Capterra

Zoom is allowing us to have virtual meetings since COVID. Even our elderly members have been able to make use of it easily on mobile devices and laptops which is amazing.

Pros
The best part about zoom is the cost. We also user another online meeting product and Zoom is by far much cheaper without a lack of functionality.

Cons
The only complaint I have with Zoom is with hand raising. If a participant does not have their video on you most likely don't want to have their blank name only video displayed. So you will most likely hide it. But when this person raises their hand you only get a small notification of a hand icon which can be hard to see. It would be better if a non-video participant would popup when their hand is raised.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Matthew G.

Great economical feature-rich video conferencing software

Used monthly for 2+ years
Reviewed 2019-07-23
Review Source: Capterra

Generally, I like the product a lot. We have evaluated manny others and like Zoom best. We are a pretty active user of the product and continue to choose it over all others.

Pros
Has MANY features and ways to customize the software (bordering on too many, since reviewing and setting each parameter is daunting, and it's not entirely clear where you go to customize what). Economical price. Great quality video and audio. Can easily record conferences (and no cost to store media in the cloud).

Cons
The numerous features/settings can be overwhelming and hard to know where to go to customize what. I wish you could customize fully all the words in the default email invite and calendar item template (I always have to edit those manually). The user interface is a bit rusty, appearing to be designed by engineers for engineers.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Very Good Remotely Meeting platform

Used daily for 2+ years
Reviewed 2021-04-06
Review Source: Capterra

My overall experience is very Good, I am an HCIA Trainer and using this platfrom since 5 years . Really very happy and cost is very low, GUI interface is very simple and attractive.

Pros
Video and voice quality is very good . No need to buy a expensive device, We can run on common light device, overall cost is very less.

Cons
Its all features are very Good . Video and voice is very clear. Also not consume high data, So no need high data , Really Happy. Keep it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rizwan H.

Inexpensive and Easy to Use

Used daily for 6-12 months
Reviewed 2021-01-27
Review Source: Capterra

Good experience, cheaper alternative to large meeting tools (GoToMeeting, WebEx etc)

Pros
Easy to use, minimal training required for users.

Cons
Lack of security features, which they have been starting to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jennifer S.

Easy to use

Used daily for 1-2 years
Reviewed 2019-07-23
Review Source: Capterra

it's great.

Pros
the interface is easy to use and navigate around

Cons
the price. i wish it was more affordable for multiple users in one company to have their own license

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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jonny c.

It's a Anthimeria for a reason.

Used daily for 1-2 years
Reviewed 2021-05-05
Review Source: Capterra

Can't live without it.

Pros
Video & Sound quality. Ease of presenting and screensharing.

Cons
It's not cheap but you get what you pay for.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Moises S.

The most complete platform for live meetings.

Used daily for 2+ years
Reviewed 2021-04-29
Review Source: Capterra

Zoom has been our best tool during 2020 and 2021, due to the pandemic, face-to-face meetings in the company have not been possible, it is very easy to schedule and make a meeting via Zoom. It is without a doubt one of the best tools we use.

Pros
It is undoubtedly one of the best platforms for our company's meetings, it is very easy to schedule a meeting and send the access links to the guests. I like that I can share my screen with the other participants and I can also record the entire meeting. It is one of the best tools we use in the company.

Cons
I think the only thing I don't like about this platform is the price, it is a bit high, it would be perfect if they put a plan a little cheaper with limited functionalities (1.5 hours of meeting) and others so that more people can buy it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joshua B.

THE APP THAT WAS VERY USEFUL TO THE WHOLE WORLD DURING THE COVID-19 PANDEMIC

Used daily for 2+ years
Reviewed 2021-05-26
Review Source: Capterra

IN THE PREVIOUS YEARS PEOPLE HAD TO COME TOGETHER PHYSICALLY BEFORE THEY COULD ENJOY THE PRESENCE OF ONE ANOTHER. OFFICE MEETINGS WERE ALWAYS HELD IN CONFERENCE ROOMS AND ONES PRESENCE WAS 98% NEEDED. ZOOM CHANGED ALL THESE PERCEPTIONS. PEOPLE GOT TO REALIZE THAT GREATEST MOMENTS COULD BE SHARED ON A DEVICE FROM THE COMFORT OF THEIR HOMES AT A CHEAP PRICE.

Pros
VOICE COULD BE MUTED WHILE PARTAKING IN MEETINGS. CHAT SESSION IS AVAILABLE FOR QUESTIONS AND QUICK DISCUSSIONS AFTER MEETING. VIDEO CAN ALSO BE BLOCKED IF YOU DON'T WANT TO BE SEEN WHILE YOU STILL PARTAKE IN THE MEETING. ONE COULD JOIN MEETINGS VIA INVITATION LINKS.

Cons
SOMETIMES MEETINGS PAUSE BUT I THINK ITS DUE TO BAD NETWORK

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Muhammad Amirul Aliff M.

Decent Video Conferencing Software

Used daily for 1-2 years
Reviewed 2021-10-11
Review Source: Capterra

In overall, the software is good enough for my use case. The pricing tier might be quite expensive for some of the locked features.

Pros
Zoom Meetings is so easy to use that my child attends his online tutoring classes using this software, without having the need to ask for assistance every time. As for my usage, this software allows me to enjoy encrypted calls feature especially when the nature of my profession involves dealing with confidential information of my clients.

Cons
The absence of browser support for this software makes switching between computers quite troublesome at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Yves B.

Very useful during the pandemic

Used weekly for 1-2 years
Reviewed 2021-05-20
Review Source: Capterra

It is ideal for anyone working from home. So, even when the pandemic will be over, we will be able to keep using it for business meeting, and this way, we can actually reduce the needed office space, saving on rent.

Pros
Ease of use and not very demanding on the internet connection. You can have a great number of users without any lag or freeze

Cons
The price is a bit expensive if you don't want to be limited to 40 minutes meeting. It is good for a corporate client for business meeting, but for a home user who just want to chat with friends and family, it is not affordable.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Simple and easy to use conference software

Used weekly for 2+ years
Reviewed 2020-02-24
Review Source: Capterra

This is the only service I would recommend for conferencing.

Pros
Before ZOOM I've been using Cisco WebEx and GoToMeeting for many year. Several features makes Zoom very convenient to use. First, the UI is much user-friendly, especially the icons to functions like mute/unmute, turning on/off videos can be easily recognised and located. Second, it's always one-click to start and join the meeting for both Host and Attendee, which simpler than other competitors. Third, when attendee dial-in to the meeting there is no annoying music or useless phone instructions which takes minutes to join the call!. Lastly, the scheduler allows creating meetings by selecting different timezone. Let's say you agree to have a meeting with someone at 10am EST. You can simply create a meeting with 10am EST, add to your own calendar and see the local time.

Cons
Price is not cheap consider this is a rather new brand. Also there was a time last year that the software was blocked in China for a short period of time during national day. This was a big issue since customers do not expect a downtime for a business software.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Neysha A.

Can't function without it in this day in age

Used daily for 2+ years
Reviewed 2021-03-25
Review Source: Capterra

Accessibility to talk to my clients is key

Pros
The ease of use and the integration with outlook.

Cons
Some of the capabilities for enterprise programs should be available for the cheaper plans.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Awesome conferencing and scheduling meeting product

Used daily for 2+ years
Reviewed 2019-03-08
Review Source: Capterra

Awesome low cost video conferencing and meeting tool

Pros
-- Integration with outlook -- Mobile app and several features ( like drive mode) -- Recording and video - dial a number from the meeting --Calendar sync up on mobile phone with 15 mins pre reminders to attend the meeting -- if some of the meeting attendees have joined the meeting - it will send an email stating meeting attendees are waiting -a useful feature to remind you for your meeting.

Cons
-- Browser access is little slow when compared the application on the Mac/mobile. -- Zoom chat application integration is not so productive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Les v.

Zooming in

Used weekly for 2+ years
Reviewed 2021-05-18
Review Source: Capterra

Positive, but always looking for a better backdrop location, which is too hard.

Pros
Cheap. Free to set up. Good control. Easy tp use. Easy to customise. Great picture quality. Stable platform.

Cons
BAckgrounder needs a greenscreen or solid white background. Doesn't work at all in my office space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicolas Frichot -.

Zoom Meetings & Chat: Scalable & Unlimited Business Meetings

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

Overall, Zoom really enhanced our communications and optimized our organizational efficiency. It made life so much easier communicating in groups via video. I can only recommend Zoom Meetings for all these reasons.

Pros
What I love with Zoom is that they does not offer a fix amount of meetings per month. We were thus able to host the number of meetings we find appropriate at the company and this led to better communication, coordination and team working. I also like the fact that the platform would automatically scale to accommodate an increasing number of people joining our video conferencing sessions. At last, I really like the reporting features, which gives us insightful information about the meeting and the attendees.

Cons
Although Zoom itself is not that expensive, I have discovered that the extra can add up to quite a considerable cost. Some bundle "affordable" offers should be proposed in my opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Web conferencing is a breeze with zoom.us

Used weekly for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

I consult with small business owners as it relates to their accounting (QuickBooks). It's easy for me to schedule a zoom meeting and look at their screen or my clients give me remote control and I can navigate. Because of zoom I'm able to work with small business owners all over the world without leaving my house. It's changed my business for the better.

Pros
Ease of use. It's very straight forward and my clients pick up quickly on how to use it. Also, the features are great. Mainly screen sharing and remote control.

Cons
I've compared zoom to other software with similar features and I don't have any issues with zoom. The quality is great and the price is low.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dawn F.

Great Communication Software

Used weekly for 1-2 years
Reviewed 2019-08-23
Review Source: Capterra

We moved from Skype to Zoom and the best overall benefit has been the clear sound we hear from the participants. We do not get the background noise that we use to experience with Skype and Zoom gives us REAL face-to-face meetings.

Pros
I have used Zoom for training webinars and think it is one of the most user-friendly programs on the market. It can be used over many different platforms and works great for our team since we all work remote. There are RARELY any connectivity issues and overall Zoom has been a good value for our organization.

Cons
To date, my team has no issues with Zoom. We use it on a monthly basis for training webinars and meetings. While the cost seems a bit high, I believe that the features Zoom offers is well worth the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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