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Zoom Logo

Zoom

4.6
(13.8K)

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Zoom is an all-in-one collaboration platform

(154)

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Zoom Pricing

Pricing overview

Value for money rating

4.5

/5

13.8K

Price starts from

14.99

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Basic - for personal meetings: Free

Pro - for small teams: $14.99/month/host

Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts)

Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

What users say

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.

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Reviewers who mentioned pricing said:

MR
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Marcius R.

Marketing and Advertising, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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After the pandemic, everyone in the field knows about Zoom, but many 'normal' people still don't...

Reviewed 3 years ago

It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings. It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you. Of course, if you just need something to...

Pros

The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A. Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools. The quality of audio is good most of the time. Same as for the video, good most of the time. The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.

Cons

I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable. It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation. Many times, when I was a participant, not a host, I could see the hosts struggling with settings...

TL
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Tom L.

Civic & Social Organization, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The leader among video conference options

Reviewed 2 months ago

The pandemic forced us down the path of using videoconferencing and now we have the ability to make all of our meetings hybrid to maximize attendance.

Pros

The ease of use for end users was the number one decision in choosing this product. The product has continued to evolve and improve and new features are being added monthly and with no additional cost.

Cons

Some of the configurations of Zoom rooms can be a little challenging for the inexperienced but customer support helped walk us through a few small issues.

LG
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Lucky G.

Research, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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about different feature on zoom

Reviewed 2 months ago

it was fine due to which i give it 8 star rating .

Pros

Some feature i personally like is Video conferencing option which allowed to talk to my team at any desired time from any place . it is very easy to use . it also helped in scheduling meeting at any time.

Cons

the pricing are somewhat high and sometimes the screen get hanged which cause inconvenience.

RR
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Rick R.

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It Works

Reviewed 4 years ago

Not great. It connects and works, as long as you're not using AirPods.

Pros

It generally connects and stays connected despite the network quality. The software is agile enough to know when you're using a sub-par ISP with low bandwidth and tells you to disable features that will drag down the performance. Aside from that, it just works.

Cons

You can not use Apple AirPods with this software. It's a known issue and Zoom has done nothing to fix it. What happens is you will connect your AirPods to the machine you're using via Bluetooth and then when -- which has to happen in that order if you want any slim possibility of it working -- then you connect to Zoom. Once you're in Zoom it "Detects a change to your audio settings" and makes you punch in your computer password to "authorize" the change to your AirPods. Once that's complete, Zoom doesn't like it and disconnects your AirPods from the machine completely and automatically switches to another audio source.

CJ
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Christopher J.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom is a must use for counselors and therapists

Reviewed 2 years ago

I love Zoom. It is the best program out there for the money. The quality issues are what they area, but the quality is improving monthly. Even Zoom could not have anticipated the demand triggered by COVID.

Pros

Zooms breakout rooms, resolution selection, and video filters are outstanding. The video quality can go up to 1080p and allows you to confirm that you desire widescreen versus standard. Additionally, it has an outstanding blurred background feature, which reduces the annoying filtering issue of virtual backgrounds that can confuse a part of your face with the background and having you speaking with only half a face.

Cons

Zoom really needs noise control. I have professional light and my camera on a low ISO, but Zoom still is noisy. Also, if I attempt to use Zoom at certain times a day, although I have a professional, paid account, it will default to 720p, which is annoying considering the expense I have go through to utilize a professional camera, HD capture card, and professional audio. Also, the audio function can be distorted during peak usage times.

AR
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Verified reviewer

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good paid meeting platform

Reviewed 2 years ago

I have used this for over two years to run online training events and group meet ups. It's mid price cost for the paid subscription which removes the 40 minute time limit.

Pros

I wanted a software where I could run online training events and record parts of the meeting. Zoom allows me to have my main camera and a secondary camera allocated to the same meeting so I can switch between head shots and shots of my desk. One great feature is that you can leave a meeting that you are the organizer of, and allocate a participant as the organizer so that the meeting can continue.

Cons

Whilst I have enjoyed using this platform, I have had issues with less technical minded people trying to access meetings. They have sometimes experienced issues on different tablets or phones. I've occasional issues trying to move from one camera input to another during the meeting. Recording limits for cloud is low for a long meeting so I record direct to my hard drive which is linked to my cloud - giving the same results.

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Jeremy B.

Writing and Editing, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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"Now with Hugs," Is Something You’ll Probably Never Hear in Their Marketing Campaigns

Reviewed 3 years ago

Zoom is to communication what Google is to search engines. I’m sure you’ve heard of it. You’ve probably used it. Unless your business involves wrenches or blowtorches, odds are high you’ve even used it in the last year. If you haven’t formed an opinion by now, then maybe Zoom isn’t for you. But even if you have no need for it in your work life, there’s no reason not to implement it into your personal...

Pros

Everyone uses it, so if you’re having trouble getting started, it takes no effort to troubleshoot it. It’s also perfect for free communication, as long as you’re not hosting a group chat (more than two participants). If you’re the host of a group chat, you’ll need to either watch the clock or your wallet, but even then it’s affordable, especially if you’re using it for business. It might be less profitable...

Cons

Other than the background effects being average at best, I don’t have much criticisms against Zoom. It can sometimes be difficult to customize your view port, and scanning participants for the active speaker can be a challenge if your setup is confused. And screen sharing can get awkward when you have too many windows to choose from, or if your share space is too nested within a framework of open windows. But most of these issues are easy to overcome once you get familiar with the system. Like Google’s technology suite, it’s only as overwhelming as the first time you use it. Once you’ve explored what it has to offer, you’ll find it’s pretty easy to use.

AR
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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom is the standard for meetings now

Reviewed 2 years ago

Overall, zoom is wonderful!

Pros

The software is clean, user friendly, and has a wonderful suite of integrations that make meetings seamless and better than ever before. Screen sharing, meeting recording, and webinars/conferences are some of my favorite features. The video and audio quality is consistently better than other competitors. I use Krisp to increase the audio quality of my calls, especially when I'm working in a public/loud place. We also use Otter.ai to record transcripts of the meetings and create easy meeting notes for everyone to view!

Cons

Security and privacy could be a little bit better, but there are also things on the administrator side that can be done to maximize security and privacy in a call. I also wish the chat feature was a little more dynamic. Private messages from one caller to another are not easily seen by the recipient. Notifications would be really appropriate here. Also, if someone comments in the chat something inappropriate, the moderator has no control. The 40 minute time limit for the free accounts is inconvenient, but that's obviously purposeful. The Zoom subscription price point is pretty high, but you're getting a top of the line software.

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Faisal Faruque R.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Perfect Home Office Companion!

Reviewed 2 years ago

I have been using Zoom for a long time now. But before the Covid-19 pandemic, I was not a regular user of Zoom. But during the lockdown, while working from home, it became my best friend. Also, it got better day by day. I am happy that the developers are working very hard to push regular updates. The desktop app and mobile app both are quite useful. The mobile app is a great way to catch up with meetings while I am on a run. Although I am currently using the free plan now, I will certainly buy a premium plan very soon.

Pros

Zoom is undoubtedly the best meeting software out there. It's not only because of its features but also for the usability of this tool. The user interface of Zoom is a bit traditional while the competitors are using a bit more modern approach. But this is where things have become interesting. Because of the legacy UI of this tool, the users find it very easy to get started with this app. When I first...

Cons

Zoom certainly offers a nice free plan with many features. But I don't really like the time limit thing in the free version. Rather they could have just restricted a few features from here and there. It would help many people who can't afford self-hosting zoom or buying a premium plan. But I must admit that the paid plan is not that expensive.

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Parth P.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Remote Work Meeting App : Zoom Meetings

Reviewed 2 years ago

Zoom can be utilized for quite some time to meet from various areas as long as the members have a web association, camera and mouthpiece. During the time where the pandemic held us back from meeting face to face, we utilized Zoom as the option of decision to perform virtual gatherings permitting everybody to in any case meet up and basically see each other at the same time on the PC screen. Tragically, Zoom can't be utilized to perform instrument practices since there would be input from the different members.

Pros

It's an extraordinary method for interfacing all over the planet with insignificant transmission capacity utilization. Meeting our friends and trading thoughts is made conceivable using top notch video and sound calls. Outstanding sound and video quality; we are recording gatherings and moving them to other capacity. Contrasted with other applications, it has more highlights and considers effective record sharing inside the chatbox.

Cons

You really want an application to settle on the decisions and gatherings, yet it would be awesome assuming that it had an online choice. Once in a while when web speed drops, the sound quality likewise drops; I would comprehend the video quality dropping, however the sound doesn't devour a lot of transmission capacity, so it would be great to have a predictable sound even on low web speeds. Element to take into account in excess of a solitary assigned speaker camera zoom window.

KM
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Keith M.

Mental Health Care, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using Pandemic Innovations to Create Longterm Solutions

Reviewed 2 years ago

Zoom Meetings was our answer to the reduced in-person contact from COVID-19. Many of the changes we made to survive the pandemic involved using strategies that were designed for other functions, with the hope that they would be adequate enough to fulfill our short term needs before we could return to business as usual. Zoom Meetings did not fit into this category. It provided us with the ability to...

Pros

Zoom Meetings has allowed us to hold weekly and "on-demand" staff meetings with the employees spread out across multiple locations in a way that recreates the atmosphere of the staff meetings pre-pandemic. Unlike some of the solutions we used during COVID-19, staff meetings through Zoom Meetings became a permanent addition to our business schedule. While it is unlikely we ever would have switched from...

Cons

The limitations on the number of administrators that can host a meeting without increasing the pricing is an inconvenience. Because we use Zoom Meetings for site-wide meetings as well as department-specific meetings, the requirement that only one user can act as the initial host forces our director to start all meetings. He can then transfer the host role to the employee presiding over the meeting, but the need to have him set up and initiate every meeting can be frustrating. We have no issues with being limited to only hosting one meeting at any given time, but we would like to be able to set the meeting host prior to the start of it.

JT
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Jake T.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom Saved Our Business Communication Process

Reviewed 2 years ago

Zoom continues to be a very strong asset to our business development. As we get into Webinars it would be nice to one day imagine such a feature being enrolled into our Pro Plan, even if we have to pay a little more. Other than that I greatly look forward to future features and developments with the Zoom platform.

Pros

Although forced by COVID, Zoom has really helped our business stay in touch with clients and grow our exposure by enabling remote meetings and consultations. Even after in-person meetings were eligible, we continued and continue to use Zoom to our advantage. Less time driving and more time with productivity. Thus making more time for our families and personal lives. It seems like we work less and perform more efficiency.

Cons

Having the Webinar feature included would be a nice upgrade. Even if it's a limited amount of attendees. Paying a high dollar per month to add-on is a bit of a bummer. There are more efficient and cost effective webinar tools out there. Would just be nice to have all in one place.

AR
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Verified reviewer

E-Learning, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom! Zoom! Zoom!

Reviewed 2 years ago

I have used zoom to attend webinars and participate in online meetings as well as large conferences. I have also run workshops and webinars as trainer and co-hosted webinars and online conferences. Overall the experience is pleasant and the controls are very useful.

Pros

A simple fact is that everybody knows Zoom, ever since the pandemic made video calls a main stay for any knowledge work type of activity. If you are hosting a webinar or an online conference this means most of your attendees will already know the basics of how it works. The main features are simple to operate, and Zoom gives the host many more options to "control the room". Zoom seems to be conscious of saving your data, which means it often works better than other tools especially on flaky or low speed connections.

Cons

As a host there are many options, but these are often not very intuitive to operate. Zoom's well known privacy blunders at the onset of the pandemic don't instill trust in the security of the tool (to be fair, they do say they have largely fixed those issues).

MA
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Molham A.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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excellent choice for meetings

Reviewed 3 years ago

Zoom works with each a PC and a smartphone. The utility is notably smooth to use. Meeting connections make it smooth to enroll in meetings. Chat, display screen sharing, file sharing, and whiteboarding are most of the functions. I can not consider any apparent hazards to using the tool. The uncertainty round information safety claims frustrates me the most. Since the start of the year, there was enormous complaint that Zoom has furnished 1/3 events information with out settlement and that positive additives of the tool, together with tracking the participant's interest with out previous consent, represent an invasion of privacy. "

Pros

Zoom is used for our normal meetings. We use display screen sharing offerings to talk about initiatives and cooperate on topics. We use the whiteboard device to proportion our ideas. Zoom handles gradual Internet connections admirably, making it our go-to app for on line meetings. What I like great approximately the device is its common performance, which gives HD audio and video high-satisfactory at the same time as streaming smoothly. This substantially improves the entertainment of the use of different functionalities. This capabilities display screen sharing, assembly recording, stay polling, and plenty more.

Cons

The assembly UI seems to be a bit stale. The hyperlink often hangs. As a result, your most effective choice is to disconnect and reconnect. There aren't anyt any state-of-the-art capabilities, consisting of computerized connection to conferences primarily based totally on a schedule, or something of the sort. The price-overall performance ratio degrades whilst license call for will increase or capability is expanded. It isn't usually clean to reconcile them with facts security.

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Dharmendra Alex D.

Telecommunications, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Honest Zoom Review 2021

Reviewed 3 years ago

Zoom in my experience is one of the most complete and the only tool which strive to simulate the real-world meeting experience as well as solving the usual hassle when conducting and planning a meeting. Zoom's video conferencing and online meeting solutions are ideal for organizations of all sizes. Anywhere, we can make high-quality video or audio calls. It's has the best user experience as well as a great user interface design. We may record important meetings using Zoom's recording capability for training, compliance, or historical needs. And in my organization we still have actual recorded zoom trainings which new staff can go and view anytime, thus saving the time, effort and cost for having another training.

Pros

Zoom Meetings is a fantastic audio and video conferencing application. It allows you to connect with several people at once. It lets you to arrange meetings, conduct lessons and lectures, and virtually attend and participate in conferences and seminars straight from your desk. Also, Zoom lets you to feel more at ease at appointments, enhances interactions with possible clients, and allows you to be...

Cons

Most of the features for zoom in my opinion are perfect, the user interface is very user friendly, however, "upon sign on to a meeting you are not connected to the audio and it would be nice to have a built in computer voice with an button which could actually tell the other guy to please turn on his mic. ex: "please turn on voice chat" when pressing a button from my end.

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Samuel K.

Pharmaceuticals, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Video Conferencing Application

Reviewed 3 years ago

My overall experience with Zoom has been great - I am able to work efficiently with my coworkers, I am able to send meeting invite links quickly and simply via email, and I am able to work on the go with the mobile app, which lets me join meetings wherever I am. Simply wonderful.

Pros

Some of the facets which I like most about Zoom Meetings include its ease of deployment, (meaning everyone has a relatively simple time getting acquainted with how to use it quickly), its screen sharing feature, which allows any meeting participant to share a slide presentation, for instance, and the fact that the software is available on both laptop, desktop, and mobile. Lastly, I find the stream quality to be absolutely phenomenal, even with relatively slower connections - it just seems as though Zoom figures out a way to make everyone's experience efficient regardless of how strong their internet connection is. Scheduling meetings is also very simple on your online dashboard.

Cons

There is honestly not much to dislike about this software outside of the fact that it might get a little pricey for those who carry out meetings with many, many people since that is when pricing actually kicks in, (meetings with only a couple of people lasting less than 40 minutes are complementary for everyone). The cost, however, should not be a barrier to anyone, in my opinion, since there are comparable softwares which charge more for a lesser quality service.

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McKinley E.

Government Administration, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Era of Virtual Meetings

Reviewed 3 years ago

Zoom does an excellent job, has a lot of features, and a large Free plan for one-on-one sessions. It is a service that is intended for general usage. It's like a dependable hammer: it'll get the job done in most cases, but not in all. If you require something more specific for your use-case, there are alternative options available that may be more suitable. Of course, if you only need anything to throw a presentation every few months or once in a while, it's perfectly adequate. The low use case for the presentation side, however, does not justify the expense. If you're only interested in one-on-one interaction, you'll have more possibilities if you're ready to put in some effort.

Pros

Zoom is the obvious choice for advanced video conferencing and business meetings. The built-in team collaboration tools in Zoom make sharing files and ideas a breeze. Zoom outperforms competing video conferencing software, such as Skype for Business, GoToMeeting, and Google Hangouts Meetings. Millions of people, including myself, utilize Zoom to host more interesting and efficient business meetings than ever before.

Cons

Background noise management isn't quite there yet, however I believe it is technically doable. Occasionally, a person unmutes and attempts to speak over extremely loud background noise, causing unneeded disruption and confusion in the meeting. It would be fantastic if the program had a feature to control whether or not a user's microphone has background noise.

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Shahiryar K.

Higher Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom Meetings

Reviewed 3 years ago

Zoom Meetings is a very good tool to communicate and collaborate in group for various purposes like remote work or education along with many other. I like its low data consumption due to which I get uninterrupted service though the internet connectivity is not that good in my area.

Pros

Zoom Meetings stands true to its name when it comes to conducting online meetings. It carries out online conferencing perfectly due to it clear video and clean sound quality. It enables the members of a meeting to share files and documents of importance among them. Apart from video streaming users can also share their screens thus making it an apt platform for presentations as well as lectures. Its availability on all desktop and mobile platform gives its users a huge accessibility. It gives the host complete command on the conference session like choosing who can speak or share screen. Also managing contacts is very easy in zoom meetings.

Cons

I have used both its free and subscription based services. In the free version of Zoom Meetings, a meeting session would time out after some 40, 45 minutes, and only upti 100 persons can participate in a session. While I do not see any problem with its full license based services.

RR
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Rober R.

Events Services, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect meetings with good price

Reviewed 3 years ago

Business is done quicker without movements and it builds usefulness and productivity. I work with a private company holding and we began utilizing zoom during this pandemic , it was not difficult to adjust to and it made correspondence with customers loved ones potential. My family had the option to have a family gathering without precedent for a very long time through zoom gatherings. Zoom separated itself by its video conferencing quality and dependability. It gives you certainty to hold gatherings with numerous people all at once . With zoom you can join gatherings on your cell phone in case you are in the recreation center , the supermarket or even while driving utilizing a hands free gadget, you never miss a gathering. Zoom makes correspondence simple.

Pros

The Zoom support group has been marvelous all along and keeps on being. The administration side of the product is genuinely spotless and clear sufficient that a non-IT expert might actually oversee it for a little organization. Something else that is incredible with regards to Zoom is they are continually attempting to enhance the item and adding new components.

Cons

The free arrangement is really liberal with up to 100 members for 40 minutes. It's extraordinary for some little reason introductions, yet don't get reached out with large organization. Generally the free arrangement is incredible for one-on-one since it's not time-restricted. It coordinates incredible with WordPress through numerous modules, or Book Like a Boss, Calendar Hero and some other planning devices. The nature of sound is acceptable more often than not. Same concerning the video, great more often than not. The additional benefit is that now, with the pandemic, it got more press and more individuals figured out how to utilize it too.

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Steven D.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for the End Users....Potentially A Headache for Administrator(s)

Reviewed 3 years ago

The positives of the tool outweigh the negative but it has definitely been frustrating as the administrator at times to set up things for the team as they requested or expand our usage of the tool. The webinar feature also feels a bit expensive but it is what it is. Overall Zoom feels like the best option in the market at the moment

Pros

By far the market leader that pretty much everyone knows and has used so it's not a new tool to download or figure out for most people. Most most end users their options are quite simple to adequately participate in meetings or webinars (although we all know that one person that doesn't understand where to find the mute button....)

Cons

As an administrator, Zoom can be a bit of a nightmare. It is far more complicated than it should be to add licenses, properly assign them, change ownership, set people up with custom meeting links & ensure individuals don't 'encroach' on each other, etc

MM
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Michael M.

Internet, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom, the best video conferencing software.

Reviewed 3 years ago

Business is done faster without travels and it increases productivity and efficiency. I work with a small business holding and we started using zoom during this pandemic , it was easy to adapt to and it made communication with clients friends and family possible. My family was able to have a family reunion for the first time in decades through zoom meetings. Zoom distinguished itself by its video conferencing quality and reliability. It gives you confidence to hold meetings with multiple persons at a time . With zoom you can join meetings on your smartphone if you are in the park , the grocery store or even while driving using a hands free device, you never miss a meeting. Zoom makes communication easy.

Pros

Superb audio and video quality and easy to use on the computer and smart phone. Zoom is the best video conferencing tool to possess . It boosts productivity in business and even relationships. You save money on air travels and hotels . Zoom saved the world at the peak of the pandemic. We were able to do businesses, hold meetings with loved ones all the the world, even attended weddings and funerals in far away countries. Zoom made it possible to work from home and run businesses from any part of the world at the same time even more efficiently.

Cons

The video quality is poor on poor internet connections . The video resolution options could be lowered to accommodate countries with low internet connectivity. You might want to lower the cost too.

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Carolina C.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best video conferencing software out there

Reviewed 3 years ago

The company I work with is a school, so when the pandemic hit we had to quickly adapt and make the switch to online classes. Zoom made everything easier, having so many features it was easy to adapt our classes to the virtual environment. Something else that sets it apart is that it's so reliable and its video conferencing quality it's so great. When dealing with over 300 people attending a class, I need to know the platform won't disappoint - and Zoom definitely doesn't. Over a year using it and it has never given us any problem.

Pros

There's no one software like Zoom, it's definitely the best there is. It has great features such as private chat, rooms, voting, polls, reactions, recording, and so much more. We use it as a platform for online classes and it's just amazing. The host has complete control of what guests can and can't do, which gives you much more confidence in hosting meetings. It's very reliable and has so many integrations. Also, I believe it's a versatile tool: you can have meetings, use for remote work, for hangouts with the team, online classes, collaboration in different groups, streaming to Youtube and other platforms, webinars - just to name a few.

Cons

Being the best in the market, the price is quite high for it. For companies, it's definitely worth it considering all it delivers - but I wish it could be more affordable so more people would have access to it, especially to use it for personal life as well.

DQ
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Danish Q.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Good day to day use tool.

Reviewed 3 years ago

Never been disappointed with it. Fantastic experience.

Pros

The fact that i have been using Zoom from more than 2 years, it has become my most important tool to connect to my clients and internal teams. Almost everyone knows how to use it and those who don't get to it in a click or so. The app structure is very simple. Video/Audio quality is far good. Mobile application adds value. I usually use mobile app to connect to the internal meeting while driving and does not have to open my laptop every single min for any connectivity.

Cons

Easy to use and quality of the video and audio. Its launch time is very less and everything on the screen is pretty staring forward. Recording meetings is wonderful and it even notifies other users that recording is going on. Mobile app is my fav.

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Ankit J.

Information Technology and Services, 10,001+ employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth Using It

Reviewed 3 years ago

using zoom has solved my official and personal topics. I belong to a big family with over 15 siblings and it's not easy to talk to them on a video call using WhatsApp due to limited addition. So we create a zoom link share and add everyone within the family once a month to connect. Talking about the professional part I use zoom to take interviews as I officially use Microsoft teams however, not every candidate will have teams hence zoom fits perfectly for us.Easy to share meeting links candidate can join in few seconds

Pros

personal experience zoom does your work let it meetings, conference, or teaching every online activity can be done with zoom. You get options to use it on your pc or laptop or a mobile app. Another advantage is rather than inviting 10 people to a meeting you can add up to 100 users with the free plan and up to 1000 with an upgraded version to the meeting. It is user-friendly, easy to understand, the...

Cons

The price seems a bit high but yes again it depends upon the requirement. There is another major issue where you cannot control the comment ( you cannot delete the inappropriate comments). Another issue that I came across is the video quality which is limited to 720 p where other providers are giving 1080 p and above. And yes the way app download works in favor it can also cause a lot of chaos before meeting if someone forgets to download the app on the device as zoom works only post downloading. Another issue which I came across was the video quality is not stable sometimes it might get blurry or even you lose the connection in middle have tested on wired and wireless connection both and found the same

MS
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Mohammed S.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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for effective remote collaboration and remote communication, nothing has worked as well as Zoom

Reviewed 3 years ago

From using zoom to conduct interviews of job applicants, to sharing screens for remote self-troubleshooting, to live broadcast of our events via multiple platforms, zoom has been a very valuable resource to us. It has made communication with field teams much more productive and helped us save considerable time of field monitoring and visits.

Pros

The virtual backgrounds and filters always added a touch of fun to our video conference meetings. In terms of more useful features, there are just too many to choose from, but one of my favorites has been being able to share my presentation slides as my virtual background. Also being able to record meetings and generate near-perfect transcripts saves us a lot of time and money otherwise spent on secretarial services.

Cons

There should be more lower video resolution options available to allow for easier usage in areas with low internet connectivity.