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Top Rated IVR Software with Small business - Page 3

Last updated: November 2026

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92 software options

Metaphor Contact Center logo

Omnichannel contact center solution

Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

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Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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Kloudtalk logo

Robust and Feature-Packed Cloud-based Business Phone System

KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

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SalesCaptain logo

AI-powered front desk for phone and text.

SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

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Vantage Point logo

Workforce management software

Vantage Point is a cloud-based workforce management software designed to help businesses streamline scheduling, forecasting, planning, and other operations via a unified portal. The application allows organizations to handle various operations including front and back-office, multi-site activities, contact center workforce, and more.

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InfoFlo Impact logo

HIPAA compaliant case management software

HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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Pulse logo

Comprehensive telecom solutions for businesses of all sizes


Pulse Telesystems stands at the forefront of the telecom industry, offering businesses a comprehensive suite of cutting-edge solutions. With our deep expertise and relentless commitment to innovation, we have developed a state-of-the-art platform that revolutionizes call center operations.

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Users also considered
Fonvirtual Call Center logo

Communication solution for call management & distribution

Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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Users also considered
Botmock logo

Artificial intelligence (AI)-enabled chatbot builder

Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.

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Users also considered
Knowlarity logo

Communicate. Collaborate. Accelerate.

Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Calilio logo

Cloud-based business phone system

AI-powered cloud phone system for calls, SMS, AI voice, and call management across web, iOS, and Android.

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Convirza logo

Call optimization and tracking solution

Whether you want to route to sales, customer support, round robin or something custom, you can build your IVR to meet your needs.

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FrontSpin logo

Inside Sales Communication Platform

FrontSpin is an inside sales power dialer and sales communication software which helps businesses to engage with more prospects in less time.

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CallHippo logo

Cloud-based phone system for sales, support & growing teams

CallHippo is a Cloud Based IVR Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Workiz logo

AI-enabled FSM that assists with scheduling and invoicing

Workiz is a cloud-based and AI-enabled field service management (FSM) software that helps professionals streamline operations, including scheduling, dispatching, and invoicing.

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KrispCall logo

AI-powered communication platform for growing business

KrispCall is an AI-powered communication platform for growing business that integrates with CRM to enhance global operations. With Power Dialer, Call Coaching,& Bulk SMS, it streamlines workflows and drives growth. Get 100+ countries' numbers and reach your clients abroad easily.

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Users also considered
ROUTEE logo

Unified communications & transactional emails

Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

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Plivo logo

API-based Voice and SMS platform for businesses of all sizes

Plivo is an API-based voice & SMS developer platform & global carrier service provider for businesses of all sizes wishing to leverage cloud communications. Customers can access versatile HTTP APIs for building voice & SMS capabilities into any web or mobile app using any web standard language.

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Aloware logo

Cloud contact center with AI & CRM for SMBs

Aloware is a cloud-based contact center for SMBs combining voice, SMS, AI voice agents, CRM integration, and compliance tools in one.

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Users also considered
Yodel logo

Business phone system for streamlining customer service

Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Users also considered
Bird logo

Enterprise cloud communications platform

Easily build your an IVR menu that interacts with callers, gathers information, and routes calls to the most appropriate people within your team.

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Users also considered
Anywhere365 logo

Contact center management software

Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage omnichannel dialogues. The platform offers AI-based language translation tools, which allow teams to process chats in real-time.

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Users also considered
Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

Read more about Genesys Cloud CX

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