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Unified Communications Software with Workflow Management (2026)

Last updated: April 2026

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68 software options

Slack logo
Category Leaders

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

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Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

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NetSuite logo

AI-powered cloud-based business management suite

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NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

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Workplace from Meta logo

A simple and secure way to connect your organization.

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Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE unified communications platform used by 12 million companies.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

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Flock logo

Communication and collaboration platform for teams

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Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication with automated workflows and real-time collaboration behind the scenes.

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Missive logo
Category Leaders

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform that doubles as a unified communication tool. It lets teams manage external requests and internal discussions in the same place, reducing reliance on separate apps. Features like notes, mentions, shared drafts, and automations streamline the process.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

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Blink logo
Category Leaders

Blink. And connect your people, tools and culture.

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Blink delivers a modern, social digital employee experience, giving access to communication, information, workflows, surveys and tools in one easy-to-use app.

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Tuvis logo

Your messages always secure.

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Tuvis protects business communications with real-time monitoring, encryption, and automated archiving, ensuring compliance, preventing data loss, and maintaining security across all channels.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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MangoApps logo
Category Leaders

Bring your frontline and office teams together

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MangoApps is a unified communications platform that serves as a bridge between desk and deskless workers.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is an AI-powered business phone system for modern sales and support teams, with AI insights, multichannel support, and CRM integration.

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Rocket.Chat logo

The Leading Enterprise Communication Hub

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Move away from messy email threads and multiple chatting platforms. Improve your digital workstream with a platform that respects privacy and offers total control of your data, bringing messages, video conference, files and bots together. Never lose track of important information again.

Read more about Rocket.Chat

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Dialshree logo
Category Leaders

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Kavkom logo

Predictive dialer and telephony software for telemarketers

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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