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iCloud Logo

Multi-device cloud content storage

Table of Contents

iCloud - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

iCloud overview

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Based on 1926 verified user reviews

What is iCloud?

iCloud is a cloud storage program with key features that include mobile access, data storage management, real-time synchronization, access controls, document management, encryption, and more.

Who uses iCloud?

Reviews for iCloud come from a wide variety of industries, including Information Technology and Services (6% of reviewers), Education Management (5%), and Health, Wellness and Fitness (4%). The most frequent use case for iCloud cited by reviewers is cloud storage (93% of reviewers).

What do users say about iCloud pricing?

Some users report that iCloud’s free storage fills up quickly, and they feel forced to upgrade. Reviewers appreciate affordable paid plans and bundling options, but some users say limited free space and inconvenient subscriptions reduce value compared to competitors.

What are the most popular integrations for iCloud?

The iCloud integrations most frequently cited by reviewers are: Numbers (a spreadsheet product rated 4.7 out of 5 for its integration with iCloud), Google Drive (a cloud storage product, 4.9), and Keynote (a presentation product, 4.0).

Starting price

0.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Photo Backup

Photo and Document Storage

Photo and Video Storage

Challenging account recovery

Costly storage upgrades

iCloud’s user interface

Ease of use rating:

iCloud pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(31)
3-4(472)
5(1,423)

What do users say about iCloud?

iCloud is a cloud storage program with key features that include mobile access, data storage management, real-time synchronization, access controls, document management, encryption, and more.

Select to learn more


Who uses iCloud?

Based on 1,926 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Education Management
Health, Wellness and Fitness
Computer Software
Others

Use cases

Cloud Storage
File Sharing
Document Management
Server Management

iCloud's key features

GetApp's analysis of 466 verified user reviews collected between July 2021 and January 2025 identifies iCloud's most critical features and summarizes user sentiment about those features.

Mobile access

Reviewers highlight that iCloud's mobile access is seamless and convenient, allowing users to access files, photos, and documents from any Apple device, including iPhones and iPads. They appreciate the flexibility to work on the go and the ability to sync data across multiple devices. Users find it particularly valuable for accessing and managing files remotely, which enhances productivity and ensures that important data is always available. They also mention the smooth experience with iCloud-enabled apps for iOS devices. Of the 293 iCloud users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.

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“Access from mobile devices is where iCloud shines. It's made for the iPhone and iPad. You can access anything quickly and without limitations, as long as you have an app that can read it, and most things can be at least viewed natively. For everything else, I have apps like Pixelmator that can do my photo editing.”
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Jonathan W.

Owner/Designer

“Mobile access is smooth, with easy syncing across iPhones, iPads, and Macs, allowing quick access to files and documents, which is excellent for remote and on-the-go work.”
MP

Matteo P.

Graphic Designer


Data storage management

Reviewers appreciate iCloud's data storage management capabilities, noting that it allows them to free up space on their devices by storing photos, videos, and documents in the cloud. They value the ease of accessing and managing data across multiple Apple devices. Users find the storage plans affordable and like the clear breakdown of storage usage. Some mention the need for more robust file versioning and recovery options, but overall, they find the system user-friendly and efficient for managing their data. Of the 217 iCloud users who gave detailed accounts of their use of Data Storage Management, 97% rated this feature as important or highly important.

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“iCloud enables me to free up alot of space on my iPhone and iPad by storing the photos, videos and documents in the cloud rather than taking up Gigabytes of space on my devices.”
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Harry S.

Systems and Digital Marketing Administrator

“This is essential to what iCloud does - it allows you to manage stored data. Regardless of the means of access - i.e., through an app, or through the iCloud website, you can easily manage data in a format familiar to Apple device users.”
DH

Dario H.

Workplace Program Associate


Real time synchronization

Reviewers indicate that iCloud's real-time synchronization is highly valuable, allowing them to access and update documents, photos, and other files instantly across all their Apple devices. They appreciate the seamless collaboration it enables, particularly for projects requiring multiple users. Users find the synchronization reliable and efficient, although some note occasional delays with larger files. Overall, they value the ability to work on the most recent data from any device without manual transfers. Of the 241 iCloud users who gave detailed accounts of their use of Real Time Synchronization, 95% rated this feature as important or highly important.

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“iCloud synchronizes documents, emails, photos, etc. in real time between my devices, which is crucial for when I have to save something on my laptop and switch to my phone later in the day, for instance. With iCloud, I can continue working from where I left off no matter where I am.”
MB

Mack B.

Freelance editor

“iCloud allows users to collaborate on documents and other files in real-time, making it easy to share ideas and work together on projects. Users can share documents and other files with others, and changes made by one user are automatically reflected in real-time for all other collaborators.”
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Martin N.

Intern Engineer


Access controls/permissions

Reviewers highlight the robust access controls and permissions in iCloud, which allow them to manage who can view and edit their files. They appreciate capabilities like facial recognition, two-factor authentication, and the ability to set different security settings for individual items. Users find these controls essential for protecting sensitive data and ensuring privacy. They also value the flexibility to share files securely with specific individuals or groups, enhancing collaboration while maintaining data security. Of the 221 iCloud users who gave detailed accounts of their use of Access Controls/Permissions, 90% rated this feature as important or highly important.

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“ICloud offer us storage and file sharing opportunities. We can access storage and files in ICloud. We can give anyone permission to view the file on storage and manage the access controls and permission.”
MN

Md N.

Lead Generator Specialist

“Access control helps protect sensitive data stored in iCloud by ensuring that only authorized individuals can access and modify it. By implementing strong authentication mechanisms, such as passwords, biometrics, and two-factor authentication, iCloud helps prevent unauthorized access to user accounts and documents.”
NZ

Nabil Z.

Teacher


Document management

Reviewers find iCloud's document management capabilities helpful for organizing, accessing, and sharing files across Apple devices. They appreciate the ability to create folders, subfolders, and tags to categorize documents, which enhances productivity. Users value the automatic synchronization of documents and the ease of accessing them from any device. Some suggest improvements for cross-platform capabilities and more flexible user interfaces, but overall, they find iCloud effective for managing their documents. Of the 218 iCloud users who gave detailed accounts of their use of Document Management, 88% rated this feature as important or highly important.

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“From a document management perspective because of the fact that it is accessible from any device you are able to manage those documents pretty easily. However, in comparison to say a specific notetaking app or specific file or document apps it lacks the complete functionality to be much more organized in that sense. Whereas users are primarily using broad folders similar to a computer to store their documents.”
NH

Naja H.

Student

“iCloud provides a fantastic document management service, which allows for all types of files in a wide range of formats to be saved onto the cloud for future reference, without having to use up local storage space on your device.”
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Samuel K.

Consultant


Encryption

Reviewers emphasize the importance of iCloud's encryption for securing their data. They appreciate the end-to-end encryption for sensitive information, ensuring that only they can access their files. Users feel confident in Apple's commitment to privacy and data protection, noting that even Apple cannot decrypt their data. They find the encryption robust and essential for protecting personal and work-related documents, providing peace of mind against potential security threats. Of the 177 iCloud users who gave detailed accounts of their use of Encryption, 86% rated this feature as important or highly important.

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“This advanced data protection relieves my anxiety that anyone can access my personal data. The end-to-end encryption makes it sure that I can be the only one who can view and access my files and documents.”
JE

John E.

Instructor 1

“iCloud uses strong end to end encryption for sensitive data, ensuring your files and backups are secure. This level of security is excellent for personal use, especially with Apple's emphasis on privacy.”
KM

Kyle M.

Account Manager


All iCloud features

Features rating:

Automatic backup
Secure data storage
Document storage
Data import/export
File sharing
Authentication
Archiving & retention
Search/Filter
Document capture
Content management
Full text search
Alerts/Notifications
Collaboration tools
Messaging
Commenting/Notes
Activity tracking
Email management

iCloud alternatives

iCloud logo

Starting from

0.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Google Drive logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
OneDrive logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
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Customer Support
Google Workspace logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

iCloud pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

iCloud

0.00

Features included:

  • Document & Photo Storage
  • Backups
  • Automatic Syncing
  • Access From Any Device

iCloud+ - 50GB

0.99

Per month

Features included:

  • Custom Email Domain
  • Custom Email Address
  • Encrypted Videos

iCloud+ - 200GB

2.99

Per month

Features included:

  • Up to 5 cameras

iCloud+ - 2TB

9.99

Per month

Features included:

  • Family Sharing

iCloud+ - 6TB

29.99

Per month

Features included:

  • Unlimited Cameras

iCloud+ - 12TB

59.99

Per month

Features included:

  • Private Relay

User opinions about iCloud price and value

Value for money rating:

Of 347 reviews that provide robust commentary on iCloud's price and value, 40% mention it in a positive light.

Some users report that iCloud offers a convenient free storage tier, but they feel the 5GB limit fills up quickly and often forces them to consider paid plans. Reviewers appreciate that the upgrade cost for additional storage is generally affordable and say the pricing is reasonable compared to the amount of storage received. Some users say they value the flexibility to pay only for the storage they need, and they find integration with Apple devices adds to the perceived value. Reviewers indicate that bundling iCloud with other Apple services, such as Apple One, increases the overall value for money. Some reviewers find the addition of features like custom email domains in paid plans helpful for business needs.

However, some reviewers feel the free storage is too limited and wish Apple would offer more space at no cost, especially compared to competitors. Users think the monthly subscription model is inconvenient and would prefer one-time or annual payment options. Some users report frustration with persistent upgrade notifications and the lack of intermediate storage options between tiers. Reviewers indicate that iCloud can be more expensive than alternatives and that the need to pay for extra storage after purchasing high-priced Apple devices is a drawback. Some users say the value is diminished by limited cross-platform support and occasional billing issues.

, and

To see what individual users think of iCloud's cost and value, check out the review excerpts below.

“I love most about this product is the fact that you get 5 GB with any iPhone iPad iPod or MacBook for free and then if you run out of that you only have to pay $.99 and you get 2 TB which is amazing it is a steal.”
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Heather W.

Student

“Its simplicity of taking to apply a few buttons so that your gallery and so on is being uploaded to the cloud, just as its initial price of 50 GB is too cheap compared to other cloud services is very convenient for iCloud.”
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Arturo L.

Multi-Tasking

“One area where iCloud falls short is its pricing structure for storage upgrades; it can become quite expensive for those who need more than the free 5GB storage.”
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Henry M.

Senior Communications Manager

iCloud integrations (85)

Integrations rated by users

We looked at 1,926 user reviews to identify which products are mentioned as iCloud integrations and how users feel about them.

Google Drive logo
Google Drive

Integration rating: 4.7 (15)

To me it’s a critical thing because right now I am out of storage on my iCloud software so I had to transfer everything from my iCloud to google drive so that I’m able to still use my iCloud on my iPhone and not have to worry about nothing getting backed up and then we losing my phone lock. My phone just got stolen and I literally lost everything on the other phone because I ran out of storage on it and I couldn’t get it to back up.

I used both of them fir photos and videos uploading . Found google drive is better .

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Anonymous R.

Student

1/2
Gmail logo
Gmail

Integration rating: 4.9 (7)

Gmail is my main daily personal and business email I didn’t want to give up so being able to integrate was important

SB

Shawna B.

Server

Numbers logo
Numbers

Integration rating: 4.7 (6)

I don't use Numbers often with iCloud, but for the rare (and important) times I have, it's been awesome.

JW

John W.

Associate Pastor of Youth and Music Ministries

Pages logo
Pages

Integration rating: 4.8 (4)

iCloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base

Training options

Videos

iCloud FAQs

Q. Who are the typical users of iCloud?

iCloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is iCloud used for?

iCloud provides a secure, online platform for document and data storage that can be accessed at any time, from any device. You can use iCloud to access rich media such as TV shows, songs, photos, apps, books, and movies from all your mobile devices. You can also use the iCloud to get access to important word documents and presentations, which can be shared across applications and among devices. iCloud also records your browsing activity in Safari, memorizing your open tabs and sharing them across your Apple devices. The app will also sync your bookmarks from Firefox, Google Chrome and Internet Explorer among your Apple devices. You can also use iCloud to store all calendar, contacts and email data. This data will be automatically updated whenever you make a change, such as creating a new calendar event or deleting an email. Furthermore, the iCloud app can be used to store important personal data such as passwords and credit card pin codes. The device locator and remote wiping options ensure that your data is kept safe within the iCloud app. Share this content with friends and family using the new Family Sharing features. Parental permissions can be set up through Family Sharing so that kids need to "ask permission" before they make Apple purchases.


Q. What are the benefits of using iCloud?

  • Content storage: Store and share a range of content including songs, TV shows, apps, books, photos, and more.

  • Find My iPhone: iCloud can locate lost and stolen iPhones to specific locations. You can also choose to remotely erase data from your phone, as well as display custom messages on missing devices.

  • iCloud Keychain: iCloud keychain keeps all you important, private data such as passwords, account names and credit card numbers in one secure location. The Password Generator can be used to suggest secure passwords for all your online accounts.

  • Mail, Calendar and Contacts: iCloud stores and syncs all your calendar, contacts and email activity and data across devices. Updated contacts, new calendar events and incoming emails will all be updated in real-time.

  • Backup and Restore: iCloud will automatically back-up all your content across all your devices on a daily basis once you are connected to Wi-Fi.

  • Storage: The iCloud platform provides 5GB of free storage. More storage can be purchased when you upgrade.


  • Q. What languages does iCloud support?

    iCloud supports the following languages:
    Arabic, Chinese (Simplified), English, French, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Slovenian, Turkish, Vietnamese


    Q. Does iCloud support mobile devices?

    iCloud supports the following devices:
    Android, iPad, iPhone


    Q. Does iCloud offer an API?

    No, iCloud does not have an API available.


    Q. What level of support does iCloud offer?

    iCloud offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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