Kaseya VSA Pricing, Features, Reviews & Comparison of Alternatives

Kaseya VSA

IT Systems Management Software

4.01/5 (102 reviews)

Kaseya VSA overview

Kaseya VSA is the ultimate solution for managing and automating your IT environment to help you live up to the challenge. With VSA, IT professionals can improve service delivery and increase IT efficiency. With flexible payment terms, optional configurations, multiple domain capabilities, cloud-based and on-premise, IT organizations of all sizes can experience the benefits of enterprise-class IT management.

VSA also offers some of the most powerful solutions in RMM, ready built with the tools you'll need to run a successful IT organization. VSA comes equipped with Remote Control, Patch Management, Auditing, Monitoring, AV/AM, and Backup. All wrapped around a powerful automation engine to save you time and money.

Pricing

Pricing options
Free trial
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 5 other markets, Germany, India, Latin America, Mexico, United Kingdom

Supported languages

English
Kaseya VSA screenshot: VSAaltKaseya VSA screenshot: VSA4Kaseya VSA screenshot: VSAalt2Kaseya VSA screenshot: VSA3Kaseya VSA screenshot: VSAalt3

Kaseya VSA reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.2
  3.5
  3.5
Al Alper

Best RMM tool on the market. Period.

Used daily for 2+ years
Reviewed 2016-11-29
Review Source: Capterra

As an MSP (Managed Service Provider) in the highly competitive IT services market, our tool set is the backbone that enables the service delivery model that differentiates us from the competition. Because these tools are the skeleton of our business, we test all of them on a 3-year rotation to make sure we're using a best-of-breed solution that will make our services faster, more effective, more efficient and produce higher reliability and better outcomes for our clients. Last year we evaluated our BDR (Backup and Disaster Recovery) and RMM (Remote Monitoring and Management) platforms with that backdrop. We included all of the major players (for RMM that was Kaseya, Labtech, N-able, Maxx, etc.) and a few free/near-free 2nd and 3rd tier players, and again Kaseya was the hands-down best-of-breed winner. That's not to say it didn't have some short comings. It's a piece of software so yes, there are some bugs but none of them are heart stopping or business-critical, and we're an IT company! - we can get them resolved very quickly. And the bugs are no more or less than the issues we found in the competition - so on net it was wash against the competition. But the overall scope and quality of the product, the depth of functionality, the myriad vendors that it integrates with, and the support team that we found responsive (slightly better then the competition) gave them a nod over the competition. Add to that the lightweight agent, integrated, lightening fast remote desktop access and HUGE user community where you can find a script for anything you need put them head and shoulders above the rest. Everyone can find something they will love in Kaseya.Robust features, lightening fast remote desktop access and huge user community producing thousands of scripts to cure every/any problem or request you may have. Full access to SQL database in included.

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Racey Cave

Have used Kaseya 7+ years. I can do more in Kaseya than if I'm physically seated at the endpoint.

Used daily for 2+ years
Reviewed 2017-11-14
Review Source: Capterra

I have logged, literally, thousands of hours in Kaseya. As stated above, I can do more in the VSA than if I'm in front of the PC. Hugely powerful. People ask me "So what kind of things have you done with Kaseya besides just remote into a desktop"? Then I give them a simple example, such as how I wrote a small agent procedure that allowed me to uninstall Office 2010, install Office 2013, and activate the product with a license key on more than 350 endpoints with (literally) three mouse clicks. And I did it with a 100% silent uninstall/install while the user was logged in and working. They had no idea anything was even happening with their workstation. Kaseya makes what could otherwise be a huge project super easy stuff. Kaseya is probably the most important force multiplier in my environment.

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Todd Reibling

Kaseya VSA is much better, but still has a ways to go for a total offering

Used daily for 2+ years
Reviewed 2018-11-22
Review Source: Capterra

This time my experience has been much better than the first. CEO and his team have proven to us so far that they are partners with us in this constant challenge of keeping up with the technology changes. They have displayed vision and integrity and I feel it will take some time, but I believe it is a long-term strategy that will be sustainable for our organization for growth and stability. In the past, we have spent too much time maintaining our tools instead of spending time to scale and grow. We are finally getting that traction now.We are seeing that Kaseya is becoming much more rounded and diverse in its platform with the acquisitions of companies such as UniTrends, Spanning, and Borex (BMS). Time is our worst enemy, at this time. The suite of products (Manage One and MSP 2.0) has a lot of potential that has us optimistic about the future.

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Brett Vantilburg

Overall positive experience with Kaseya so far, but getting down to brass tacks.

Used daily for 1-2 years
Reviewed 2018-08-02
Review Source: Capterra

This software allows my company to support and manage the networks, workstations, servers, and technology of our customers. It allows our technicians to remotely access and administer customer systems, automate maintenance tasks, monitor security and end user behavior, and also gives us a direct link into Kaseya's BMS product for support desk access with direct customer asset access and information. It has saved us many labor hours through automation of system patching and simple end user request or issue resolution.I very much like Kaseya VSA's patch management capabilities, discovery, remote control and Live Connect, as well as the many integrations with 3rd party products. VSA has made troubleshooting and reporting on ours and our customer's networks exponentially easier. I like that Kaseya is plotting out a roadmap to a software version that encompasses all aspects of Managed IT Services, and am looking forward to the next release.

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Meir Glantz

A full-featured product that could use better support and documentation

Used daily for 1-2 years
Reviewed 2018-04-13
Review Source: Capterra

Remote Monitoring and Management of user PCs. This software is very full-featured and allows quite a bit of granular control and automation. It continues to improve and has a nice amount of features that are included.

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Kaseya VSA pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

Kaseya VSA features

API
Access Control
Activity Tracking
Auditing
Automatic Notifications
Monitoring
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
SSL Security

Activity Dashboard (112 other apps)
Application Integration (67 other apps)
Collaboration Tools (59 other apps)
Data Import/Export (79 other apps)
Drag & Drop Interface (83 other apps)
Projections (62 other apps)
Third Party Integration (110 other apps)
User Activity Monitoring (54 other apps)
Workflow Management (71 other apps)

Additional information for Kaseya VSA

Key features of Kaseya VSA

  • Easily Access User End-points
  • Monitor Key Server Metrics
  • IT Asset Management
  • Reporting And Dashboards
  • Antivirus
  • Automated Cloud Backup
  • IIS monitoring
  • Remote Monitoring and Access
  • Service Desk
  • Web Based
  • Remote Control
  • Remote Monitoring
  • IT Automation
  • AV/AM Integrations
  • Cloud Backup
  • Automated Discovery
  • Automated Agent Deployment
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Benefits

Continue your transition to a modern MSP or IT Department leveraging the Kaseya VSA platform. With VSA you'll be able to provide an increased level of service, improved efficiency, and ultimately improve the bottom as an IT organization. Take Kaseya VSA out for a spin with our Free Trial, see for yourself how VSA can change your IT organization.