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Kaseya VSA

4.1
(200)

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IT Systems Management Software for Internal IT and MSPs

(16)

Kaseya VSA Pricing, Features, Reviews and Alternatives

Kaseya VSA FAQs

Q. What type of pricing plans does Kaseya VSA offer?

Kaseya VSA has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Kaseya VSA?

Kaseya VSA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Kaseya VSA support?

Kaseya VSA supports the following languages:
Dutch, English, French, German


Q. Does Kaseya VSA support mobile devices?

Kaseya VSA supports the following devices:
Android, iPad, iPhone


Q. Does Kaseya VSA offer an API?

Yes, Kaseya VSA has an API available for use.


Q. What other apps does Kaseya VSA integrate with?

Kaseya VSA integrates with the following applications:
Simplesat, Traverse, Acronis Cyber Backup, Jira, Unitrends MSP, Vorex, QuoteWerks, QuickBooks Online Advanced, Cherwell Service Management, Bitdefender GravityZone, Bitium, IT Glue, SmileBack, PagerDuty, Unitrends Backup, ConnectWise PSA, Addigy, Webroot Business Endpoint Protection, Accelo, Autotask PSA, Cortado MDM, CloudRadial, Xero, Datto SIRIS, ThreatLocker, PROMYS, Zendesk Suite


Q. What level of support does Kaseya VSA offer?

Kaseya VSA offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

Kaseya VSA product overview

What is Kaseya VSA?

Kaseya VSA is the ultimate solution for managing and automating your IT environment to help you live up to the challenge. With VSA, IT professionals can improve service delivery and increase IT efficiency. With flexible payment terms, optional configurations, multiple domain capabilities, cloud-based and on-premise, IT organizations of all sizes can experience the benefits of enterprise-class IT management.

Key benefits of using Kaseya VSA

Continue your transition to a modern MSP or IT Department leveraging the Kaseya VSA platform. With VSA you'll be able to provide an increased level of service, improved efficiency, and ultimately improve the bottom as an IT organization. Take Kaseya VSA out for a spin with our Free Trial, see for yourself how VSA can change your IT organization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

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Kaseya VSA pricing information

Value for money

3.8

/5

200

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Kaseya VSA features

Functionality

4.2

/5

200

Total features

126

14 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring

Functionality contenders

Kaseya VSA users reviews

Overall Rating

4.1

/5

200

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.71/10
Rating distribution

5

4

3

2

1

71

83

36

7

3

Pros
The account reps I have had for the past several years have been amazing. You need to get to know as many people as you can at Kaseya and learn to work as a team with them and you will be very happy.
My engineers love the Kaseya VSA, ease of use and speed. We have been a long time Kaseya partner and plan to continue our great partnership.
Fantastic product that provides the ability to securely manage and monitor your managed service customers.
Cons
Kaseya support is terrible, I mean really terrible. I think they only have one level 2 technician because the same guy gets back to me when the first guys can't fix it.
Terrible customer service, NO Support, slow, lousy features for the price. Constantly have to uninstall live connect and reinstall.
The lack of a 64 bit agent until recently was a pain point for a while. Updating Live Connect is time consuming.

Overall rating contenders

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