ManageEngine ADSelfService Plus Pricing, Features, Reviews & Comparison of Alternatives

ManageEngine ADSelfService Plus

Self Service Password Management and Single Sign On Solution

4.68/5 (37 reviews)

ManageEngine ADSelfService Plus overview

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, Europe, Latin America, Middle-East and Africa

Supported languages

English, Chinese (Traditional), Danish, Dutch, French and 5 other languages, Italian, Japanese, Portuguese, Russian, Spanish
ManageEngine ADSelfService Plus screenshot: Active Directory Self UpdateADSelfservice Plus overview videoManageEngine ADSelfService Plus screenshot: Active Directory Multi-Factor AuthenticationManageEngine ADSelfService Plus screenshot: Password Expiration NotifierManageEngine ADSelfService Plus screenshot: Password Policy EnforcerManageEngine ADSelfService Plus screenshot: Single Sign OnManageEngine ADSelfService Plus screenshot: Password Reset via Mobile AppManageEngine ADSelfService Plus screenshot: Self-Service Password Reset

ManageEngine ADSelfService Plus reviews

Value for money
Ease of use
Customer support
Yannick Van Landeghem

Provides end-users a possibility to unlock/reset their own password 24/7

Used daily for 2+ years
Reviewed 2017-02-10
Review Source: Capterra

We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.- Integration with Windows (reset/unlock at logon screen) - Very helpful customer support!! - Release some work from 1st line support - Accessible 24/7

Read the full review


A robust, web-based, multi-platform, self-service solution

Used daily for 6-12 months
Reviewed 2018-07-31
Review Source: Capterra

This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

Read the full review


Easy to use

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: Capterra

Lower support costs, less burnout from unlocking accounts and resetting passwords.Ad self service plus was very easy to configure and start using with our employees. It has saved our IT support staff many hours responding to locked out users accounts and forgotten passwords. Since we are a 24x7 business, it is especially helpful for employees help themselves instead of waking up the support person on call.

Read the full review

Sayed Munir Noor

Excellent product

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

Ease of Daily password activities.Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.

Read the full review

Roy Kasenchak

This is a great tool to help your users reset their passwords or unlock accounts

Used daily for 2+ years
Reviewed 2018-06-07
Review Source: Capterra

This is a great tool to help your users reset their passwords or unlock accounts. It send reminders to the users that their password is expiring and it has a portal that let the users login to change their passwords or unlock their account.

Read the full review

ManageEngine ADSelfService Plus pricing

Starting from
Pricing options
Free trial
One time license
View Pricing Plans

ADSelfService Plus is licensed based on the number of Domain Users who would require a password reset or Account unlock.

The product is completely free for 50 Domain Users.

ManageEngine ADSelfService Plus features

API (261 other apps)
Access Control (75 other apps)
Activity Dashboard (117 other apps)
Activity Tracking (66 other apps)
Alerts / Escalation (57 other apps)
Application Integration (69 other apps)
Auditing (81 other apps)
Automatic Notifications (102 other apps)
Collaboration Tools (66 other apps)
Data Import/Export (83 other apps)
Drag & Drop Interface (86 other apps)
Monitoring (185 other apps)
Projections (63 other apps)
Real Time Data (77 other apps)
Real Time Monitoring (83 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (72 other apps)
SSL Security (69 other apps)
Third Party Integration (117 other apps)
Workflow Management (74 other apps)

Additional information for ManageEngine ADSelfService Plus

Key features of ManageEngine ADSelfService Plus

  • Self Reset Password
  • Self Unlock Account
  • Password/ Account Expiry Notification
  • Multi-platform Password Synchronizer
  • Mobile Password Management
  • Password Self-Service Login Agents
  • Self Directory Update
  • Email Group Subscription
  • Corporate / Employee Directory Search
  • Change Password
  • Password Policy Enforcer
  • Multi-factor Authentication
  • Automatic Password Reset/ Account Unlock
  • Reports and Email Notifications
  • Security Center
  • Windows/Mac OS X Login Agents
  • Unified Contact Management
View All Features


- Reduced Cost of Help-desk Tickets
- Improved Employee Productivity
- Superior Return on Investment
- Accountability of Actions performed can be maintained
- Easiness in Deployment
- Reduce dispelled sensitive information:
- Employ your Resources for better tasks
- Avoiding repetitive tasks and deployment in more challenging tasks.
- Customize with your own logo
- All time Access from a web portal
- Reduced Employee Frustration
- Real Time Update of User Information