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Free Issue Tracking Software
Last updated: February 2026
57 software options
Sponsored
Zoho Projects
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project Management, Collaboration and Bug Tracking
Free Plan - 5 users and 3 projects; Premium Plan - $4/user/month if billed annually, $5/user/month if billed monthly; Enterprise Plan - $9/user/month if billed annually, $10/user/month if billed monthly Ultimate Plan - $14/user/month if billed annually, $15/user/month if billed monthly
Read more about Zoho Projects
AuditFindings.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Audit issue management solution for businesses
Starter plan: Free Business plan: $99/month Enterprise plan: $750/month
Read more about AuditFindings.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management and work tracking software
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users
Read more about Jira
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social coding & collaborative development platform
Free (Basics for teams and developers) $0 per month Team (Advanced collaboration and support for teams): $4 per user / month Enterprise (Security, compliance, and flexible deployment for enterprises): $21 per user/month
Read more about GitHub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Productivity platform for marketing agencies
FREE: - 60MB Storage - Unlimited Tasks - Unlimited Free Plan Members UNLIMITED: $7 user/month billed annually or $10 user/month billed monthly. - Unlimited Storage - Unlimited Folders and Spaces - Unlimited Integrations - Unlimited Gantt Charts - Unlimited Custom Fields - Unlimited Chat Messages - AI Compatible BUSINESS: $12 user/month billed annually or $19 user/month billed monthly. - All Features of Unlimited Plan - 2FA and Google SSO - Unlimited Message History - Unlimited Mind Maps - Unlimited Activity views - Unlimited Timeline views - Unlimited Dashboards - Unlimited Whiteboards - Sprint Points & Reporting - Automation Integrations ENTERPRISE: Contact Sales for Pricing - White Labeling - All Features of Business Plan - Single Sign-On (SSO) - Contract Review & HIPAA - Increased API limits - Custom Onboarding - Dedicated Success Manager - Advanced Permissions
Read more about ClickUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
Free: Wrike’s FREE basic plan is available for unlimited users. Team: $10 user/month Business: $25 user/month Pinnacle: Please contact Wrike directly for pricing details. Apex: Please contact Wrike directly for pricing details.
Read more about Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server and website monitoring software
Spiceworks IT Cloud Help Desk offers a Core (free) plan and a Premium (paid) plan.
Read more about Spiceworks Cloud Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management platform for software development teams
14-day free trial, after which pricing is as follows: Billed annually: Free (1 - 10 users): $0 per month Team: $8.50 per user per month Business: $12 per user per month Enterprise: Request a demo via website Billed monthly: Free (1 - 10 users): $0 per month Team: $10 per user per month Business: $16 per user per month Enterprise: Request a demo via website
Read more about Shortcut
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Full-stack bug and issue tracking for web and mobile apps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bug tracking & issue management software for SMBs
Free plan - 2 projects Standard plan - Starts at $3 per user per month, if billed annually or $4 per user per month, if billed monthly. Premium Plan - Starts at $7 per user per month, if billed annually or $8 per user per month, if billed monthly.
Read more about Zoho BugTracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Lite Plan: $15/user/month when billed annually. $19/user/month when billed monthly. Pro Plan: $39/user/month when billed annually. $49/user/month when billed monthly. Elite Plan: $59/user/month when billed annually. $69/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online project management tool for developers
Free forever plan for 10 users Starter: $29.2 per month, billed annually or $35 per month, billed monthly Standard: $83.3 per month, billed annually or $100 per month, billed monthly Premium: $145.8 per month, billed annually or $175 per month, billed monthly
Read more about Backlog
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
Self-hosted and Cloud available with a perpetual and recurring license.
Read more about Faveo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand what users want, and build what they love.
Userback offers simple pricing with unbeatable value for teams of all sizes, from early-stage startups to large enterprises. Free Forever Plan: Ideal for early-stage teams needing just the essentials. This plan is free forever and includes unlimited feedback collection, two feedback projects, 7-day feedback availability, unlimited team seats, and access to all core features. Team Plan: Designed for growing teams managing feedback more effectively. Priced at $7 per seat per month when billed annually, this plan includes everything in the Free plan, plus unlimited feedback availability, optional feature portal add-on, project management integrations, Zapier automation, customizable feedback widgets, and feedback management tools. Note: This plan supports a maximum of 5 seats. Business Plan: Suited for scaling teams needing more advanced tools. Priced at $15 per seat per month when billed annually, this plan includes everything in the Team plan, plus 25 feedback projects, AI Assist, new feedback automation tools, reply templates, developer tools, session replay capture, JavaScript SDK, user surveys, behavioral targeting, and custom branding. Business Plus Plan: Tailored for enterprise teams requiring extra control and support. Priced at $23 per seat per month when billed annually, this plan includes everything in the Business plan, plus advanced privacy controls, record all user sessions, custom workspace domain, team member roles, team comment controls, single sign-on (SSO), hCaptcha, premium support, and SOC 2 report. Userback also offers a customizable Feature Portal as an add-on, allowing teams to collect, prioritize, and manage feature requests with user voting and public roadmaps. All new users can start with a free trial, making it easy to explore the platform and find the right plan for your team.
Read more about Userback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track exceptions with modern error logging
Sentry offers the following pricing plans: Developer: Free Team: $26/month billed annually Business: $80/month billed annually Enterprise: Contact Functional Software for pricing details
Read more about Sentry
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based software for managing projects and related tasks
Project Insight (PI) paid edition starts at $9/user/mo., the PRO edition starts at $18/user/mo., and the full-featured enterprise edition pricing is based on users and your specific usage case. Contact Project Insight for more details. PI also offers a completely FREE edition to start so you can grow as you go.
Read more about Project Insight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Inbox: $15 per agent per month - a shared email, chat, and social inbox for small teams Growth: $30 per agent per month - customer service software for growing teams Scale: $60 per agent per month - customer service software for larger teams and businesses Kayako's Enterprise plan is also available for larger companies needing a custom approach to customer support software. The Enterprise plan starts at $100 per agent. Get in touch for more information.
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Test faster. Ship smarter. Together.
Bugasura’s Free Forever plan gives you full access to all core features — including AI-powered issue tracking, test management, Chrome reporter, web widget, unlimited users, unlimited projects, and 50 GB of storage. No paywalls. No credit cards. No time limits. Just free, fast, and powerful testing for teams that ship fast.
Read more about Bugasura
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
SolarWinds Web Help Desk is priced per technician, starting from €575/seat (for 1 to 5 licenses)
Read more about Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
Read more about Alloy Navigator