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IT Service Software - Page 3

Last updated: June 2026

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81 software options

XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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WebTitan logo

DNS-based web filter, malware/phishing protection & security

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TitanHQ's WebTitan web filter is a DNS based web content filtering tool that blocks malware, ransomware and phishing attempts, and provides advanced web content control.

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Atera logo

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one IT service platform provides IT professionals with various integrated solutions that help them gain visibility and take end-to-end control over their service management. This includes Remote Monitoring & Management, Ticketing, Helpdesk, IT Automation, and Reporting – all in one da

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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ky2help logo

IT service management software

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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

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Alemba Service Manager enhances IT service support by providing a service catalog, supported by workflow automation. ASM streamlines incident and request management, with real-time analytics for improved efficiency, user satisfaction, and alignment with business objectives.

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Datto RMM logo

Next Generation RMM for the Modern MSP

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A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

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Iperius Console logo

Monitor Every Backup with Iperius Console!

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Iperius Console is a centralized backup and system oversight monitoring solution that pairs with Iperius Backup and Remote, offering live data views. Tailored for MSPs and IT professionals, it ensures robust data protection and efficient remote management.

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Kaseya BMS logo

Business management solution for IT departments & MSPs

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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Vivantio logo

Flexible Software. Focused Service.

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The Vivantio platform allows you to focus on the tools that make sense for your organization's unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management. The platform scales to meet the complex business needs of B2B IT service teams.

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Wrike logo

AI-powered work delivery platform

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Wrike is the trusted work delivery platform for IT service management. AI helps your team centralize all service requests and incidents in one governed environment. Streamline ticket intake and resolution, and use workflow automations and dashboards to monitor queues and meet your SLAs.

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ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is a remote monitoring and management (RMM) solution designed for MSPs seeking granular control over IT environments. The software provides customizable monitoring, automated patching, and deep automation capabilities that resolve routine issues before users notice them. ConnectWise Automate features AI-assisted scripting, data views for quick environment insights, and background troubleshooting tools that minimize end-user disruption while supporting Windows endpoints.

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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mHelpDesk logo

Cloud-based field service management software

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mHelpDesk is a cloud and mobile-based field service management software that assists with job tracking and invoicing. Users can access customer information from any device. Key features include quoting, scheduling, job tracking, billing and invoicing, electronic payments, QuickBooks integration, and more.

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FieldAware logo

Made-for-mobile field service management

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FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams with the aim of improving revenue. Features include scheduling, dispatch, task management, invoicing, asset management, time tracking and more.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

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