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The best tool marketers use to get things done on social!

(24)

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eclincher Reviews

Overall rating

4.7

/5

223

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10

Reviews by rating

Suggested alternatives

brandwatch
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Pros and cons

I love how it makes it easy for me to engage with my audience thanks to the inbox feature. Its simplicity is something I really like, the interface is simple but very easy to use.
It's fun and easy to use. I like that I can schedule post in advance, it's almost like it's working on its own and the mobile app is very useful when posting on the go.
The tool is fantastic and ever improving. The customer service is the best and super helpful.
Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in.
Can't post stories and carousels to Instagram without a push notification which is a little annoying, but I couldn't find any others that could, so I'm assuming its a technical limitation.
Hard to find something that is wrong with the platform. Took some time to get use to the auto-post.
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223 reviews

Recommended

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Dan F.

Social Media Manager

Automotive, 1,001-5,000 employees

Review source

Overall Rating

Outlier But Still Comprible

Reviewed 3 years ago

Transcript

Dan F.: Hi, my name is Dan. I'm the director of communications, and I give eClincher a four out of five....

JC
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John C.

Airlines/Aviation, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Which Is The Best Social Media Software now? eClincher Is The Leader

Reviewed 2 years ago

For 5 years I started using eClincher, and I am thoroughly impressed. It is easy to use and the social media software works great. I am able to manage multiple accounts with ease, and the scheduling feature allows me to plan posts in advance. The analytics feature helps me track my performance and make adjustments as needed. Overall, eClincher is an excellent tool for anyone looking for a reliable social media software. Highly recommend!

Pros

Ease of use. Simple dashboard. Drag and Drop content posts. Variety of analytic tools

Cons

There is nothing not to like, but to get use to the software at the beginning, you need to review the training video and practice a couple of time

RE
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Robert E.

Online Media, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Solid Social Media Manager with Improving UI

Reviewed 3 years ago

This is a solid social media manager product that used to suffer from an outdated and confusing user interface but this has improved recently. Sadly, I cannot recommend the product due to the issues we faced with the lifetime plan for the product.

Pros

The reporting side of the product is good and although we did not utilise the product as our main social media manager due to the confusing user interface in place at the time we have still used its reporting capabilities from time to time.

Cons

We invested in a lifetime license for the product a few years ago which unfortunately eclincher have reneged on, stating that the plan we use will close at the end of 2021. We now need to pay a monthly fee in order to continue using the product. It should go without saying that, if you sell a lifetime plan for a product you should support it for the lifetime of the product. I am thankful that I decided not to use this product as our main social media tool otherwise we would have been placed in a very difficult position.

AE
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Angus E.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Social Media Managment Alternative

Reviewed 5 years ago
Pros

The software is easy to set up and quick to learn especially if you are coming from a different software. Having almost all the features and in some cases more features then the competition. It's always working and have never had any issues with publishing content. If you are not using eClincher I would highly recommend giving it a try. You'll save and have a better over all experience compared to higher priced social media management software.

Cons

The interface looks outdated and could use a refresh. The name is awful... In the office we just say E-C.

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Melanie E.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love the Live Feeds and the Social Content Suggestions

Reviewed 6 years ago
Pros

I like a lot about this software - I started using it instead of Hootsuite and Buffer about a month ago - but the live content suggestion feature may be the best. The content suggested is relevant and high quality, and so making use of it saves time and effort , not all the time of course but as the required - by my standards, non promotional, third party posts for interest and engagement

Cons

So far, I have had no complaints about this software at all. This one may bethe go to keeper (finally, I've switched a lot)

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Verified reviewer

Commercial Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good tool. Excellent customer service

Reviewed 6 years ago

Very positive thanks to their excellent customer service.

Pros

What I like most is that they have the best customer service out of all of the social media scheduling platforms I've used. They are readily available to answer questions at all hours and if they don't have an answer, they find it.

Cons

Actually, eClincher is one of the best tools out there. The biggest issue I have with it is that it doesn't easily allow tagging with @handles and no matter what I've tried, it doesn't allow my pictures to post full-size to LinkedIn. Further, I wasn't able to use it to upload video. However, their dashboard is easy to use and the customer service alone is worth using it.

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Leonard C.

Professional Training & Coaching, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Unattractive interface that definitely doesn't invite you to keep coming back

Reviewed 6 years ago
Pros

Pre-scheduled social media posting works reliably. You'd think this goes without saying, but it doesn't - I've used some other platforms where pre-scheduled posts don't go out reliably, where either some entries don't go out or they don't go out exactly when I scheduled them. eClincher will get your posts out exactly when you scheduled them and do so reliably.

Cons

The interface is simply uninviting. It's a case of "designed by an engineer, not by a designer". The interface is utilitarian and you can do what you need to do, but it isn't pretty and it isn't a smooth experience for you as a user. There are other platforms that I'll use instead because they are also reliable *and* they are better from a UI/UX standpoint.

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Alessandra I.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing software for social media management

Reviewed 6 years ago

In the past I used to use Hootsuite to manage my social media networks, but I changed eClincher since it meets all my needs. It not only makes my job simpler, it also makes me save time. A huge advantage.

Pros

What I really love of eClincher is the many integrations it has, my favorite one is Canva which allows me to create custom images to add to my posts.

Cons

I must say that although the interface is really easy to use, I believe it can be more attractive. I would recommend giving it more design to improve the user experience.

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Andrea Fabiola M.

51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Is the absolute best! Lets you manage all your social media in one place + automate postings!

Reviewed 6 years ago

posting automations and having all of the organizations' social media in one place! It's awesome

Pros

I've been using eClincher for more than 6 months and I am very happy with its functionality and features. Also, their customer service is A1!

Cons

the user interface could be more attractive. Other than that I have nothing bad to say about eClincher

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Denise M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Impossible for me to learn

Reviewed 7 years ago

None, I had to choose a simpler to learn software. If I had someone working for me who could handle the marketing full time then this would be the software to use. Since it's me and I have 178 other things to do, it made the process harder and I needed it to be easier.

Pros

They tried to help us get the most of the tool and tried to explain things to us more than once. Great value considering how much it has to offer. It is very robust and I can see the value in it but couldn't get it set up to save my life.

Cons

This tool was very difficult for me to use and every time I tried I became upset and aggitated because it shouldn't be THAT complicated. Suited for people who know social media marketing or people who do social media marketing full time. It is not the best choice for a busy business owner who wants something easy to use. Hootesuite, SocialPilot, Buffer...all better choices unless you are an expert already.

LD
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Luis D.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All of my engagement across all of the social media platforms is accessible in just one place.

Reviewed 7 years ago

I didn't want to use it at first, I thought it was just another app and I couldn't be more wrong. If you're not convinced yet, get the trial period and you'll see results in no time.

Pros

I love this app! It is so efficient that I don't have to log into Facebook or Twitter anymore. My social engagement has increased tremendously. Now I have a regular posting schedule, and all of my posts are automatically scheduled.

Cons

I want more automation. Besides that, I don't think there's anything else to say here. It's an excellent app overall.

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Mirian C.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's been more useful than expected!

Reviewed 7 years ago

eClincher helps me automate all of my social media, content discovery, and influencer search, all of that I do within eClincher.

Pros

I love the social media inbox feature, it's very convenient to get every notification, comment, followers and mentions in one place. Having everything in one place saves you tons of time and effort. I went from using three apps to just one when I switched to eClincher, which is pretty awesome! Especially when you're as busy as me.

Cons

I really can't wait to use with Snapchat! Besides that, there's nothing else I would say I dislike about it.

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Vanessa G.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's been a great experience! Amazing App!

Reviewed 7 years ago

It makes everything go faster, content creation, engagement with my users, all of that is taken care of with one platform.

Pros

eClincher is an all in one solution. This app really changed the way I work. The keyword searches and content feeds really make it easy for me to find new customers and produce new content.

Cons

No cons were added to this review

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Grecia P.

11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent app! I love it!

Reviewed 7 years ago
Pros

The best part about this app is that it doesn't limit the number of posts that I can publish and I can schedule my post ahead of time to run for months! It's definitely a game changer

Cons

No cons were added to this review

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Ariana Jose V.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great platform for social media

Reviewed 7 years ago

eClincher significantly increased the time I have to spend on other important things like sales and product dev. I don't have to sit on social media for hours. Thank God!

Pros

What I like best about eClincher is how easy it is to use. It doesn't take any technical skills, any computer savvy, it's super simple. It helps me to automate everything, add content to my queues, and schedule to run everything all at once.

Cons

It would be nice to have a few more integrations, like a zapier integration, or something that could integrate with my outlook calendar.

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Jhoraisi P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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love this platform

Reviewed 7 years ago

Ability to post to all my profiles at once Ability to bulk upload features Canva integration and powerful image editor Influencer search and keyword searches Content feeds that help me find the top articles in my industry

Pros

Ability to post to all my profiles at once Ability to bulk upload features Canva integration and powerful image editor Influencer search and keyword searches Content feeds that help me find the top articles in my industry

Cons

No cons were added to this review

SC
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Sarah C.

Marketing and Advertising, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A social media tool that I have to have to run my social media business.

Reviewed 7 years ago

Helps my business run smoothly and keeps all my clients' platforms consistent, interesting and responsive to the audience on their respective social media platforms.

Pros

I love that everything is in one place. That I can fill up the queue and be done. That I can watch my clients' accounts all in one place. That it is easy to use. I also love that the customer service is right on top of everything. An amazing tool that makes it possible for me to run my company.

Cons

The only con that I can think of at this time is that I do not trust the automation portion of it, but I am leery of automating anything at this point. That's more my own mindset.

GF
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Gabriel F.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EClincher has helped me take my marketing and my business to the next level

Reviewed 7 years ago

It's fast, it's easy, and it has incredible tools

Pros

This soft ware has many incredible features. The whole system is easy to learn and easy to use. Being able to get anymore results for each social network and website is a great benefit. Having access to a library of content for social media posts has made my job easier. I have been operating a marketing company and eclincher has been along for the ride since 2013. I use this system daily and I wouldn't change any time soon.

Cons

The software has developed really well over the years and if i had a complaint, it would be the app. The app could use some updating and functionality redesign.

KP
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Karen P.

Outsourcing/Offshoring, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing time saver if you handle a lot of social media

Reviewed 7 years ago

I'm really enjoying the team member feature, I added my coworkers and now we are working all together and very efficiently. Also its really helped how it does all my publishing automatically, and it helps me boost engagement considerably with the social inbox feature

Pros

Bulk uploading and i am able to automatically recycle posts and reuse them forever, and the best part is that they don't limit the amount of posts that I can publish. Its truly been a huge time saver for us, I got my entire company to switch to eclincher because they are simply the best.

Cons

any time I needed a new feature eclincher made it happen, anything missing has now been added with their latest features, so happily I have nothing to put here.

JC
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Jennifer C.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love that I can schedule posts in advance and use that function frequently.

Reviewed 7 years ago

Time saver! Cost saver!

Pros

Scheduling in advance, repeating posts, and Canva. I love that it offers templates for my design. This is a huge time saver for me.

Cons

No Christian backgrounds in Canva. Plenty of secular images but no Christian templates.I use Eclincher for my ministry and it has nothing Christian based. Very disappointing.

DB
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Daniela B.

Outsourcing/Offshoring, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Saves me so much time every week and i love that i can 'set and forget' with the auto scheduling!

Reviewed 7 years ago

Give eClincher a trial, they have a free one for 14 days. watch their tutorial videos to learn all the extra features, you won't regret it!

Pros

I used several tools to automate my social media. I used Hootsuite and Buffer, then had another tool for influencers, and another one for finding content. Now I have everything in one simple tool with eClincher . I love it. eClincher is a gem, I'm surprised its not so well known as Hootsuite because its so much better!

Cons

I'm still waiting for the auto-dm feature to come out, and the affiliate program. but they are developing those, which is going to be great. referrals here we come!

EE
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Emmanuel E.

Design, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've been trying this Platform and I completely happy with that! It worth using it

Reviewed 7 years ago

Is the best you can find in the market, a complete platform, where you find everything you need to manage the social networks of your customers or brands. It is worth investing in it.

Pros

For me I think the invaluable thing about this platform is that it saves you a lot of time in planning your posts. Also the fact that you can edit your images from the platform is wonderful. I think that any platform in the market gives you what eClincher has. The truth, It is very robust.

Cons

I still looking for a platform that allows you to Auto-post in Instagram without depending on the cell phone, but apart from that this tool has everything you need in a single space.

TK
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Tiffany K.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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THE MOST powerful and easy-to-use social media management platform.

Reviewed 7 years ago

Saved me 50 hours a month at least on social media 10x my social media engagement with their social unified inbox brought me leads and sales every month

Pros

SUPER features. no other company has even close to these features. Auto Queue with RSS feature - publish every single post and article automatically on all your social media Auto Recycle Queue - re-publish all your popular content, schedule your entire 3 months of social media posting in 20 minutes. Canva Integration - allows me to create incredible images and post on my facebook and twitter and instagram channels.

Cons

it's a little bit hard to learn at first, but if you are patient, check out the tutorial videos, and ask the team questions then it's incredible what it does to your business.

Vendor response

Thank you so much for the awesome review!

CW
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Carmella W.

Mental Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Psychotherapist and Entrepreneur

Reviewed 8 years ago

The service from eClincher is professional, personable, and wonderfully helpful! I would submit suggestions and a team member would contact me directly. They even called me to discuss how to make eClincher better for their clients. I feel like the team at eClincher really wants their clients to excel and succeed. Thank you.

Pros

Easy to post

Cons

The Facebook previews do not match the links posted.

Vendor response

Hi Carmella, Thank you for the Capterra review - we love it! If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page: https://www.facebook.com/eClincher/reviews Thank you so much, The eClincher Team.

FD
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Ferg D.

Public Relations and Communications, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EClincher Great Platform for Coordinating Your Social Networks

Reviewed 8 years ago

I've tried a few platforms for organizing social networks. I have a few networks of my own, as well as some other projects that I am coordinating. I find EClincher is user friendly, intuitive to use and easy to adapt to. Sharing photos, sourcing "free photos", linking, connecting to Canva for special post designs and a top line analytic suite. This platform is truly awesome for the "non techies" like me.

Pros

easy to use, great tools within the platform

Cons

sometimes pulls extra text in with a web link - you just need to cut it out

Vendor response

Hi Ferg, Thank you for the Capterra review - we love it! If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page: https://www.facebook.com/eClincher/reviews Thank you so much, The eClincher Team.

LS
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Leigh S.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Beats all the others...

Reviewed 8 years ago

We have tried a number of Social Media Marketing Tools over the past few years. By far, eClincher is the best. And most important to us, and I'm sure we are not alone, as customer service is always there. They are quick to respond, their answers are clear and can even help us solution to only slightly related Social Media Issues, We highly recommend eClincher. You will not be disappointed.

Pros

Ease of use.

Cons

Would like to see Wordpress accounts added

Vendor response

Thank you for the review - we love it! Btw, chrome extension will be released in the coming weeks :) Thank you so much, The eClincher Team.