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HighLevel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based marketing analytics & sales management platform
Table of Contents
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HighLevel - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
HighLevel overview
What is HighLevel?
HighLevel is a cloud-based marketing analytics platform that offers a range of tools and functionalities for sales and advertising agencies. These include appointment scheduling, payment processing, website development, and campaign creation. The platform features unified messaging, outbound calling, reputation management, webhooks, and GDPR compliance. With HighLevel, sales professionals can create follow-up campaigns, capture customer responses, manage two-way communication, and collect leads from various channels. Advertisers can also utilize the platform to manage user memberships, create online courses, handle client accounts, track bookings, automate lead workflows, generate sales reports, and conduct SMS marketing. The centralized dashboard of HighLevel enables marketers to build landing pages, survey forms, custom menus, and sales funnels all in one place. The platform integrates with various third-party applications including Stripe, Zapier, Facebook Messenger, Google Ads, QuickBooks, Shopify, and Zoom. Mobile applications for Android and iOS devices are also available, allowing agencies to streamline customer communication through voicemails, messages, emails, and forced calls.
Who uses HighLevel?
By industry, HighLevel reviewers are most commonly professionals in marketing and advertising (55%). The most frequent use case for HighLevel cited by reviewers is CRM (85% of reviewers).
What do users say about HighLevel pricing?
Reviewers indicate that HighLevel provides a wide range of features at an affordable price, and some users appreciate the free trial and flexible payment options. However, some users report unexpected charges, extra marketing costs, and difficulties with refunds and billing support.
What are the most popular integrations for HighLevel?
The HighLevel integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with HighLevel.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Agencies
Adaptation
Functionality
Responsiveness
Affordability
HighLevel’s user interface
HighLevel pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about HighLevel?
Users report HighLevel offers a robust suite of features for marketing agencies, making it easy to manage clients, automate tasks, and streamline business operations. They find the platform valuable for its all-in-one approach and appreciate the pricing compared to alternatives, though some feel it can be expensive for smaller businesses. They say the customization and SaaS options are beneficial for agency growth.
Reviewers indicate there is a steep learning curve due to the platform’s complexity, and they experience mixed results with customer support, noting slow response times and inconsistent service. Some feel onboarding and training resources could be improved.
Select to learn more
Who uses HighLevel?
Based on 84 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HighLevel's key features
Most critical features, based on insights from HighLevel users:
All HighLevel features
Features rating:
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HighLevel
Starting from
97
/user
Per month
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HighLevel pricing
Starting from
97
/user
Per month
User opinions about HighLevel price and value
Value for money rating:
Of 23 reviews that provide robust commentary on HighLevel's price and value, 48% mention it in a positive light.
Reviewers indicate that HighLevel offers a wide range of features at an affordable price, making it valuable for small businesses and marketing agencies. Some users appreciate the free trial, flexible payment options, and the ability to manage multiple clients from one platform. They find the cost justified by the extensive functionalities included in the package. However, some users report unexpected charges during the trial period and additional costs for SMS and email marketing. They also mention difficulties with refunds and billing support, and some feel the highest tier is too expensive for the features provided.
, and
To see what individual users think of HighLevel's cost and value, check out the review excerpts below.
Masoud F.
Marketing Professional
HighLevel integrations (50)
Integrations rated by users
We looked at 84 user reviews to identify which products are mentioned as HighLevel integrations and how users feel about them.
Integration rating: 4.8 (6)
“I need Stripe integrated into my Highlevel website so people can pay for products directly from my website - helps with e-commerce”
Jeanette D.
President
Integration rating: 3.7 (3)
“Integrating HighLevel with Google Ads helps me to see all of the analytics from ads and make better business decisions going forward.”
Cornell A.
CEO
Integration rating: 5.0 (5)
Integration rating: 5.0 (1)
HighLevel customer support
What do users say about HighLevel customer support?
Customer support rating:
We analyzed 23 verified user reviews to identify positive and negative aspects of HighLevel customer support.
A number of users highlight the support team's availability, patience, and willingness to resolve issues at any time.
A fair number of users report slow, inconsistent responses and difficulty getting knowledgeable or effective help from support.
Support options
Training options
To see what individual users say about HighLevel's customer support, check out the review snippets below.
“There's a learning curve but the customer service is great and they are adding new features all the time.”
Jennifer A.
Digital Marketer
“Customer support has been more than willing to help me and they always have a solution.”
Jeanette D.
President
“Support was great when you could get a human but after almost 3 weeks of them trying to solve just 1 of our 25 issues I finally canceled because there was no communication, no matter how often I reached out to them.”
Jamie C.
CEO
HighLevel FAQs
HighLevel has the following pricing plans:
Starting from: $97.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of HighLevel?
HighLevel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does HighLevel support?
HighLevel supports the following languages:
English
Q. Does HighLevel support mobile devices?
HighLevel supports the following devices:
Android, iPad, iPhone
Q. Does HighLevel offer an API?
Yes, HighLevel has an API available for use.
Q. What other apps does HighLevel integrate with?
HighLevel integrates with the following applications:
Microsoft Outlook, Zoom Workplace, Stripe, Google Ads, Shopify
Q. What level of support does HighLevel offer?
HighLevel offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
