Sakari Pricing Plan & Cost Guide

Sakari

Cloud-based text messaging & campaign management solution

4.61/5 (93 reviews)

Sakari Pricing

Starting from: $16.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Pay & Go: $0.04 per message.
Starter - up to 500 messages: $16/month
Growth - up to 1000 messages: $30/month
Business - up to 3125 messages: $90/month
Team - up to 6250 messages: $170/month
Gold - up to 12500 messages: $330/month
For more than 12500 messages/month, contact Sakari for pricing.

Competitors Pricing

Zutrix

Starting from: 28.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Reputation Studio

Starting from: 499.00/month
Pricing model: Subscription

Kalypso

Starting from: 19.99/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

ADWARY

Starting from: 19.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Visual Visitor

Starting from: 59.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Sakari Pricing Reviews

Pros
  • The customer representative has been super helpful in getting on the phone with me and coming up with ideas about how to make the software do what I want, which might not be natural to it's purpose.Sarah N.Read the full review
  • Excellent, the service has been great. The product works as described, the integrations are great, the iphone app to reply to messages has been useful.Richard C.Read the full review
  • Sakari was easy to install and super easy to use. I love the ability to connect with my contractors in one communication or spread out individually.Jessica M.Read the full review
Cons
  • Nothing comes to my mind. All my interactions have left me with no negative feelings.Lindsey A.Read the full review
  • It's a bummer some of the reporting needs to be set up through custom workflows.Kaleb G.Read the full review
  • Lack of image / MMS functionality, but as I understand that is coming soon.Mika C.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Sakari's pricing:

Laine Brown

Very good value for money

Used occasionally for less than 6 months
Reviewed 2019-10-11
Review Source: Capterra

We are solving bulk SMS at a cheap and effective price as a business problem with Sakari. But, the value for money is excellent - we have a load of features with Sakari that other SMS providers don't offer, and they offer this suite for less than other providers.

Pros
I like the ability to set campaigns, and to be able to easily, without technical jargon, integrate this with our marketing software - HubSpot. Within a matter of minutes, we had set up the account and the campaign we wanted and had received personal customer service from Sakari. Customer executive was very helpful, knowledgeable, and helped us out with our queries.

Cons
At the moment the only thing we would like is to have the ability to send MMS messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Richard Cobbett

Great SMS Software

Used daily for 6-12 months
Reviewed 2019-08-14
Review Source: Capterra

Excellent, the service has been great. The product works as described, the integrations are great, the iphone app to reply to messages has been useful. Integration is easy. The support team are quick to respond. Overall great experience.

Pros
Easy to use and integrate with our clients marketing automation software Hubspot

Cons
Price - it was a little more expensive than the competition, but we're only talking a few dollars a month and the functionality adds up for the cost anyway.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Oriel Perkal

Sakari is overpriced

Used daily for less than 6 months
Reviewed 2019-10-10
Review Source: Capterra

Pros
It's easy to integrate and to work with.

Cons
Pricing is 50-100 times more expensive than other services. The only reason I still pay is that I need the integration with Hubspot

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Sean Constantine

SMS Fantastic Implementation

Used weekly for less than 6 months
Reviewed 2020-02-25
Review Source: Capterra

Great value and incredible features.

Pros
[SENSITIVE CONTENT HIDDEN]and the team at Sakari are incredibly responsive and helpful getting SMS enabled for your business, be it a new or existing number that may or may not already have SMS capabilities. Integration with other platforms is well documented and the support team is incredibly responsive for questions on how to implement. Pricing is great with plans from basically free/pay-as you go, scaled to large distribution, the value is best in the field that I've found.

Cons
Learning curve for our team was slow but that was simply a limitation of not understanding the platform., not really a reflection on the service at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tanner Miller

Quality service

Used daily for less than 6 months
Reviewed 2020-01-14
Review Source: Capterra

Pros
How easy it is to use. The cost is worth the value it brings to the company

Cons
If one user clicks on the message and doesn’t respond, someone else on the team won’t know and can miss the message. This is resolved by assigning the message to a rep.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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John Hopkins

Excellent SMS Software with quick integrations

Used daily for less than 6 months
Reviewed 2019-08-21
Review Source: Capterra

Excellent experience so far. The staff is quick and friendly to any questions I have and have even offered to help me further expand our workflow integrations with Sakari if necessary.

Pros
The ease of which Sakari was able to integrate into HubSpot to allow for workflows to message prospective students.

Cons
Pricing took a little bit to understand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kaleb Goldstein

Solid Integration with HS at the best price I could find

Used daily for less than 6 months
Reviewed 2019-10-29
Review Source: Capterra

Great support and documentation is very helpful. Big fan of this tool, I use it every day.

Pros
The integration with HS is easy and the pricing is competitive. Compared to Salesmsg

Cons
It's a bummer some of the reporting needs to be set up through custom workflows. I ended up creating a handful so I could obtain the following info that was important to me: Sent SMS Received SMS SMS Replied Date SMS Sent Date Count of SMS Sent Count of SMS Received Unsubscribed from SMS

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Exactly what we needed

Used daily for less than 6 months
Reviewed 2019-09-19
Review Source: Capterra

Easy, awesome, exactly what our company needed to make us look more professional to our customers.

Pros
It's extremely easy to set up and compatible with HubSpot for an awesome price.

Cons
I haven't found anything I dislike about the software. I would love it if we never ran out of history for accountability reasons. But we don't send enough text for me to be able to justify buying a higher tier just for history.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jorge Vega Brenes

Great tool and ready to use

Used daily for less than 6 months
Reviewed 2019-10-29
Review Source: Capterra

We have automatized the refer a friend process with SMS for the friend to enter the websoite or give us a call and sign in.

Pros
It has a good pricing It´s ready to use with hubspot connectivity Easy to automate

Cons
It imported ALL my contacts at first when I needed more segmented ad-hoc lists. Took a long time to erase those contacts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Philip Skålander

I recommend it because it is easy to use

Used daily for less than 6 months
Reviewed 2020-01-14
Review Source: Capterra

It fills our needs perfectly.

Pros
It is very easy to use and it comes with fair price plans. It fills our needs perfectly.

Cons
We had some issues integrating it to Hubspot CRM system, but it could also be that Hubspot is a part of that issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dana Severson

Reasonably priced and easy to use

Used weekly for less than 6 months
Reviewed 2020-02-25
Review Source: Capterra

For our customers, texting has proven to be an effective form of communication. Sakari is the tool we use to support that.

Pros
We needed a texting tool that worked with our primary CRM, Hubspot. I was pleasantly surprised at how easy it was to integrate and how well it fits into our existing behaviors in our CRM. Coming over from another tool that didn't offer what we needed, Sakari was perfect and very easy to set up. We've also found their pricing to be very affordable.

Cons
It would be nice if there was an option to tie the texting to our own number/service provider, the way it is currently it's possible that someone could receive multiple texts from us and they all may be coming from different phone numbers. Also, the notifications could be improved when a recipient responds to a text that we send.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Taylor McClintock

Sakari with hubspot

Used daily for less than 6 months
Reviewed 2019-10-10
Review Source: Capterra

Still trialing and presenting later this month success. Been good so far!

Pros
Easy to use and set up with hubspot. Fair pricing compared to other options. Personal demo if required was useful and very friendly.

Cons
Doesn't use our work number. Campaign was hard to separate leads so ended up using hubpsot for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brian Kolins

Awesome product

Used monthly for less than 6 months
Reviewed 2019-08-14
Review Source: Capterra

I love the program. It has helped me stay in contact with my clients, and has definitely helped me get sales!

Pros
The price for service is great. I have had some problems, and they are there to help, and have helped every time. Awesome product, and great team to support you!

Cons
The interface was a little weird, but as I said above, I had a guided lesson with one of their reps and they explained it and have helped show me new features... so not a bad thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicolas Benham

Sakari - an easy to use SMS portal for mass automation

Used daily for less than 6 months
Reviewed 2019-10-10
Review Source: Capterra

Pros
Sakari offers a wide range of telephone numbers alongside a robust assortment of options on customization. Charges for each SMS sent were cheaper when compared to other alternatives I had investigated. The usage was very straight forward with many opportunities to be sure of minimal issues for content delivery. The goal they set was to be extremely user-friendly, they delivered. The support team from Sakari was super friendly and concerned to solve any issues. The support team approached with a genuine interest in the project and attention to detail where I needed it.

Cons
I have no complaints about the software and the access it provides.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Larry Hoffer

Incredibly well thought out platform

Used daily for less than 6 months
Reviewed 2019-10-29
Review Source: Capterra

Pros
We were seeking an SMS solution as part of our Hubspot workflows, and Sakari was recommended by Hubspot. I immediately signed up for the service, did a few SMS tests, and it worked perfectly. I then assigned the deployment to my staff who got it to be fully integrated with Hubspot within 15 minutes. The Sakari support staff was completely familiar with the back-end of Hubspot - and provided the needed support

Cons
Pretty much like everything, but didn't realize that in pricing one pays for a unit for each 160 characters in an sms message - so be aware of that to keep costs under control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Erin Powers

Excellent Software for a Great Price

Used weekly for less than 6 months
Reviewed 2020-02-25
Review Source: Capterra

Pros
The price is fantastic. We can hold 1:1 conversations AND send mass texts all while staying in budget. Our leads and clients feel connected to us by being able to reach out and ask questions at their leisure. True inbound marketing, and the integration with Hubspot is what made the deal.

Cons
Having access to see all messages when responding would be great. Right now you kind of have to remember what the exchange was to respond. It would be helpful to see the whole text string in one place when responding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bryan Woodard

Review

Used occasionally for less than 6 months
Reviewed 2020-02-26
Review Source: Capterra

Pros
I have not used the product for very long, but so far it's easy and affordable.

Cons
I have not used the product for very long, so I'm not sure yet..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Courtney Caldwell

Glad we made the switch to Sakari

Used daily for less than 6 months
Reviewed 2020-01-14
Review Source: Capterra

simple, straightforward, saves time and money

Pros
ease of use, simplicity, cost, integration with Hubspot

Cons
too soon to answer, all is well right now

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Quentin Nolan

Great Software

Used daily for less than 6 months
Reviewed 2019-08-13
Review Source: Capterra

Pros
It has made it easy for us to communicate with our customers and link to there hubspot records.

Cons
on scale cost can get high

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Edouard Borie

Very useful for hubspot users

Used daily for less than 6 months
Reviewed 2019-08-21
Review Source: Capterra

Pros
We particularly like the fact that Sakari is synchronized and fully integrated with Hubspot.

Cons
We had issues in sending massive SMS batchs and the cost per SMS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jon Doughty

Why you should use Sakari

Used daily for less than 6 months
Reviewed 2020-02-25
Review Source: Capterra

Sakari's integration with Hubspot has been a huge value add to our team. As our customers move from sales to design and then project management, the communication remains seamless.

Pros
Its integration into Hubspot. Sakari's integration with Hubspot has been a huge value add to our team. As our customers move from sales to design and then project management, the communication remains seamless.

Cons
When using within the Hubspot dashboard, every time I send a text, the window auto closes. Guessing this could/can be adjusted.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Andrew Riachi

Sakari Review

Used daily for less than 6 months
Reviewed 2019-10-29
Review Source: Capterra

Great

Pros
Easy to use and integrate with Hubspot. Can't complain

Cons
Expensive, doesn't let me top-up automatically, even though it's enabled. just got 148 bounced messages with no warming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ant Haddrick

Personal Opinion on Sakari

Used daily for 6-12 months
Reviewed 2020-01-14
Review Source: Capterra

The issue of having to text quite a high number of potential students has been resolved The ability for all employees to see what has been texted is very helpful The ability to type and send a message through hubspot is very time effective

Pros
Bulk text messaging is very easy and straight forward Typing a text message is very helpful for creating an effective message that is grammatically correct and free from spelling mistakes Receiving an email that indicates a text response is very helpful

Cons
Including links to websites etc within the text doesn't seem to work The extra for cost for emoji's is a downside as in education emojis are quite effective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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jacques lepron

Great SMS platform integrating with Hubspot

Used daily for less than 6 months
Reviewed 2020-02-26
Review Source: Capterra

Sakari helps contact directly our customers and leads by text and even send automated text in our marketing automation.

Pros
I like the fact that it integrates directly with Hubspot and that SMS can be sent directly from the lead profile. It helps getting all the conversation with a lead into one screen. I find the solution quite cost effective compared to other as you pay per use rather per month.

Cons
I am using this software within Hubspot and I miss the fact I can't be alerted when a lead reply back, meaning I need to check each of my contact one by one if a response has been received.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Manzer Rubbani

Setup and User Experience of Sakari

Used daily for less than 6 months
Reviewed 2019-10-11
Review Source: Capterra

The team at Sakari are very pro-active and responsive. I have contacted them several times for assistance in setup. But what most impressed me was how they can update and/or modify their software, if feasbile, to meet our requirements. The Sakari team created a custom field for me to appear in Hubspot.

Pros
The key feature that attracted was the native integration to HubSpot CRM. I use texting and emailing as the main methods of communicating and marketing to customers. I access Sakari through HubSpot and rarely through the Sakari platform. This enables us to see ALL customer activity in ONE screen and not need to have multiple screens open.

Cons
A couple improvements would be most helpful: 1. In HubSpot CRM, the SMS text date/time stamp needs to appear in the Sakari pop up window. 2. I am unable to modify contact names in the Sakari platform after syncing 3. The Date/Time stamp in the Sakari mobile app seems to not be updated quickly 3. Compared to others in the market, cost per text and segment is higher than the competition, e.g. Mightytext

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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