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Sakari

4.6
(97)

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Cloud-based text messaging & campaign management solution

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(5)

Sakari Pricing, Features, Reviews and Alternatives

Sakari FAQs

Q. What type of pricing plans does Sakari offer?

Sakari has the following pricing plans:
Starting from: $16.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Sakari?

Sakari has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Sakari support?

Sakari supports the following languages:
English

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Q. Does Sakari support mobile devices?

Sakari supports the following devices:
Android, iPad, iPhone

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Q. Does Sakari offer an API?

Yes, Sakari has an API available for use.

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Q. What other apps does Sakari integrate with?

Sakari integrates with the following applications:
Wufoo, Webinato, ConvertKit, Zenkit, Salesmate, Microsoft Outlook, WooCommerce, Google Analytics 360, Aircall, Process Street, SharpSpring from Constant Contact, MailerLite, Zapier, Gmail, Knack, MeisterTask, Streak, Trello, Shift4Shop, Gravity Forms, Cognito Forms, SugarCRM, Slack, Google Contacts, Typeform, TimeHero, BoomTown, Mailgun, Wave Accounting, Leadpages, Google Calendar, Copper, Parseur, 10to8, HubSpot CRM, Intercom

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Q. What level of support does Sakari offer?

Sakari offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

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Sakari product overview

Price starts from

16

Per month

Other

What is Sakari?

Sakari is a cloud-based text messaging platform which helps businesses send SMS confirmations, reminders, alerts, and marketing campaigns to customers. Key features include data encryption, multiple user accounts, contact filtering, group texting, and predefined templates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Webinars
Videos

Sakari pricing information

Value for money

4.5

/5

97

Starting from

16

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sakari features

Functionality

4.3

/5

97

Total features

30

1 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Activity Dashboard
Third Party Integrations
Campaign Analytics
Customizable Branding
Customizable Templates

Functionality contenders

Sakari users reviews

Overall Rating

4.6

/5

97

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

63

29

4

0

1

Pros
Great solution for an over the phone sales and service team. The set up and support team have been amazing and were extremely helpful with picking the correct plan for us.
I love the ease of use and implementation of this product. I used it at my previous workplace as well and it was super easy to implement with our sales team.
Great support and documentation is very helpful. Big fan of this tool, I use it every day.
Cons
Lots of people do this even if they intend to respond because people have lost control of their email.
That I cannot message people directly from deals. It adds a competitor to communicating that is frustrating.
I never really looked forward into it so it might be a problem only via hubspot I'm not sure.

Overall rating contenders

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Steve M.

Verified reviewer

Nonprofit Organization Management, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super simple to use and great support if you happen to need it

Reviewed 3 years ago

Our initial reason for buying a Sakari subscription was for a specific campaign sending customized messages to hundreds of users over the course of 30 days. Now we've used it for a variety of other projects as well, including surveys and engagement of all types. It's pretty amazing how easy it is to interact with hundreds (or probably hundreds of thousands, if we had that many) of users in the app as you text back and forth with your customers.

Pros

I loved the clear interface and the way it guided me through building campaigns. I had never used a text messaging/push software tool before, so I was surprised at how the software held my hand at each step and made it clear what was going on. The reliability was excellent as well--all my campaigns and messages have been delivered flawlessly during the six months that I've used it. Other users in my organization have been able to use it as well, without any help from me. A few of our teams are pretty old-school, so the fact that our people were able to use it without needing my guidance is a testament to Sakari's simple and logical menus, buttons, and overall structure. The built-in help docs are a blessing as well.

Cons

We had a specific use case that wasn't really supported by Sakari, but then again it's not supported in any SMS tool I tried. The good news is that the Sakari support team did some magic to help me create a manual workaround that allowed us to send our campaigns exactly as intended. Super helpful! Guess that wasn't really a dislike--sorry :(

TG
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Teresa G.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sakari makes it easy and efficient

Reviewed 3 years ago

They really listened to what we needed and how we wanted to use Sakari. Then worked to achieve our goals. Onboarding was a breeze. Whenever we encountered a problem, we would contact for support and they were so quick to respond.

Pros

The software has been so easy and user-friendly to use and implement.

Cons

I have not found anything that I do not like about the Sakari software

LA
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Lyndon A.

Telecommunications, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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TERRIBLE customer service!

Reviewed 3 months ago

HORRIBLE customer service from this team. I have signed up for a $16 plan to text it out. I only have less than 500 contacts which the plan can handle. I set up a campaign and they forced me to upgrade to the $90 plan. I know for a fact that I only have less than 500 contacts and that the beginner one can handle. The next thing I know is that I got billed for $90 on top of the $16 plan. I contacted...

Pros

It sends out bulk sms as advertised.....

Cons

I tried sending an SMS to my voip number but it has a toll free number on it instead of my number which made the clients uncomfortable and I would've felt like it was a scam from my point of view. There's also no way for you to get rid of the STOP message at the end of your SMS which diminishes the response rate TREMENDOUSLY! HORRIBLE!

HJ
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Harrison J.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We've used Sakari for 2 years+

Reviewed 3 months ago

Overall, 8 out of 10

Pros

The best things about sakari are the personalized the personalized tokens for their names and the dozens of templates we've been able to make to fire off a response to address the users' tech challenge in no time at all. We also use it for mass texting but we have to utilize the hub spot workflows in order to do so which is a little tedious.

Cons

The only cones are due to our hubspot integration and not due to Sakari itself

TJ
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Tom J.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great SMS service for Sales and CS teams

Reviewed 3 years ago

Great solution for an over the phone sales and service team. The set up and support team have been amazing and were extremely helpful with picking the correct plan for us.

Pros

Very easy to use and set up. Simple as going to the Contact page and clicking "Send SMS" Great integration with Aircall and Hubspot

Cons

Wish the dashboard to view all of my conversations was accessible from Hubspot

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