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SITE123
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free website builder and landing page solution
Table of Contents
SITE123 - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
SITE123 overview
Based on 317 verified user reviews
What is SITE123?
SITE123 is a website builder tool offering key features such as website management, real time editing, landing pages/web forms, design management, and customizable templates, among others.
Who uses SITE123?
Reviews for SITE123 come from a wide variety of industries, including arts and crafts (7% of reviewers), health, wellness and fitness (6%), and information technology and services (5%). The most frequent use case for SITE123 cited by reviewers is website builder (68% of reviewers).
What do users say about SITE123 pricing?
Most users consider SITE123 to provide good value for money, appreciating its affordability, competitive pricing, and accessible free plan. However, some users report significant limitations in the free plan and find advanced features or certain paid plans expensive.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Assistance
Simplicity
Creation
Imagery
Stability
Domains
SITE123’s user interface
SITE123 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about SITE123?
Users report SITE123 is easy to use, with intuitive tools and templates that help them quickly build professional-looking websites without coding experience. They appreciate the responsive 24/7 chat support, straightforward setup, and affordable pricing options, especially for small businesses and beginners. Most find the platform reliable for basic sites and value the variety of templates and built-in features.
Some say customization is limited, making it hard to create unique designs or adjust templates beyond preset options. They mention occasional glitches, restricted integrations, and issues with payment gateways, images, and bandwidth limits, which can be frustrating for more advanced needs.
Select to learn more
Who uses SITE123?
Based on 317 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SITE123's key features
GetApp's analysis of 76 verified user reviews collected between July 2021 and February 2024 identifies SITE123's most critical features and summarizes user sentiment about those features.
Reviewers appreciate SITE123's website management capabilities for their simplicity and ease of use. They find the dashboard helpful for monitoring key areas and making changes. Users report that the tools are intuitive, although some feel they lack sophistication. They value the ability to manage websites easily, even for those who are not tech-savvy. Users also highlight the helpful support and the platform's professional look and reliability. Of the 38 SITE123 users who gave detailed accounts of their use of Website Management, 97% rated this feature as important or highly important.
Peter B.
Publishing Partner
John F.
Creative director
Users report that SITE123's real-time editing feature allows them to make changes and see results instantly, which they find very convenient. They appreciate the ability to update content quickly and easily, and they mention that changes are reflected immediately. Some users note occasional lags, but overall, they find the capability helpful for maintaining up-to-date websites without delays. Of the 28 SITE123 users who gave detailed accounts of their use of Real Time Editing, 96% rated this feature as important or highly important.

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Tichaona R.
Graphic designer
Ken G.
Board Member
Reviewers indicate that SITE123 offers valuable options for creating landing pages and web forms. They find the capability easy to use and customizable, allowing them to design attractive and functional pages. Users appreciate the variety of layouts and the ability to build forms that enhance website functionality. They also mention that the capability is helpful for attracting potential guests and gathering feedback. Of the 21 SITE123 users who gave detailed accounts of their use of Landing Pages/Web Forms, 95% rated this feature as important or highly important.

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Josip M.
CEO

Haradhan D.
Digital Marketing Excutive
Users report that SITE123's design management capabilities contribute significantly to the platform's ease of use. They appreciate the professional-looking templates and the simplicity of the design process. Some users feel that the design options could be more flexible, but overall, they find the capability straightforward and effective for creating visually appealing websites. They also value the ability to achieve a professional finish on a small budget. Of the 17 SITE123 users who gave detailed accounts of their use of Design Management, 94% rated this feature as important or highly important.
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Shantha d.
Electrical Engineering
Chris H.
Owner
Reviewers highlight SITE123's customizable templates as a key aspect of the platform. They appreciate the variety of templates available and the ability to personalize their websites. Users find the templates easy to use and helpful for creating professional-looking sites. Some suggest that more templates could be added, but overall, they value the customization options and the ease of use provided by SITE123. Of the 16 SITE123 users who gave detailed accounts of their use of Customizable Templates, 88% rated this feature as important or highly important.
See related user reviews
Martin C.
Courier
Karen M.
admin assistant
All SITE123 features
Features rating:
SITE123 awards
SITE123 alternatives
SITE123 pricing
Starting from
12.8
Per month
Per Feature
User opinions about SITE123 price and value
Value for money rating:
Of 43 reviews that provide robust commentary on SITE123's price and value, 72% mention it in a positive light.
Most users consider SITE123 to offer good value for money, highlighting its affordability and the extensive functionality available in paid plans. They appreciate the free plan, which allows them to create basic websites without immediate costs, and the non-intrusive nature of the free version's ads. Reviewers indicate that the pricing is competitive, with multiple tiers to choose from, making it accessible for various budgets. However, some users report that the free plan has significant limitations, such as ads and restricted functionalities, and that advanced features can be costly. A few reviewers also mention unexpected charges and find some paid plans expensive.
, and
To see what individual users think of SITE123's cost and value, check out the review excerpts below.
SITE123 integrations (48)
Integrations rated by users
We looked at 317 user reviews to identify which products are mentioned as SITE123 integrations and how users feel about them.
Integration rating: 5.0 (3)
“My existing booking & payment system is linked to SITE 123 - don't know if that is integrated or not.”
Lesley I.
Consultant Psychotherapist
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
SITE123 customer support
What do users say about SITE123 customer support?
Customer support rating:
We analyzed 126 verified user reviews to identify positive and negative aspects of SITE123 customer support.
Widely noted by reviewers, SITE123 offers 24/7 live support with impressively fast response times, often within minutes.
A significant portion of users find the support team easy to contact and consistently helpful via the online chat portal.
Common user feedback highlights that support staff provide clear, patient, and step-by-step guidance, especially for beginners.
Broad user base appreciates the professionalism, friendliness, and proactive approach of SITE123's customer service team.
Support options
Training options
To see what individual users say about SITE123's customer support, check out the review snippets below.
“I've been using the free trial for quite a while because it is still very helpful and effective and it's the best option & feature site123 has over all other websites builder platforms in conjunction with a great customer support team that's easy to contact and communicate through the texting portal.”
Reuben S.
Owner
“As a small start up business with very small margins this is absolutely crucial. When I have wanted to do something that is beyond my understanding the live 24/7 help has been faultless and so far has resolved all of my issues incredibly quickly. ”

Steven J.
Sole proprieter
“I am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123”
Margaret H.
Artist
SITE123 FAQs
SITE123 has the following pricing plans:
Starting from: $12.80/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is SITE123 used for?
SITE123 is a free website builder that helps users to build multilingual, SEO-friendly websites and landing pages without coding. It comes with an admin dashboard, which enables users to create multiple groups, grant access permission to employees and view previous messages with clients on a centralized platform. SITE123 provides users with tools to design business logos, create customized response forms, and add images or icons from a built-in media gallery. Our comprehensive solution lets users offer services to clients, set participant numbers, add service locations, schedule appointments and process payments, enhancing customer experience with the brand. It also allows users to create personalized blog posts using custom templates/layouts, and share published blogs on various social media platforms, improving marketing operations. SITE123 offers integration with various third-party applications such as Facebook, Twitter, Woopra, Authorize.net, Paypal, Braintree, Lucky Orange, Pure Chat and more. We enable businesses to claim top-level domain (TLD) extensions, and enforce SSL/HTTPS encryption to prevent cyber threats.
Q. Who are the typical users of SITE123?
SITE123 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does SITE123 support?
SITE123 supports the following languages:
English
Q. Does SITE123 offer an API?
No, SITE123 does not have an API available.
Q. What other apps does SITE123 integrate with?
SITE123 integrates with the following applications:
authorize.net, Hotjar, Propeller Aero, PayPal, Google Analytics 360, MailMunch, Worldpay for Enterprise, Ptengine, 123FormBuilder, Sumo, Tidio, Fullstory, tawk.to, ClickDesk, Segment, ProveSource, Mouseflow, Poptin, Lime Connect, OptiMonk, Drift, Twitter/X, Woopra, Stripe, Jotform, Crisp, Getsitecontrol, Google Ads, Drip, Lucky Orange, Heap, Smartsupp, LiveChat, Ecwid, LinkedIn for Business, Meta for Business, Olark, Wisepops, Inspectlet, SimplyBook.me, JivoChat, PayPal Enterprise Payments, Pure Chat, Donately, Intercom
Q. What level of support does SITE123 offer?
SITE123 offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base








































