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SMS-iT Logo

Unlock Growth, Elevate Engagement: A Semi-Sentient CRM.

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SMS-iT - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SMS-iT overview

What is SMS-iT?

SMS-iT stands as a semi-sentient CRM solution, uniquely tailored for sales and marketing communication. This all-in-one system is meticulously crafted for perpetual expansion, offering an extensive array of tools essential for lead generation, client cultivation, sales oversight, and steadfast client retention.

With a repertoire exceeding 50 specialized tools for sales and marketing, including embedded artificial intelligence, boundless calling and messaging capabilities, a sophisticated inbox furnished with diverse messaging channels, a versatile funnel and site constructor, a strategic social media scheduler, an intuitive appointment booking system, and a myriad more features, SMS-iT CRM emerges as an unparalleled resource.

Setting itself apart, SMS-iT CRM boasts distinctive attributes such as seamless SIM card integration, advanced AI functionalities enhancing messaging and marketing endeavors, an expansive ecosystem embracing 30 SMS gateways, and cutting-edge blockchain and IoT capabilities. Engineered to expedite business expansion and curtail monthly software expenses, this platform is meticulously calibrated to meet diverse organizational needs.

The semi-sentient nature of SMS-iT is manifested in its capacity to comprehend and interpret textual inputs, proffer contextually appropriate suggestions or responses, and assimilate user interactions to refine future engagements.

SMS-iT epitomizes an all-encompassing, AI-driven CRM solution, seamlessly managing marketing initiatives, sales endeavors, messaging protocols, and calling activities across assorted channels. It's akin to amalgamating the finest attributes of Salesforce, GHL, and Flowtrack into a solitary, dynamo platform. Yet, this merely marks the outset—once our complete suite of features is unleashed, you'll behold a CRM platform that stands resolutely in a class of its own.

SMS-iT caters to a broad spectrum of industries and businesses, including:

Small to Medium Enterprises (SMEs): These companies, with their focus on cost-effective and scalable solutions for customer relationship management and communication, find SMS-iT a perfect fit for optimizing their operations.

Marketing Agencies: Specializing in marketing services and campaigns, agencies rely on SMS-iT's dependable tools to execute SMS-based marketing strategies with precision, ensuring maximum impact for their clients.

E-commerce Platforms: Online retailers and marketplaces utilize SMS-iT to enrich customer engagement, drive sales, and deliver timely order updates, enhancing the overall shopping experience.

Financial Institutions: Banks, credit unions, and financial service providers trust SMS-iT for transaction alerts, account updates, and seamless customer service communication, ensuring smooth interactions with their clientele.

Healthcare Providers: Hospitals, clinics, and healthcare organizations depend on SMS-iT for secure and efficient communication channels, enabling them to send appointment reminders, prescription notifications, and engage patients effectively.

Educational Institutions: Schools, colleges, and universities harness SMS-iT to enhance communication with students, parents, and faculty, facilitating important announcements, event notifications, and deadline reminders.

Event Management Companies: Organizations orchestrating events, conferences, and seminars leverage SMS-iT's robust communication tools, ensuring attendee engagement, timely reminders, and updates throughout the event lifecycle.

Nonprofit Organizations: Charities, NGOs, and advocacy groups leverage SMS-iT to mobilize supporters, raise awareness, and facilitate donations or volunteer efforts, leveraging the potency of SMS messaging to advance their causes.

Hospitality Industry: Hotels, restaurants, and travel agencies prioritize guest communication and satisfaction, utilizing SMS-iT for reservation confirmations, personalized offers, and enhancing the overall guest experience.

Real Estate Agencies.

Key benefits of using SMS-iT

SMS-iT CRM offers a plethora of benefits for businesses seeking to streamline their sales and marketing processes, enhance customer engagement, and drive growth. Here are some of the key advantages:

All-in-One Solution: SMS-iT CRM provides a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention, consolidating various aspects of customer relationship management into a single platform.

Smart Tools: With over 22 smart tools, including auto responders, chatbots, birthday SMS wishes, contests, and more, SMS-iT CRM enables businesses to automate tasks, engage customers effectively, and optimize marketing efforts.

Enhanced Communication: SMS-iT CRM facilitates seamless communication with customers through various channels such as SMS, email, and social media, ensuring timely and personalized interactions.

Improved Customer Engagement: By leveraging features like mobile coupons, loyalty programs, polls, and Q&A SMS bots, businesses can foster deeper connections with customers, increase brand loyalty, and gather valuable feedback.

Cost Savings: SMS-iT CRM helps businesses save costs on monthly software expenses by providing a scalable solution tailored to their needs, eliminating the need for multiple disparate tools and systems.

Advanced AI Capabilities: With built-in artificial intelligence and advanced AI capabilities, including GPT (Generative Pre-trained Transformer), businesses can enhance communication, automate tasks, and provide personalized experiences to customers.

Integration Capabilities: SMS-iT CRM seamlessly integrates with various systems and platforms, allowing businesses to leverage existing tools and data, streamline workflows, and improve efficiency.

Scalability: Designed for infinite growth, SMS-iT CRM scales with businesses as they expand, offering flexible pricing plans and customizable features to accommodate evolving needs.

Security and Compliance: SMS-iT CRM prioritizes security and compliance, ensuring that sensitive customer data is protected and that businesses adhere to relevant regulations and standards.

Innovative Features: With features like SIM card integration, blockchain, IoT capabilities, and a robust ecosystem of SMS gateways, SMS-iT CRM stands out as a cutting-edge solution tailored to help businesses stay ahead of the curve.

Overall, SMS-iT CRM empowers businesses to optimize their sales and marketing efforts, improve customer relationships, and drive sustainable growth in today's competitive landscape.

Starting price

299flat rate /
per month

Alternatives

with better value for money

SMS-iT’s user interface

Ease of use rating:

SMS-iT reviews

Overall rating

4.6

/5

26

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

18

6

1

1

0

Pros
“What amazes me most is the rockstar community that is very involved in supporting each other and providing great feedback and suggestions to improve the product further.”
Verified reviewer profile picture

Ronnie S.

Marketing Director

“Email and SMS marketing made easy. This is extremely important for me and this tool offers great news for this...because it does a great job.”
CD

Catalin D.

Owner

“It’s an amazing software which works smoothly in sending bulk sms to your customers and prospects. Highly recommended for anyone to start with.”
Verified reviewer profile picture

Syed H.

Founder

Cons
“THE ACTIVE CAMPAIGN LOGO IS ON THEIR LANDING PAGE, THERE IS NO WARNING OR NOTE OF THIS NOT WORKING. I then requested to have the account paused and ill try to resume this when its operational.”
EH

Esat H.

Mortgage Broking

“I think if is you first SMS tool it’s very difficult to understand it.”
MM

Mónica M.

Ceo

“Have some lagging sometimes but I know that it will be fixed eventually. Not a major issue of the platform.”
Verified reviewer profile picture

Charmaine F.

Sales Development Representative

Who uses SMS-iT?

Based on 26 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Nonprofit Organization Management
Computer Software
Others

Use cases

SMS Marketing
Email Marketing
Marketing Automation

SMS-iT's key features

Most critical features, based on insights from SMS-iT users:

Mass texting
Scheduled messaging
2-Way messaging
Message personalization
MMS
Automated responses

All SMS-iT features

Features rating:

Drip campaigns
Contact management
Shortcodes
Email campaign management
SMS messaging
Email marketing
Campaign management
Email tracking
Mobile optimization
Reporting/Analytics
Customizable fields
API
Marketing automation
List management
Segmentation
Predictive analytics
Polls/Voting
Multivariate testing
Real-Time analytics
Multi-Channel marketing
Real-Time data
Real-Time monitoring
Multi-Channel communication
Multi-Campaign
Monitoring
Mobile coupons
Mobile access
Marketing calendar
Live chat
Lead qualification
Customizable branding
WYSIWYG editor
Workflow management
Website visitor tracking
Website analytics
Web forms
Visual analytics
Third-Party integrations
Text-to-Win
Template management
Tagging
Social promotion
Social media integration
Social marketing
SMS marketing
Secure data storage
Search marketing
Sales analytics
Role-Based permissions
ROI tracking
Reporting & statistics
Reminders
Real-Time reporting
Real-Time notifications
Customer surveys
Customer segmentation
CRM
Conversion tracking
Connectivity management
Configuration management
Communication management
Click tracking
CAN-SPAM compliance
Campaign Segmentation
Campaign scheduling
Campaign planning
Campaign analytics
Big data analytics
Autoresponders
Automated scheduling
Asset tracking
Alerts/Notifications
Activity tracking
Activity dashboard
Access controls/permissions
A/B testing
Lead management
Lead generation
Lead capture
Landing pages/web forms
Interaction tracking
Image library
Event triggered actions
Event logs
Engagement tracking
Email templates
Email management
Dynamic content
Drag & drop
Device management
Data visualization
Data storage management
Data management
Data import/export
Data connectors
Customization
Customizable templates
Customizable forms
Customizable ctas

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SMS-iT pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

STARTER

299

Per month

BUSINESS

699

Per month

VIP

999

Per month

ENTERPRISE

1,999

Per month

User opinions about SMS-iT price and value

Value for money rating:

To see what individual users think of SMS-iT's price and value, check out the review snippets below.

“What amazes me most is the rockstar community that is very involved in supporting each other and providing great feedback and suggestions to improve the product further.”
Verified reviewer profile picture

Ronnie S.

Marketing Director

“Email and SMS marketing made easy. This is extremely important for me and this tool offers great news for this...because it does a great job.”
CD

Catalin D.

Owner

SMS-iT integrations (28)

Integrations rated by users

We looked at 26 user reviews to identify which products are mentioned as SMS-iT integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 5.0 (1)

SMS-iT's email marketing and autoresponder capabilities are basic right now, so for me, a more featured alternative is helpful.

KD

Kristin D.

Website Builder

SMS-iT support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos

SMS-iT FAQs

Q. What type of pricing plans does SMS-iT offer?

SMS-iT has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of SMS-iT?

SMS-iT has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does SMS-iT support?

SMS-iT supports the following languages:
English


Q. Does SMS-iT support mobile devices?

SMS-iT supports the following devices:
Android, iPad, iPhone


Q. Does SMS-iT offer an API?

Yes, SMS-iT has an API available for use.


Q. What other apps does SMS-iT integrate with?

SMS-iT integrates with the following applications:
Kit, Constant Contact, Synthesia, WooCommerce, Campaign Monitor by Marigold, ActiveCampaign, Telnyx Suite, Zapier, Gmail, Selldone, SendX, Brevo, Plivo, GetResponse, SignalWire, ChatGPT, Sendlane, Omnisend, Twilio Flex, Bandwidth, Mailchimp, Twilio, AWeber, Youzign, Shopify


Q. What level of support does SMS-iT offer?

SMS-iT offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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