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Customer Journey Mapping Tools Software for Non Profit (2026)

Last updated: March 2026

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38 software options

Adobe Customer Journey Analytics logo

Analyze and optimize the complete customer journey.

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Adobe Customer Journey Analytics is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Mailchimp is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Marketo Engage logo

AI-powered marketing automation platform

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Marketo Engage is available for Non Profit and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is available for Non Profit and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Contentsquare logo

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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UXPressia logo

Create customer journey maps, personas & impact maps online

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UXPressia is available for Non Profit and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Knowledge Base, Phone Support.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

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CardBoard logo

Web-based collaborative user story and journey mapping tool

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CardBoard is available for Non Profit and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Whatfix logo

Accelerate Digital Adoption

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Whatfix is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Fullstory logo

Every data point has a story to tell

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Fullstory is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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Involve.me is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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LogRocket logo

Stop Guessing About Your Digital Experience

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LogRocket is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Chat.

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Leadoo logo

Converting existing traffic into leads & online sales

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Leadoo is available for Non Profit and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Planhat logo

Customer success platform

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Planhat is available for Non Profit and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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Piwik PRO logo

An analytics suite focused on user privacy and data security

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Piwik PRO is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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ActiveTrail logo

Email marketing and marketing automation platform

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ActiveTrail is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

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Engage360 logo

? AI-Driven Omnichannel Marketing Platform

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Engage360 is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum.

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Smaply logo

Customer experience solution with customer profile sharing

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Smaply is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Pushwoosh logo

Retain your valuable audience through effective messaging

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Pushwoosh is available for Non Profit and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum.

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riyo.ai logo

Maximize your conversion with riyo.ai, an all-in-one tool.

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riyo.ai is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Phone Support, Knowledge Base.

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Apteco Orbit logo

Platform to turn data into actionable customer insights

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Apteco Orbit is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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