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Top Rated Donation Management Software with Contact Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Contact management allows organizations to track interactions with donors, schedule future contacts, manage donor information, and create personalized communications. This capability helps maintain donor relationships, coordinate outreach efforts, and organize data for effective fundraising campaigns. Our reviewers in donation management software rated this feature as highly important.

4 Best Donation Management Software with Contact Management

See other top Donation Management products with contact management

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the donation management software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

DonorPerfect logo

User insights about the contact management feature

Reviewers highlight DonorPerfect's contact management for its ability to track and manage donor interactions efficiently. They appreciate the integration with Constant Contact for seamless communication and the ease of updating and maintaining donor data. Users report that the system helps in scheduling contacts, setting reminders, and storing detailed interaction histories. They find the platform straightforward to navigate, though some mention a desire for more functionality and better handling of multiple contacts within organizations. The ability to generate reports and track communication history is also valued.
“Every campaign that is sent out through ConstantContact is accurately tracked within the donor's record under the "Contacts" tab. Other types of contacts (phone calls, emails, in-person meetings, Zoom calls etc..) that may be made with donors can also be logged. If your development team is interested in tracking which constituents have received a certain email campaign and whether or not this resulted in an eventual donation this can be extrapolated from DonorPerfect's robust reporting tool.”
KL

Kristina L.

Business and Advancement Associate

“DonorPerfect allows us to manage the different contacts made with donors and view/print reports that show when future contacts are due. ”
BB

Bryan B.

Executive Vice President

Donation Management key features coverage

DonorPerfect offers 5 out of the 5 key features for Donation Management software identified by reviewers:

Donation Tracking4.7
Online Giving4.4
Donor Management4.6
Payment Processing4.5
Reporting/Analytics4.3

Pros and cons based on 1,382 verified reviews

63% of users rated DonorPerfect 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,382 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive knowledge base

Exceptional support services

Tailored for nonprofits

Efficient donor tracking

Informative webinars

Cons:

Complex filtering system

Limited event management

Challenging data management

Outdated online forms

Complex reporting capabilities

See pros and cons details

Pricing

Starting price:$119 other/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Givebutter logo

User insights about the contact management feature

Reviewers find Givebutter's contact management helpful for organizing and tracking donor information. They appreciate the ease of navigating the platform and linking contacts, as well as the ability to filter and select specific contacts for communication. Users report that the integration with other systems like Bloomerang enhances their contact management capabilities. However, some mention the need for more customization options and clearer contact merge functionalities. Overall, they value the time saved by having all donor contacts in one place and the ability to communicate via emails and texts.
“Our initial search was for a CRM to help us manage the contacts and donors coming to our site and fundraisers. Givebutter helps us keep track of the people supporting our cause.”
SJ

Stephen J.

Vice President

“I keep track of all my contacts in Givebutter and it makes it easy to tag them and sort them any way I need to.”
JS

Julie S.

Communications Director

Donation Management key features coverage

Givebutter offers 5 out of the 5 key features for Donation Management software identified by reviewers:

Donation Tracking4.7
Online Giving4.9
Donor Management4.5
Payment Processing4.7
Reporting/Analytics3.8

Pros and cons based on 871 verified reviews

79% of users rated Givebutter 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 871 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive fundraising tools

Ideal for small nonprofits

Cons:

Limited email functionality

See pros and cons details

Pricing

Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Bonterra Guided Fundraising logo

User insights about the contact management feature

Reviewers appreciate Bonterra Guided Fundraising's contact management capabilities, highlighting the ease of communication with donors and the ability to create and group different types of contact lists. They find the platform's robust database features valuable for tracking donor interactions and preparing for future contacts. Users report that importing and managing contacts is straightforward, and they value the customizable grouping options. They also mention the helpful alerts for potential duplicate entries and the ease of transitioning from other contact management systems like Constant Contact.
“Alerts on potential duplicate entries are helpful. I also use the notes and upload feature frequently so I can look at a glance to see what my last interaction with a donor was. This helps me prepare for my next contact with them.”
CF

Cindy F.

Executive Director

“I like that this system lets you create different types of contact lists, such as a "Board Members" list and a "Clients" list. So far, we have made two different lists and plan to make a couple more!”
HB

Heleena B.

Program Coordinator/Community Outreach Specialist

Donation Management key features coverage

Bonterra Guided Fundraising offers 5 out of the 5 key features for Donation Management software identified by reviewers:

Donation Tracking4.8
Online Giving4.8
Donor Management4.7
Payment Processing4.5
Reporting/Analytics4.5

Pros and cons based on 934 verified reviews

71% of users rated Bonterra Guided Fundraising 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 934 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive fundraising management

Personalized coaching support

Effective video communication

Cons:

Limited reporting capabilities

Challenging setup process

See pros and cons details

Pricing

Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Bloomerang logo

User insights about the contact management feature

Reviewers indicate that Bloomerang's contact management module is superb, allowing for detailed tracking of donor interactions through various touchpoints like emails, letters, and event invitations. They appreciate the ease of accessing donor history and the ability to customize profiles with numerous field options. Users find it intuitive and simple to use, with the ability to avoid duplicate contacts and maintain organized records. They also value the ability to update profiles easily and the comprehensive overview of constituent information.
“The contact management module is superb. It allows for multiple different touch points, including emails sent, letters sent, acknowledgments, event invitations, phone calls made, eblast opens, events attended -- the complete picture of donor love. It enables you to have a detailed history and it's all listed right in the donor profile, with the ability to filter on activity. ”
AC

Amy C.

Consultant - Bloomerang user/trainer

“We can now keep track of who we contact so we don't duplicate contacts, and wear out our welcome. We also know who we haven't 'touched" ....someone we need to keep in contact. ”
SH

Stefanie H.

Board Chair

Donation Management key features coverage

Bloomerang offers 5 out of the 5 key features for Donation Management software identified by reviewers:

Donation Tracking4.8
Online Giving4.5
Donor Management4.6
Payment Processing4.5
Reporting/Analytics4.5

Pros and cons based on 1,286 verified reviews

72% of users rated Bloomerang 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,286 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive donor tracking

Immediate live chat assistance

Efficient and helpful support

Informative and frequent webinars

Cons:

Complex report filtering

Cumbersome records management

Basic email management features

See pros and cons details

Pricing

Starting price:$125 flat rate/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Donation Management Software with Contact Management in 2026

monday.com logo

Project management software

With monday.com, nonprofit teams can track, streamline, and grow their donor relationships in one centralized place.

Easily manage and track donor information and history by using pre-built and customizable templates, as well as automate and track communication with active and potential donors.

Read more about monday.com

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Bloomerang logo

Donor management software and database for nonprofits.

Bloomerang tracks and manages the relationships you have with and manages the relationships you have with donors, volunteers, staff, board members, sponsors, prospects, and other constituents so that you can build relationships that last.

Read more about Bloomerang

Users also considered
Planning Center logo

An all-in-one church management software for every ministry.

Planning Center Giving helps you accept and process all donation types, track trends, and issue statements.

If your church is stuck in a contract with another provider, we'll cover your subscription for FREE for up to 12 months. Apply now at: https://www.planningcenter.com/giving/free

Read more about Planning Center

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DonorPerfect logo

All-in-One Fundraising Software for Nonprofits

Fully hosted online and with the ability to add an unlimited number of users, DonorPerfect is the donor management system that empowers your team to process and manage donations from anywhere.

Read more about DonorPerfect

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Givebutter logo
Category Leaders

Fundraising tools for groups, teams, companies & nonprofits

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Read more about Givebutter

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Donorbox logo

Online fundraising platform & website donate button

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

Read more about Donorbox

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Bonterra Network for Good logo

Fundraising software for small nonprofit organizations

With Network for Good’s Donation Management software, you can manage all your fundraising activities in one place, build stronger relationships with your donors, and become a more confident fundraiser with built-in guidance and free support.

Read more about Bonterra Network for Good

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Tithe.ly logo

Cloud-based solution to manage church donations

Tithe.ly is a web & mobile based donation platform providing digital giving tools & event management features for ministries & churches of all sizes

Read more about Tithe.ly

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Servant Keeper logo

Complete church management software, on cloud or on premise.

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Read more about Servant Keeper

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Zeffy logo
Category Leaders

Free fundraising platform

Zeffy is the first and only zero-free fundraising platform. Sell tickets for your fundraising events, create donation and peer-to-peer campaigns, and manage donors and even memberships from an intuitive all-inclusive fundraising platform.

Read more about Zeffy

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Silent Auction Pro logo
Category Leaders

Simple * Affordable * Powerful

Online event management software for charitable fundraising, with all the tools you need from start to finish. Great for an auction event, gala, dinner, giving campaign, golf tournament and so much more!

Read more about Silent Auction Pro

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Donarius logo

Church management system with donation tracking features

Donarius is a web-based church management system for small to medium-sized churches and ministries. It includes donation tracking, gift registry, attendance tracking, photo directory, and other features. The system allows churches to manage people, events, and administration tasks, all from one easy-to-use integrated system.

Read more about Donarius

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Submittable logo

Grant management and CSR software

Submittable provides grant management and corporate social responsibility software for foundations, governments, and corporations. The platform enables organizations to build customizable application forms, manage review processes, and track program budgets in real time without technical expertise. It includes features for fraud prevention, impact reporting, and automated workflows that help streamline administrative tasks.

Read more about Submittable

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Bonterra Giving Days logo

Experience the JOY of fundraising!

Bonterra Giving Days is the #1 digital fundraising solution for Giving Days and year-round giving. Our platform offers digital event fundraising, supporter engagement, marketing and communications tools, and more. Experience the JOY of fundraising with Bonterra Giving Days!

Read more about Bonterra Giving Days

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OneCause logo

Powerful Fundraising Solutions

Raise more for your cause with OneCause online giving software. Engage donors with free-standing microsites and embedded forms. Drive participation with gamification. Customize donation levels and forms. Feature tribute and memorial giving. Make the most of giving days and end-of-year giving.

Read more about OneCause

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Little Green Light logo
Category Leaders

All-in-one Donor Management Software & Fundraising Platform

Create and embed online donation forms on your website, and securely accept one-time or recurring donations that sync to your Little Green Light donor database along with donor data for easy tracking and management.

Read more about Little Green Light

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WildApricot logo

Membership and event management solution

WildApricot is an online membership solution for associations, non-profits, and clubs. Wild Apricot allows teams to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and the website.

Read more about WildApricot

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DonorSnap logo
Category Leaders

Contact database and donor management tools for fundraisers

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

Read more about DonorSnap

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Flipcause logo

Flipcause helps nonprofits with online fundraising campaigns

Flipcause offers the best fully integrated fundraising and community engagement software for small nonprofits.

Read more about Flipcause

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Neon CRM logo

Stronger Personal Connections. Greater Nonprofit Growth.

Neon CRM is here to help make running a successful fundraising campaign even easier. Our fundraising software has all of the tools you need to engage donors.

Read more about Neon CRM

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ThankView logo

Personalized video creation platform

ThankView is a cloud-based platform that helps non-profits, universities, and other institutions enable outreach to donors through designing, recording, sending, and tracking personalized videos.

Read more about ThankView

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ChurchStaq logo

Church software built to grow generosity and connection

ChurchStaq is an all-in-one church management platform with built-in giving and a branded app. It supports people management, attendance, groups, recurring donations, reporting, integrations with financial systems, and secure payment processing with role-based access controls.

Read more about ChurchStaq

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Eleo logo
Category Leaders

Online donor management & fundraising software

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create mailings, manage events, and more

Read more about Eleo

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AssoConnect logo

All-in-one nonprofit software for day-to-day management

AssoConnect is an all-in-one nonprofit management software. It helps organizations save time on daily management with features for fundraising, accounting, website building, emailing, and more. Rated 4.6/5 stars on Google, AssoConnect has over 30,000 happy customers.

Read more about AssoConnect

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Regpack logo

AI-automated payment and registration cloud software.

Regpack is an online registration and user management solution that assists organizations with registration of applicants and management of online payments.

Read more about Regpack

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Key features for Donation Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Donation Tracking: Reviewers highlight the ability to monitor donor engagement, track multiple campaigns, generate detailed reports, and seamlessly manage donation data, improving overall fundraising effectiveness. 98% of reviewers rated this feature as important or highly important.
  • Online Giving: Users value the ease of setting up donation pages, the variety of payment options, and the ability to integrate with websites and social media, enhancing donor convenience and increasing funds. 97% of reviewers rated this feature as important or highly important.
  • Donor Management: Users emphasize the importance of maintaining comprehensive donor profiles, tracking engagement, and customizing fields to enhance relationship management and targeted communication. 95% of reviewers rated this feature as important or highly important.
  • Payment Processing: Reviewers note the secure and efficient processing of donations, the variety of payment methods supported, and the convenience of automatic transfers and detailed reporting. 93% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users value the customizable reports, data insights, and ability to track fundraising performance, aiding in strategic planning and improving donor engagement. 90% of reviewers rated this feature as important or highly important.