Autotask Pricing, Features, Reviews & Comparison of Alternatives

Autotask Reviews

Autotask

IT Business Management Software Platform

4.63/5 (8 reviews)
14,128     15,241

Autotask Corporation created worlds leading hosted IT Business Management software built especially for VARs, MSPs and other technology solution providers to help them run their businesses better and more profitably. The company´s product line includes Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-commerce tools. It goes without saying that these products work together without any problem, and are available on-demand to help IT solution providers sell, implement, deliver and bill their technology products & services.

Since its foundation in 2001, Autotask has taken the position as the #1 provider of web-based IT Services Management Software. Worldwide tens of thousands of IT professionals trust our products. Autotask´s success is based on its feature to support IT service professionals automate and manage their people, projects and processes more efficiently. While Autotask provides tools and services that help every employee function more productively, it also provides managers with the necessary reporting capabilities in real time. If you are an enterprise that needs to manage its workforce resources effectively while servicing your customers satisfactorily you will find that Autotask is an excellent tool to maximize your ROI.


Guided by a highly respected, technically astute management team, Autotask has enjoyed accelerated growth throughout its history, a reputation as an industry pioneer, and is viewed as an excellent place to work. Autotask moved into new offices in a state-of-the-art building in late 2006.
www.autotask.com

Autotask Reviews (8)

Latest reviews

 Good tool, but needs improvement and enhancements

Autotask has lots of management capabilities for Managed Services Providers in the IT industry. They have a lot of functionality and fields available. However, one frequent comment is that it takes too many clicks to complete a task. Also, overall effort tracking of a team or individual is not ...

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Reviewed 25th of September, 2016 by Service Delivery Manager

 

 Improved our business

Before using Autotask Pro our main issue were dropped client requests and communication problems. This has changed a lot with Autotask Pro. My employees especially like the ability to put tickets in, check the history of all tickets and the possibility to invoice clients in just a few clicks. My ...

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Reviewed 7th of December, 2011 by

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Autotask Category Leaders

Reviews
Integrations
Mobile
Media
Security

#6 in Business Management

View full ranking
50
11
11
16
12

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Autotask Screenshots (4)

Autotask screenshotAutotask screenshotAutotask screenshotAutotask screenshot

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Windows, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Autotask Pricing

Pricing model: Subscription

There’s no large upfront charge for the software and no expensive hardware to buy and maintain. You pay a low monthly fee for each user. In fact, in most cases the cost of Autotask is covered with the first wasted hour each user saves, or the first missed billable hour they capture each month with our software.

Competitors Pricing

Samanage

Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Tigerpaw

Pricing model: Subscription

FinancialForce PSA

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Autotask

  • CRM
  • Contracts
  • Billing
  • Project Management
  • Service Desk
  • Tech Scheduling
  • Time & Expense
  • Quoting & e-Commerce
  • Outsource Management
  • Inventory

Benefits

Win New Business: Manage your sales pipeline from end-to-end with full-featured CRM including Opportunity Management, Sales Dashboard and Contact Group Manager.

Improve Service Delivery: A complete Service Desk, with bullet-proof service level management and built-in customer surveys, means nothing falls through the cracks. Ever.

Reduce Billing time by 85%: Stop wasting unbillable time preparing invoices. Autotask slashes the time associated with your billing cycle and improves cash flow through faster invoicing.

Capture More Billable Hours: Autotask captures every billable hour and expense associated with your projects and services and tracks them against your client accounts and contracts.

Boost Profit Margins: Instant access to real-time profitability analysis lets you quote projects and services more accurately than ever before.

Get Control of your Business: With a 360° view of your entire operation, you’ll know instantly what’s due, what’s billable, which employees are underutilized and which clients are most profitable.

Alternatives to Autotask

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