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Helm Logo

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Helm - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Helm overview

What is Helm?

Despatch Cloud is an innovative software that simplifies and enhances your operations, covering everything from order handling and fulfilment to shipment and inventory management, all powered by cutting-edge automation technology.

The platform connects eCommerce businesses to over 120 couriers and 80 channels and marketplaces, opening a world of endless opportunities through a single integration.

Crafted by eCommerce professionals and top-tier developers, our solutions cater to businesses of all scales.

Key benefits of using Helm

+ Faster, more accurate fulfilment with a dedicated warehousing app compatible with any Android device, so you don't have to invest thousands in scanning device to benefit from our software.

+ Expand and scale with ease without ever needing to change software: We offer different plans and features for every stage of your growth.

+ Transparent, straightforward pricing, proportional to how much you ship, ensuring you only pay for what you use. There are no hidden fees or surprises, allowing you to budget effectively and plan ahead with confidence. This transparency empowers businesses to make informed decisions and scale their operations without worrying about unexpected costs.

+ Consolidate all your orders and stock updates in one place. Access 120+ couriers and 80+ channel integrations from a single, centralised location for a comprehensive view of your operations.

Starting price

Free

Alternatives

with better value for money

Helm’s user interface

Ease of use rating:

Helm reviews

Overall rating

4.6

/5

19

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

12

7

0

0

0

Pros
“A great company with a skilled and supportive team, along with an outstanding product that offers extensive services and a wide range of integrations.”
PL

Patrick L.

Web Manager

“Really happy with the system and support available and a big thanks to [sensitive content hidden] for all the help.”
DW

Daniel W.

FD

“The pricing is reasonable, the customer service is great, the software itself is fantastic.”
FA

Freddie A.

Managing Director

Cons
“Dont really have anything I can say is reall wrong with the system.”
DW

Daniel W.

FD

“Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management.”
LD

Laura D.

Founder and CEO

“Tricky to set up to start with unless you have experience.”
RS

Russell S.

Owner

Who uses Helm?

Based on 19 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Logistics and Supply Chain
Automotive
Computer Software
Others

Use cases

Order Management
Shipping
Inventory Management
Warehouse Management
Logistics

Helm's key features

Most critical features, based on insights from Helm users:

Order fulfillment
Inventory management
Shipping labels
Shipping management
eCommerce management
API

All Helm features

Features rating:

Data import/export
Inventory tracking
Label printing
Inventory optimization
Search/Filter
Inventory control
Mobile access
Shipment tracking
Order tracking
Status tracking
Order entry
Real-Time data
Order management
Purchase order management
Warehouse management
Quotes/Estimates
Real-Time analytics
Product identification
Process/Workflow automation
Predictive analytics
Picking & routing
Performance metrics
Parcel shipping
Package tracking
Ordering automation
Order processing
Workflow management
Third-Party integrations
Supplier management
Special order management
Space management
Shipping services integration
Shipment price calculation
Serial number tracking
Self service portal
Sales reports
Returns management
Retail inventory management
Reporting/Analytics
Reporting & statistics
Reorder management
Recurring orders
Receiving
Real-Time updates
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Data synchronization
Customizable templates
Customizable reports
Customizable fields
Customizable branding
Customer database
Contact database
Compliance management
Catalog management
Billing & invoicing
Batch processing
Barcoding/RFID
Barcode/Ticket scanning
Backorder management
Alerts/Notifications
Activity tracking
Activity dashboard
Accounting
3PL management
Multi-Location
Multi-Channel management
Monitoring
Manufacturing inventory management
Location tracking
Labeling
Kitting
IoT integration
Invoice management
Inventory auditing
Historical reporting
Forecasting
For freight operations
Financial management
Email templates
Drag & drop
Discount management
Demand forecasting
Delivery tracking

Helm alternatives

Helm logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
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ShipStation logo
visit website

Starting from

14.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Item logo
visit website

Starting from

60

Per month

Free trial
Free version
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ShipWise logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Helm pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Helm price and value

Value for money rating:

To see what individual users think of Helm's price and value, check out the review snippets below.

“A great company with a skilled and supportive team, along with an outstanding product that offers extensive services and a wide range of integrations.”
PL

Patrick L.

Web Manager

“Really happy with the system and support available and a big thanks to [sensitive content hidden] for all the help.”
DW

Daniel W.

FD

Helm integrations (49)

Integrations rated by users

We looked at 19 user reviews to identify which products are mentioned as Helm integrations and how users feel about them.

Linnworks logo
Linnworks

Integration rating: 5.0 (1)

There are a lot of businesses that use Linnworks as their main platform so having a Linnworks integrations is critical

PC

Patrick C.

Client Technology Product Manager

WooCommerce logo
WooCommerce

Integration rating: 4.5 (2)

Shopify logo
Shopify

Integration rating: 5.0 (1)

TikTok logo
TikTok

Integration rating: 4.0 (1)

Helm support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Live Online
In Person
Videos
Webinars

Helm FAQs

Q. What type of pricing plans does Helm offer?

Helm has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Helm?

Helm has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Helm support?

Helm supports the following languages:
English


Q. Does Helm offer an API?

Yes, Helm has an API available for use.


Q. What other apps does Helm integrate with?

Helm integrates with the following applications:
Wix, OpenCart, Shopify Plus, WooCommerce, PayPal, B2B Wave, Relay, Sage Accounting, PrestaShop, Recharge, Wix Studio, QuickBooks Online Advanced, QuickBooks Desktop, Sage 300, Shopware, EKM, Parcelhub, Sage 50 Accounting, Mirakl, Stripe, Sage 200, QuickBooks Enterprise, Squarespace, Shopify POS, Sage 500, TikTok, OnTime, Veeqo, Zoho Commerce, QuickBooks Online, Stamps.com, Bild, Bird, Volusion, FreeAgent, Yodel, Xero, Linnworks, GLS, BigCommerce, WISH, QuickBooks Online Accountant, Shopify


Q. What level of support does Helm offer?

Helm offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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