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PandaDoc Logo

PandaDoc

Cloud-based tool for creating, editing and signing documents

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PandaDoc - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

PandaDoc overview

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Based on 1235 verified user reviews

What is PandaDoc?

PandaDoc is a digital signature program offering key features such as document storage, electronic signature, data security, multiparty signing, and mobile signature capture, among others.

Who uses PandaDoc?

Reviews for PandaDoc come from a wide variety of industries, including Marketing and Advertising (11% of reviewers), Information Technology and Services (9%), and Computer Software (9%). The most frequent use case for PandaDoc cited by reviewers is digital signature (73% of reviewers).

What do users say about PandaDoc pricing?

Reviewers appreciate PandaDoc's scalability, flexibility, and customizations, which they find budget-friendly. Some users say the free tier and affordable premium version offer good value, but others report high pricing, limited features, and occasional billing issues.

What are the most popular integrations for PandaDoc?

The PandaDoc integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.7 out of 5 for its integration with PandaDoc), Pipedrive (a CRM product, 4.8), and Google Drive (a cloud storage product, 4.5).

Starting price

19per user /
per month
view pricing plans
try for free

Pros & Cons

Intuitiveness

Customization

E-signatures

Assistance

Affordability

Fieldwork

PandaDoc’s user interface

Ease of use rating:
4.5
(1.2K)

PandaDoc pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(35)
3-4(418)
5(782)

What do users say about PandaDoc?

Reviewers appreciate PandaDoc for streamlining document creation, proposals, and contract signing, highlighting its robust templates, electronic signature capabilities, and real-time collaboration features. They say it saves significant time, helps maintain consistency, and integrates well with CRMs, making it easier to manage sales and business documents. Most find the interface user-friendly after an initial learning curve, and value the ability to track document status and engagement.

They report, however, that customization options can be limited, pricing is higher than some alternatives, and customer support response times are inconsistent. Some mention the mobile app is less intuitive and setup can be complex for beginners.

Select to learn more

Who uses PandaDoc?

Based on 1,235 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Computer Software
Construction
Others

Use cases

Digital Signature
Contract Management
Document Management
Proposal Management
Forms Automation

PandaDoc's key features

GetApp's analysis of 107 verified user reviews collected between August 2021 and January 2025 identifies PandaDoc's most critical features and summarizes user sentiment about those features.

Document storage
4.6

Reviewers appreciate PandaDoc's document storage capabilities for its security and ease of access. They report that it allows them to safely store and back up client contracts and proposals in the cloud, ensuring documents are protected from loss and prying eyes. Users find it easy to navigate and refer back to stored documents. However, some mention that tracking down saved documents can be messy and suggest improvements in the user interface, potentially inspired by Google Drive. Of the 18 PandaDoc users who gave detailed accounts of their use of Document Storage, 100% rated this feature as important or highly important.

See related user reviews

“Panda gives us the capability to upload documents that are to be sent out as proposals to clients. Whenever we are ready to have any documents signed, I know they are safe in the vault in drafts to be sent out and completed. It is easy to navigate and refer back to documents that clients have signed. ”
CG

Caroline G.

Executive Assistant/Marketing Associate

“PandaDoc provides a secure document storage vault with search function that make it easy to locate a document.”
JF

Joe F.

Associate Professor of Law

Electronic signature
4.7

Reviewers highlight PandaDoc's electronic signature capabilities as highly efficient and user-friendly. They report that it integrates seamlessly into the document management process, with intuitive drag-and-drop functionality for adding signature fields. Users appreciate the ability to customize signature placements and the secure, verified signing process. They find it saves time and reduces the need for physical paperwork. Some users mention that it works well even for less tech-savvy clients, although a few older users found it complicated. Of the 68 PandaDoc users who gave detailed accounts of their use of Electronic Signature, 97% rated this feature as important or highly important.

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“This is the feature we use most, so it is most important to us. We work with a lot of contracts, and having this option allows for our clients and partners to easily and quickly sign (and to sign in all of the right places)”
AW

Alexis W.

President

“I appreciate how PandaDoc's electronic signature feature seamlessly integrates into the overall document creation and management process. The intuitive interface and drag-and-drop functionality make it effortless to add signature fields, ensuring a smooth and efficient signing experience for both senders and recipients. ”
Verified reviewer profile picture

Alex D.

UI Designer

Data security
4.7

Reviewers feel confident in PandaDoc's data security, noting its importance for protecting sensitive information such as banking details and contracts. They report that the software provides a secure framework that prevents unauthorized access and ensures data is well-protected from security threats. Users appreciate the encryption and security measures in place, making them feel safe sharing information and signatures. Some suggest an additional login option for enhanced security. Of the 22 PandaDoc users who gave detailed accounts of their use of Data Security, 95% rated this feature as important or highly important.

See related user reviews

“Sometimes we have to capture sensitive information, including banking details, credit card particulates and other transactional items. So we much be able to relay on Pandadoc's commitment to protect both us "the customer" as well as our clients. ”
DF

DeVon F.

VP & CFO

“Our contracts are a very important part of our business and having secure data allows us to be efficient with time by using digital contracts that our clients can feel great about using because their data is safe. ”
AD

Ashley D.

Designer

Multi-Party signing
4.7

Reviewers find PandaDoc's multi-party signing capabilities valuable for projects requiring multiple signatures. They report that it allows for easy document sharing and signing among various parties, ensuring everyone is on the same page. Users appreciate the ability to set signing orders and track signatures without issues. However, some mention that the system can be finicky with multiple signees and suggest improvements in assigning fields. Overall, they find it convenient for obtaining multiple signatures remotely. Of the 33 PandaDoc users who gave detailed accounts of their use of Multi-Party Signing, 88% rated this feature as important or highly important.

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“I like that the multi party signing allows you to transfer the document to multiple people when it needs signing and it saves the hassle of being up and personal to do it.”
MC

Martisha C.

CEO

“We use PandaDoc to send our contracts and agreements. Being able to have multiple people sign, in order and have this track is vital and PandaDoc does this without issues, everytime.”
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Lucas B.

Director

Mobile signature capture
4.7

Reviewers appreciate PandaDoc's mobile signature capture for its convenience and ease of use. They report that it allows for fast and efficient signature exchanges on the go, with a clean and understandable interface on mobile devices. Users find it works well on almost any device and is particularly useful for clients who need to sign documents remotely. Some note that it may not be as user-friendly for older audiences, but overall, they find it a helpful and user-friendly capability. Of the 16 PandaDoc users who gave detailed accounts of their use of Mobile Signature Capture, 88% rated this feature as important or highly important.

See related user reviews

“I appreciate PandaDocs eSign features. It makes for fast and convenient signature exchanges when on the go. ”
CS

Cerenity S.

Teacher

“Having a mobile sign option is crucial, and PandaDocs is so simple”
CR

Candice R.

Senior Office Administrator

All PandaDoc features

Features rating:

4.3
(1.2K)

Content management
4.2
(9)
Customizable invoices
5.0
(1)
Real-Time reporting
4.0
(2)
Contact database
4.8
(5)
Reminders
3.8
(5)
Customizable reports
5.0
(2)
Proposal generation
5.0
(4)
Progress tracking
4.5
(4)
Reporting/Analytics
4.3
(6)
Business process automation
4.3
(3)
Search/Filter
4.8
(5)
Real-Time data
4.0
(3)
Product configurator
3.0
(1)
Status tracking
4.3
(6)
Document capture
4.3
(6)
Tax calculation
5.0
(1)
Price/Margin management
(0)
Drag & drop
4.8
(4)
Approval process control
5.0
(2)
Pipeline management
4.0
(2)
Mobile payments
5.0
(1)
Workflow configuration
4.5
(8)
Activity dashboard
4.5
(4)
File management
4.0
(1)
Customer database
5.0
(1)
Document generation
4.7
(31)
Digital signature
4.8
(73)
Invoice creation
4.7
(22)
Secure data storage
4.7
(33)
Customizable templates
4.4
(61)
Forms creation & design
4.5
(17)
Customizable fields
4.4
(75)
Completion tracking
4.9
(27)
Contract drafting
4.4
(36)
Invoice history
4.8
(9)
File conversion
4.3
(15)
Document management
4.5
(100)
Templates
4.2
(29)
Collaboration tools
4.6
(44)
Online invoicing
4.8
(20)
File sharing
4.6
(100)
Archiving & retention
4.7
(20)
Team collaboration
4.4
(25)
Data import/export
4.6
(18)
Alerts/Notifications
4.5
(27)
Customizable forms
4.4
(24)
Compliance management
4.6
(17)
Document classification
4.6
(9)
Access controls/permissions
4.3
(62)
Task management
4.5
(27)
Email management
4.6
(7)
Pricing management
4.5
(4)
SSL security
4.4
(7)
Reporting & statistics
5.0
(2)
Content library
4.0
(3)
Quotes/Estimates
4.4
(15)
CRM
4.7
(3)
Full text search
4.3
(18)
Authentication
4.7
(74)
Payment processing
4.4
(17)
Third-Party integrations
4.2
(38)
Pre-built templates
4.4
(9)
Workflow management
4.5
(11)
Contract/License management
4.3
(8)
Customizable branding
4.4
(5)
Billing & invoicing
4.8
(4)
Contact management
4.4
(12)
Audit trail
4.7
(27)
Mobile access
4.5
(2)
Version control
4.8
(12)
Compliance tracking
4.4
(15)
Process/Workflow automation
4.8
(4)
Renewal management
(0)
Configurable workflow
5.0
(1)
Referral tracking
(0)
Recurring/Subscription billing
(0)
Catalog management
(0)
RFP management
4.5
(2)
Real-Time notifications
3.0
(1)
Role-Based permissions
(0)
Sales activity management
(0)
Sales automation
(0)
Sales trend analysis
(0)
Bulk uploading
(0)
Accounting integration
5.0
(2)
Activity tracking
5.0
(1)
Web forms
(0)
User management
(0)
Training management
(0)
AI redlining
(0)
API
4.0
(1)
Template management
5.0
(2)
Approval workflow
(0)
Audit management
(0)
Tagging
(0)
Automated quoting
5.0
(1)
Specialty contracts
(0)
Single sign on
(0)
Sell side (customers)
(0)
Secure file viewer
(0)
Billing portal
(0)
Employee database
(0)
Onboarding
(0)
Multi-Currency
(0)
Monitoring
(0)
Employee management
(0)
Mobile app
(0)
Live chat
(0)
Knowledge base management
(0)
Invoice processing
4.0
(1)
Engagement tracking
(0)
Field sales management
(0)
HR management
(0)
HIPAA compliant
(0)
Guided selling
(0)
For aec industry
(0)
Forms management
3.0
(1)
Forecasting
(0)
Proposal management
(0)
Customizable dashboard
(0)
Projections
(0)
Project workflow
3.0
(1)
Data extraction
5.0
(1)
Discount management
5.0
(1)
Product catalog
(0)
Document automation
(0)
Pricing and cost calculations
5.0
(2)
Document review
5.0
(1)
Price and cost calculations
1.0
(1)
Document templates
5.0
(1)
Electronic payments
(0)
Performance metrics
(0)
Performance management
3.0
(1)
Email marketing
(0)
Opportunity management
(0)

PandaDoc awards

PandaDoc alternatives

PandaDoc logo

PandaDoc

4.5
(1.2K)
visit website

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
4.4
Features
4.3
Value for Money
4.3
Customer Support
4.3
Adobe Acrobat logo

Adobe Acrobat

4.7
(4.1K)
visit website

Starting from

29.99

Per month

Free trial
Free version
Ease of Use
4.6
Features
4.6
Value for Money
4.3
Customer Support
4.3
Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4
(18.7K)
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
4.0
Features
4.4
Value for Money
4.1
Customer Support
4.1
Creatio CRM logo

Creatio CRM

4.7
(133)
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
4.7
Features
4.7
Value for Money
4.7
Customer Support
4.7

PandaDoc pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

19

/user

Per month

Features included:

  • Unlimited Document Uploads and e-Signatures
  • Templates
  • Real-time Tracking and Notifications
  • Rich Media Drag and Drop Document Editor
  • Document Analytics
  • Email and Chat Support
  • User Management
  • GDPR Compliance

Business

49

/user

Per month

Features included:

  • CRM Integrations
  • Rooms
  • Content Library
  • Custom Branding and Themes
  • Approval Workflows
  • Forms
  • Bulk Send
  • Embedded Videos

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Configure Price Quote
  • Smart Content (Conditional Content)
  • Single Sign-On (SSO)
  • Team Workspaces
  • Reports
  • Notary
  • API
  • CRM Integrations

User opinions about PandaDoc price and value

Value for money rating:

4.3

Of 153 reviews that provide robust commentary on PandaDoc's price and value, 67% mention it in a positive light.

Reviewers appreciate PandaDoc's scalability, flexibility, and the ability to customize proposals, which they find fits well within their budgets. They like the combination of product info, pricing, agreements, and forms in one place, which saves time and money. Users think the pricing tables, high-quality images, and videos enhance the overall value. Some users say the free tier and the affordable premium version make it accessible, while others find it a cost-effective solution compared to competitors. They find the free trial helpful for testing the app before committing. However, some reviewers feel the pricing is high, especially for small businesses or sole proprietorships. They report that many features are locked behind higher-priced plans, and the pricing model can be prohibitive. Users indicate that the pricing tables can be limited and clunky, and the cost of additional features or plugins can add up. Some users report unexpected price increases and billing issues, which they find frustrating.

, and

To see what individual users think of PandaDoc's cost and value, check out the review excerpts below.

“I found it to have the best combination of scalability (to easily replicate proposal templates (and modules, like pricing tables, with the templates), flexibility (I'm able to modify just about anything within the proposal so that it is customized for each client), that fits within my budget. ”
TG

Tony G.

Captain

“Yes the pricing is usually higher than other proposal softwares, however, you'll find out that it is much much more than a proposal generation tool and the convenience and ease of having so many features in one place saves so much time and money needed to run and integrate multiple platforms to do the same thing.”
VD

Vincent D.

CEO

“It's actually more expensive than the CRM system that I use to keep track of my clients. While PandaDoc is definitely one of my favorite proposal and contract software solutions, the high price is one thing that keeps me shopping around for a better deal somewhere else.”
DR

David R.

Owner

PandaDoc integrations (107)

Integrations rated by users

We looked at 1,235 user reviews to identify which products are mentioned as PandaDoc integrations and how users feel about them.

Salesforce Sales Cloud logo
Salesforce Sales Cloud

Integration rating: 4.3 (9)

“Salesforce is our main server, and the integration to have PandaDoc and Salesforce speak to each other and share variables allows us to pre-populate templates with client information to save time from repetitive typing. ”

“This integration is important because we store all of our customer data in our Salesforce instance and data regarding billing frequencies, contract durations, etc. is being pushed into our Salesforce from PandaDoc.”

“We collect and measure all sales activities in Salesforce, but Pandadocs is where we create our quotes so they need to work seamlessly together.”

“Ability to manage our pipeline in Salesforce and track proposals with our sales reps”

AD

Ashley D.

Designer

1/4
HubSpot CRM logo
HubSpot CRM

Integration rating: 4.7 (19)

“Our entire sales CRM is held within Hubspot. The ability to create Panda Docs from a Hubspot client account is very helpful”

“Contact data from the CRM passes straight onto the pandadoc saving lots of time”

“We need to have a direct integration with our CRM and Pandadoc provides that”

JL

Jason L.

Product and Sales Speciallist

1/3
Pipedrive logo
Pipedrive

Integration rating: 4.7 (6)

“I am a Pipedrive partner- so it is my main CRM program. PandaDoc has made it easy to access from Pipedrive as well as use variables and automations to have the document send automatically, partially filled out with “person” info from Pipedrive. I am also able to customize ”

“I like having it integrated with Pipedrive to automatically update, but it seems I have to re-link them more often than I would like.”

“to allow all customer contacts and sales contracts to be kept in the same place.”

BM

Brittany M.

My go-to document program

1/3
Google Drive logo
Google Drive

Integration rating: 5.0 (9)

“The integration makes it easy for us to transfer created documents for storage.”

TV

Tim V.

Senior Project Supervisor

Zapier logo
Zapier

Integration rating: 5.0 (5)

“Automating sending out of documents via e.g spreadsheets on Google Sheets, notifying emails upon signing documents”

ZS

Zoltan S.

Developer

Gmail logo
Gmail

Integration rating: 4.5 (4)

“We need to be able to pull documents from our Gmail, sign them, and reattach them to an email in a timely manner without having to download, upload, and re-download the same form multiple times. Currently, there is the issue of not being able to re-attach them to an email chain. However, once that is fixed I think this integration will be used more often. ”

AD

Ashley D.

Designer

Dropbox Business logo
Dropbox Business

Integration rating: 5.0 (3)

“The integration allows me to securely transfer files after creation to store them.”

BS

Bernadette S.

Event Logistics Coordinator

Stripe logo
Stripe

Integration rating: 4.5 (2)

“Ability to have new clients sign the proposal and pay the invoice in one step”

ES

Ed S.

CVO

SugarCRM logo
SugarCRM

Integration rating: 4.0 (1)

“Its important sometimes it really helpful to connect and work in different os ”

SB

Sanjay B.

Marketing Specialist

PayPal logo
PayPal

Integration rating: 5.0 (3)

Zoho CRM logo
Zoho CRM

Integration rating: 5.0 (3)

Slack logo
Slack

Integration rating: 4.5 (2)

monday.com logo
monday.com

Integration rating: 5.0 (2)

QuickBooks Money logo
QuickBooks Money

Integration rating: 5.0 (1)

Nutshell logo
Nutshell

Integration rating: 5.0 (1)

Xero logo
Xero

Integration rating: 5.0 (1)

ActiveCampaign logo
ActiveCampaign

Integration rating: 5.0 (1)

PandaDoc customer support

What do users say about PandaDoc customer support?

Customer support rating:

4.3

We analyzed 100 verified user reviews to identify positive and negative aspects of PandaDoc customer support.

A number of users highlight PandaDoc's responsive and knowledgeable support team, often resolving issues quickly.

Multiple users appreciate the variety of support channels, including live chat, help center, and helpful video tutorials.

A fair number of users report slow response times and difficulty reaching support, especially for urgent or technical issues.

Multiple users mention inconsistent follow-up, unhelpful responses, and challenges with billing or refund requests.

Support options

Email/help desk
Phone support
Faqs/forum
24/7 (live rep)
Chat
Knowledge base

Training options

In person
Webinars
Live online
Documentation
Videos

To see what individual users say about PandaDoc's customer support, check out the review snippets below.

“Customer service has been responsive and helpful, letting us know if features we are requesting are being worked on, and if so, how long an expected wait would be for them to be implemented.”

BM

Brian M.

Co-Founder/Filmmaker

“I've had a few interactions with customer support and they've been super polite, quick at responding, very knowledgeable and never gave up on the issue(s) until was fixed and I received what I needed for my business.”

CK

Crystal K.

CEO/Founder

“Issues with the quality of customer support provided by Pandadoc, including slow response times or unhelpful support staff.”

Verified reviewer profile picture

Manish S.

Digital Marketer

PandaDoc FAQs

Q. What type of pricing plans does PandaDoc offer?

PandaDoc has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. What is PandaDoc used for?

PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs. PandaDoc also provides deal rooms for seamless collaboration, as well as smart content tools to adapt documents to recipient requirements. The solution also enables users to streamline workflows through approval workflows, workspaces, and automation features, reducing manual tasks and eliminating errors. PandaDoc's tracking and analytics capabilities offer valuable insights into user engagement and document performance. Additionally, it is compliant with industry standards including SOC 2, HIPAA, and GDPR, and provides legally binding electronic signatures, two-factor authentication, and granular permissions for enhanced security and compliance.

Q. What are the benefits of using PandaDoc?

  • Streamline document workflows with drag-and-drop editor to easily create custom agreements
  • Collaborate in real-time with workspaces, rooms, and built-in eSignature
  • Automate manual tasks with CRM integrations, API, and automation features
  • Ensure security and compliance with SOC 2 certification, SSO, and granular permissions
  • Get actionable insights with document tracking, audit trails, and usage analytics

    • Q. Who are the typical users of PandaDoc?

    PandaDoc has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does PandaDoc support?

    PandaDoc supports the following languages:
    Dutch, English, French, German, Polish, Spanish, Swedish

    Q. Does PandaDoc support mobile devices?

    PandaDoc supports the following devices:
    Android, iPad, iPhone

    Q. Does PandaDoc offer an API?

    Yes, PandaDoc has an API available for use.

    Q. What other apps does PandaDoc integrate with?

    PandaDoc integrates with the following applications:
    authorize.net, Salesforce Revenue Cloud, Salesmate, HubSpot Marketing Hub, Make, PayPal, Dropbox Business, Zoho CRM, Insightly, ActiveCampaign, Zapier, Google Docs, Gmail, OneDrive, Google Workspace, Google Drive, Box, Pipedrive, FreshBooks, Freshsales, Microsoft Teams, Stripe, Nutshell, Salesforce Sales Cloud, SugarCRM, Close, Slack, Canva, Nimble, Pipeliner CRM, Zendesk Sell, Square Payroll, monday.com, QuickBooks Money, Copper, Greenhouse, HubSpot Sales Hub, HubSpot CRM, Google Sheets, Microsoft Word, Zendesk Suite

    Q. What level of support does PandaDoc offer?

    PandaDoc offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

    Related categories

    Contract Management
    Human Resources
    Sales Enablement
    Virtual Data Room
    Quoting
    Document Generation
    Residential Construction Estimating
    Workflow Management
    Billing and Invoicing
    Forms Automation
    Document Management
    CPQ