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Zen Planner Logo

Health and wellness community centers

Table of Contents

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Zen Planner - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zen Planner overview

What is Zen Planner?

Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members!

Starting price

99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Payment and Billing

Gym and Fitness Management

Mobile App

Cancellation and Refunds

Pricing

Frequent software glitches

Zen Planner’s user interface

Ease of use rating:

Zen Planner pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(23)
3-4(91)
5(154)

What do users say about Zen Planner?

The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs.

Select to learn more


Who uses Zen Planner?

Based on 268 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Sports
Business Supplies and Equipment
Recreational Facilities and Services
Others

Use cases

Membership Management
Gym Management
Fitness
Martial Arts
Club Management

Zen Planner's key features

Most critical features, based on insights from Zen Planner users:

Payment processing
Membership renewals
Member directory
Dues management
Application management
Event management
Registration management
Member portal

All Zen Planner features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Application management
Appointment management
Appointment scheduling
Attendance management
Attendance tracking
Automated scheduling
Belt ranking classification
Billing & invoicing
Booking management
Calendar management
Class management
Class registration
Class scheduling
Client management
Client portal
Client profiles
Communication management
Community management
Contract/License management
Credit card processing
CRM
Customer accounts
Customer database
Customer engagement
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Dues management
Electronic payments
Email campaign management
Email management
Email marketing
Email templates
Employee management
Enrollments/Onboarding
Event calendar
Event management
Event scheduling
Facility scheduling
Fitness performance tracking
Fitness plan
For dance studios
For gyms
For martial arts
For yoga/pilates studios
Group scheduling
Instructor management
Inventory management
Lead generation
Lead management
Marketing automation
Member accounts
Member communication
Member database
Member directory
Member portal
Membership management
Membership renewals
Member types
Mobile access
Mobile app
Mobile booking
Online booking
Online payments
Online registration
Payment processing
Point of sale (pos)
Push notifications
Real-Time reporting
Recurring/Subscription billing
Registration management
Reminders
Reporting/Analytics
Reporting & statistics
Secure login
Self check-in/check-out
Self service portal
SMS messaging
Social media integration
Staff management
Student management
Task scheduling
Team management
Template management
Third-Party integrations
Transaction history
Visitor management
Waiver management
Website integration
Website management

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Zen Planner pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Zen Planner Studio

99

Per month

Features included:

  • Member Management
  • SugarWOD Integration
  • Zen Planner Community
  • Zen Planner Help Center
  • Memberships & Billing
  • Reporting & Dashboards
  • Online Scheduling
  • Staff Mobile App
  • Member Mobile App
  • Member Self-Service
  • Attendance Tracking
  • Advanced Workout Tracking
  • Belt & Skill Tracking
  • Payroll
  • Payment Processing
  • Member Management Coaching

Zen Planner Essentials

198

Per month

Features included:

  • Lead Generating Website
  • Customizable Lead Forms
  • Appointment Scheduling
  • Pipeline Management
  • Blogs
  • 2-way Text & Email
  • Facebook Messenger
  • GMB Messaging
  • GMB Call Tracking
  • Missed Call Text Back
  • Reputation Management
  • Sales & Marketing Mobile App
  • Member Engagement Coaching

Zen Planner Ultimate

348

Per month

Features included:

  • CRM
  • Email Verification
  • Workflows
  • Lead Tracking
  • SMS & Email Templates
  • Email Marketing
  • Triggers
  • Trigger Links
  • Dashboard Reporting
  • Email Campaigns
  • Social Planner
  • Content AI
  • Conversation AI
  • Surveys
  • Advanced Reporting

User opinions about Zen Planner price and value

Value for money rating:

To see what individual users think of Zen Planner's price and value, check out the review snippets below.

“Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services.”
AS

Amber S.

Business Administrator

“Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.”
SM

Stephanie M.

C.O.O.

Zen Planner integrations (16)

Integrations rated by users

We looked at 268 user reviews to identify which products are mentioned as Zen Planner integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 4.0 (4)

Integration rating: 5.0 (2)

Pour la programmation

MA

Marie A.

Co propriétaire et head coach

Integration rating: 4.0 (1)

UpLaunch logo
UpLaunch

Integration rating: 5.0 (1)

Mindbody logo
Mindbody

Integration rating: 3.0 (1)

Zen Planner customer support

What do users say about Zen Planner customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zen Planner customer support.

A large number of users highlight Zen Planner's customer support as responsive, knowledgeable, and vital for onboarding and troubleshooting.

Frequently reported by users, support staff are patient, thorough, and offer multiple contact channels including live chat and phone.

Widespread user sentiment notes representatives go above and beyond, providing clear explanations and quick solutions to complex issues.

A small group of reviewers mention inconsistent support experiences, citing outdated online resources and occasional unhelpful interactions.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

Webinars
Live online
Videos
In person
Documentation

To see what individual users say about Zen Planner's customer support, check out the review snippets below.

“The UX is very easy to navigate and the customer service is very responsive and fast!”

SJ

Sean J.

Owner

“I was having surgeries and medical procedures, but needed to kinda get the ball rolling.”

JR

Justin R.

Owner

“I got two months of nothing free and terrible customer service.”

JR

Justin R.

Owner

Zen Planner FAQs

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