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Field Service Management Software with Image Capture (2025)
Last updated: March 2025
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Key Features of Field Service Management Software
Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
73 software options
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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
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Kordata is a customizable data collection solution that utilizes mobile apps and secured, cloud-based transmission to collect, analyze and report business data
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flowdit is a cutting-edge inspection software designed to redefine quality management, regulatory compliance, resource allocation, and maintenance inspection. It’s engineered to cater to the evolving needs of businesses, combining high-tech solutions with user-friendly interfaces, ideal for tech-savvy businesses focusing on operational efficiency.
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Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and map. Live support.
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JobNimbus is a contractor software platform that customizes to your business and grows with it. With full visibility of all your jobs and their stages, our platform makes it simple to control your workflow. You can manage your processes and keep every aspect of your business running!
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TrueContext is the leader in enterprise-grade mobile forms. Use our low-code form builder to create and deploy a custom field service app. Dispatch new tasks and trigger real-time notifications. Your field technicians can reliably collect the rich data you need - even when connectivity is down.
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WE ARE FIELD SERVICE. Simplify your Business with the #1 Rated Software for Service Pros. Complete management of jobs, leads, estimates & invoices. Manage your calendars, your jobs and all your contacts in one paperless place. Kickserv is trusted by thousands of service businesses for over 20 years.
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Fulcrum is a field-first SaaS platform that automates field data collection and inspections. It streamlines workflows, integrates with GIS, and uses AI-powered tools like FastFill to boost accuracy and efficiency. Trusted globally, Fulcrum helps teams work smarter and drive digital transformation.
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BigChange is the complete Field Service Management Platform, helping field service companies to plan, manage, schedule & track jobs in one simple to use, easy to integrate, cloud-based platform.
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SafetyCulture is a cloud-based inspection solution that allows users to conduct inspections, capture issues, and manage corrective actions across their organization. The platform's drag-and-drop template builder makes it easy to convert existing paper checklists or Excel spreadsheets into smart, customizable inspection forms. Users can add logic to these forms to streamline the inspection process by showing or hiding fields based on responses.
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