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Jobber logo
4.5
733

Quoting, scheduling, & invoicing for home service businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Jobber users   
avatar
+15
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Fiix logo
4.5
620

The easiest way to plan, track, and optimize maintenance.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Fiix users   
+15
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
The lack of intuitiveness in locating the correct screen on which to log data.
My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items.
This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.
The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips.
The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets.
The ease of use, very straight forward, and easy to navigate. Great software to start to build a maintenance department.
A very good product which I have and will recommend to any company looking at rolling out a planned maintenance system.
Customer service experience has been great - very helpful and knowledgeable with the product.
Overall, the users seem happy with the solution, use have growth during the years, the main factory at first then all the factory (4).
Love it has proved useful and saved money in labor hours.
The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment.
Fiix is a cloud-based CMMS software that is relatively easy to implement, where you get a good value for money.
The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations.
BlueFolder logo
4.7
65

Work Order and Field Service Management Made Easy

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.3
    Customer support
    4.7
Pros and Cons from BlueFolder users   
avatar
avatar
+15
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Many of which are completely missing from similar software.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
I really missed not having Blue Folder around.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
The smart lists are super nice and help organize all the jobs.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
The best feature they have is the customer notifications. That alone is worth the price.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
Customer service always responds very quickly and is very helpful.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
The software's simplicity allowed us to put our focus on growing the company.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Many of which are completely missing from similar software.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
I really missed not having Blue Folder around.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
The smart lists are super nice and help organize all the jobs.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
The best feature they have is the customer notifications. That alone is worth the price.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
Customer service always responds very quickly and is very helpful.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
The software's simplicity allowed us to put our focus on growing the company.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Many of which are completely missing from similar software.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
I really missed not having Blue Folder around.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
The smart lists are super nice and help organize all the jobs.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
The best feature they have is the customer notifications. That alone is worth the price.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
Customer service always responds very quickly and is very helpful.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
The software's simplicity allowed us to put our focus on growing the company.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
Kickserv logo
4.4
373

#1 Most User-Friendly Software to Run a Service Business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Kickserv users   
+15
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
Maintenance Connection logo
4.5
288

Multi-site, multi-industry CMMS/EAM software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Maintenance Connection users   
avatar
avatar
avatar
+15
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I have been very dissatisfied with it. They do not take into account actual uses of the program.
Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is.
The reporting capabilities are great, and the people are great. They're willing to assist with any question.
Uptime on equipment has improved, we are able to track the work and expense on our assets better to make more informed decisions on whether to upgrade or replace certain items.
CUstomer service is awesome, comprehensive reports, great for asset management, etc.
The software was very intuitive to use and was on the top of our list of new Maintenance software contenders, we liked the ease of use and the mobile availability of the software.
The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.
Good for managing PM and corrective work orders. Also good for managing and costing inventory.
For the most part this is a great software with a lot of functionality and traceability.
Choose them they're the best. Very flexible and integrates easily.
This is a good product and the company really stands behind it. I have used competitor software and it doesn't have the same capabilities that MC does.
Sweven logo
4.7
3

Sweven is the work management digital ecosystem for you!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Sweven users   
No pros & cons found
LLumin logo
4.5
41

Asset, material, and maintenance management system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from LLumin users   
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+15
Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support.
This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes.
Their training and customer support is great. Very responsive to requests and issues.
No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que.
Asset tracking is great. So easy to scan pictures to the asset.
We ran both old and new systems for about one month before we abandoned the old and moved forward with the new.
Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly.
A few bugs that can make work flow difficult, but resolved quickly. Offline user feature is expensive.
The perfect solution for the efficient maintenance of my company.
Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012.
The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy.
This is a great software that is easy to use and simple to set up.
Functionality and customer support is excellent.
Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making.
Time and money saved in parts tracking and recurring work.
The application is easy to use and is well integrated with the mobile application.
Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.
Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs.