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Health and wellness community centers

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Zen Planner - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Zen Planner overview

What is Zen Planner?

Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members!

Key benefits of using Zen Planner

  • Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.


  • Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.


  • Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.


  • Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.


  • Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.


  • Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.
  • Starting price

    99flat rate /
    per month

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    Pros & Cons

    Assistance

    Usability

    Design

    Stability

    Adaptation

    Transactions

    Zen Planner’s user interface

    Ease of use rating:

    Zen Planner pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(23)
    3-4(90)
    5(154)

    What do users say about Zen Planner?

    Users report Zen Planner streamlines gym and fitness management, offering robust scheduling, billing, and reporting tools that simplify daily operations. They appreciate its wide range of features, customizable options, and the ability to manage memberships and payments efficiently. Many find the software easy to use, with a responsive interface and helpful customer support available through chat and phone. They value the onboarding assistance and ongoing guidance for troubleshooting and learning new functions.

    Reviewers indicate that Zen Planner has a steep learning curve, with some features and reports being confusing or requiring multiple steps. They mention occasional bugs, mobile app limitations, and slow implementation of requested improvements. Some feel the reporting and payment systems could be more intuitive, and note that the mobile experience is less functional than the desktop version.

    Select to learn more


    Who uses Zen Planner?

    Based on 267 verified user reviews.

    Company size

    Small Businesses

    Midsize Businesses

    Enterprises

    Top industries

    Health, Wellness and Fitness
    Sports
    Recreational Facilities and Services
    Hospital & Health Care
    Others

    Use cases

    Membership Management
    Gym Management
    Fitness
    Martial Arts
    Personal Trainer

    Zen Planner's key features

    Most critical features, based on insights from Zen Planner users:

    Payment processing
    Membership management
    Member database
    Dues management
    Membership renewals
    Online registration

    All Zen Planner features

    Features rating:

    Student management
    Client management
    Class management
    Credit card processing
    Belt ranking classification
    For martial arts
    Attendance tracking
    Member directory
    Reporting & statistics
    Application management
    Inventory management
    Customizable templates
    Self check-in/check-out
    Billing & invoicing
    Class scheduling
    Customer database
    Attendance management
    Recurring/Subscription billing
    Mobile app
    Electronic payments
    Enrollments/Onboarding
    Fitness plan
    Point of sale (pos)
    Calendar management
    Online booking
    Event management
    Client profiles
    Member types
    Member communication
    Online payments
    Website management
    Mobile booking
    Mobile access
    Member portal
    Member accounts
    Marketing automation
    Customizable forms
    Website integration
    Waiver management
    Visitor management
    Transaction history
    Third-Party integrations
    Template management
    Team management
    Task scheduling
    Staff management
    Social media integration
    SMS messaging
    Self service portal
    Secure login
    Reporting/Analytics
    Reminders
    Registration management
    Real-Time reporting
    Push notifications
    Customizable branding
    Customer engagement
    Customer accounts
    CRM
    Contract/License management
    Community management
    Communication management
    Client portal
    Class registration
    Booking management
    Automated scheduling
    Appointment scheduling
    Appointment management
    Alerts/Notifications
    Activity tracking
    Activity dashboard
    Access controls/permissions
    Lead management
    Lead generation
    Instructor management
    Group scheduling
    For yoga/pilates studios
    For gyms
    For dance studios
    Fitness performance tracking
    Facility scheduling
    Event scheduling
    Event calendar
    Employee management
    Email templates
    Email marketing
    Email management
    Email campaign management
    Data import/export
    Customizable reports

    Zen Planner awards

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    Zen Planner pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Zen Planner Studio

    99

    Per month

    Features included:

    • Member Management
    • SugarWOD Integration
    • Zen Planner Community
    • Zen Planner Help Center
    • Memberships & Billing
    • Reporting & Dashboards
    • Online Scheduling
    • Staff Mobile App
    • Member Mobile App
    • Member Self-Service
    • Attendance Tracking
    • Advanced Workout Tracking
    • Belt & Skill Tracking
    • Payroll
    • Payment Processing
    • Member Management Coaching

    Zen Planner Essentials

    198

    Per month

    Features included:

    • Lead Generating Website
    • Customizable Lead Forms
    • Appointment Scheduling
    • Pipeline Management
    • Blogs
    • 2-way Text & Email
    • Facebook Messenger
    • GMB Messaging
    • GMB Call Tracking
    • Missed Call Text Back
    • Reputation Management
    • Sales & Marketing Mobile App
    • Member Engagement Coaching

    Zen Planner Ultimate

    348

    Per month

    Features included:

    • CRM
    • Email Verification
    • Workflows
    • Lead Tracking
    • SMS & Email Templates
    • Email Marketing
    • Triggers
    • Trigger Links
    • Dashboard Reporting
    • Email Campaigns
    • Social Planner
    • Content AI
    • Conversation AI
    • Surveys
    • Advanced Reporting

    User opinions about Zen Planner price and value

    Value for money rating:

    To see what individual users think of Zen Planner's price and value, check out the review snippets below.

    “Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success.”
    JS

    Jen S.

    Event Coordinator

    “Super easy integration and the customer service is outstanding. They are regularly updating and upgrading features and respond positively to feature requests and feedback.”
    MA

    Marlene A.

    Owner, Director

    Zen Planner integrations (17)

    Integrations rated by users

    We looked at 267 user reviews to identify which products are mentioned as Zen Planner integrations and how users feel about them.

    Mailchimp logo
    Mailchimp

    Integration rating: 4.0 (2)

    UpLaunch logo
    UpLaunch

    Integration rating: 5.0 (1)

    SugarWOD logo
    SugarWOD

    Integration rating: 5.0 (1)

    Zen Planner customer support

    What do users say about Zen Planner customer support?

    Customer support rating:

    We analyzed 94 verified user reviews to identify positive and negative aspects of Zen Planner customer support.

    Widespread user sentiment highlights Zen Planner's customer support as responsive, knowledgeable, and consistently helpful.

    A fair number of users appreciate the thorough onboarding assistance and step-by-step guidance provided by the support team.

    Multiple users value the variety of support channels, including live chat and phone, and praise the staff's patience and professionalism.

    A minority of users report occasional unhelpful or rushed responses, and note some support resources can be outdated or hard to access.

    Support options

    Email/help desk
    Phone support
    Knowledge base
    Chat
    Faqs/forum

    Training options

    Webinars
    Live online
    Videos
    In person
    Documentation

    To see what individual users say about Zen Planner's customer support, check out the review snippets below.

    “Every (and I mean EVERY) time I contact customer support, I am astounded at not only the response speed, but in the quality and thoroughness of the help I get.”

    DF

    Dennis F.

    Owner/Master Instructor

    “Customer service is always top notch. If representative can't answer your question, they'll research and provide a solution usually by the end of the day.”

    RS

    Robert S.

    Owner

    “I tried to contact support when the system was completely malfunctioning, and they were completely unhelpful and rushing to get me off the phone.”

    JT

    John T.

    Front Desk Associate

    Zen Planner FAQs

    Q. What type of pricing plans does Zen Planner offer?

    Zen Planner has the following pricing plans:
    Starting from: $99.00/month
    Pricing model: Subscription

    These products have better value for money


    Q. Who are the typical users of Zen Planner?

    Zen Planner has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Zen Planner support?

    Zen Planner supports the following languages:
    English


    Q. Does Zen Planner support mobile devices?

    Zen Planner supports the following devices:
    Android, iPad, iPhone


    Q. Does Zen Planner offer an API?

    No, Zen Planner does not have an API available.


    Q. What other apps does Zen Planner integrate with?

    Zen Planner integrates with the following applications:
    WhatsApp, ClassPass, Zapier, Google Drive, SugarWOD, PaySimple, Slack, Microsoft 365, Printful, Google Calendar, Mailchimp, Instagram, Facebook Business Suite, Perkville, YouTube, Shopify


    Q. What level of support does Zen Planner offer?

    Zen Planner offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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