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Chorus

Capture, transcribe & analyze sales team calls & meetings

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Is this product right for your business?

Find out with a

Chorus - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Chorus overview

What is Chorus?

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for more than 20,000 companies worldwide. Founded in 2015, Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice of the customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-100%. Chorus has offices in San Francisco, Tel Aviv, Boston, Toronto, and Salt Lake City.

Key benefits of using Chorus

Access a call library of best sales calls to shorten ramp times and assist with onboarding new team members. Coaching Networks can be created including collective learnings from the top B2B revenue teams and organization best practices.

Enable data-driven sales coaching by utilizing data from calls that have been recorded and analyzed. Training can be based around what trends are effective and what has been proven as uneffective.

Provide recordings to enable cross team collaboration and in-depth product and customer feedback. Managers can listen to recordings of individual team members in order to assess performance.

Integrate with third party CRM systems to enable automatic input of call details that are often missed by manual entry including call transcripts, exact timings, type of call, subject matter, and more.

View analytics to gain insight into metrics such as trends affecting win-rates across the entire organization or individual teams, average minutes per call, agent performance, and more. Reports can be shared with anyone within the organization.

Starting price

100 /
per month

Alternatives

with better value for money

Pros & Cons

Archiving

Accuracy

Chorus’s user interface

Ease of use rating:

4.5

(67)

Chorus pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(23)

5(42)

What do users say about Chorus?

Users say Chorus makes it easy to record, organize, and replay calls, helping them review conversations, coach teams, and improve customer interactions. They find the ability to access past calls, share recordings, and analyze segments useful for training and quality control, though some mention occasional issues with call posting delays and recording reliability.

Reviewers appreciate that Chorus is generally easy to use and quick to learn, but they note the interface can be confusing and navigation tricky at times. They report that transcription accuracy is inconsistent, with some words often transcribed incorrectly, which can affect note-taking and follow-up.

Select to learn more

Who uses Chorus?

Based on 67 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software

Marketing and Advertising

Internet

Information Technology and Services

Others

Use cases

Call Recording

Sales Coaching

Account Management

Call Monitoring

Sales Enablement

Chorus's key features

Most critical features, based on insights from Chorus users:

Call recording

4.4

(9)

Recording

4.4

(9)

On-Demand recording

4.8

(6)

Training management

4.5

(4)

CRM

5.0

(2)

Scheduled recording

4.8

(4)

All Chorus features

Features rating:

4.4

(67)

Search/Filter

4.7

(3)

Activity tracking

4.0

(1)

Sales reports

5.0

(3)

Performance management

4.0

(1)

Onboarding

4.8

(4)

Meeting management

4.0

(1)

Interaction tracking

4.5

(2)

File transfer

4.7

(3)

Event triggered actions

5.0

(2)

Commenting/Notes

(0)

Activity dashboard

4.3

(3)

Email management

5.0

(1)

Archiving & retention

4.7

(3)

Performance metrics

(0)

Auto-Dialer

(0)

Opportunity management

(0)

Call monitoring

4.0

(1)

Call reporting

(0)

Learning paths/tracks

4.0

(1)

Call tagging

4.5

(2)

Forecasting

(0)

Call tracking

(0)

Feedback management

3.0

(1)

Categorization/Grouping

(0)

Dashboard

(0)

Conversation intelligence

(0)

Collaboration tools

(0)

Chorus alternatives

Chorus

4.5

(67)

Starting from

100

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.5

Fathom

5.0

(806)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

5.0

Features

4.9

Value for Money

4.9

Customer Support

5.0

Salesforce Sales Cloud

4.4

(18.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.4

Value for Money

4.1

Customer Support

4.1

Salesforce Service Cloud

4.5

(810)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.4

Value for Money

4.2

Customer Support

4.3

Chorus pricing

Value for money rating:

4.5

(67)

Starting from

100

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Chorus price and value

Value for money rating:

4.5

(67)

To see what individual users think of Chorus's price and value, check out the review snippets below.

“Chorus is great for new hire training. We put together a playlist of call snippets and are able to highlight best practices and learning experiences.”

Verified reviewer

Anonymity request

“It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.”

Colby S.

Mid Market Account Executive, AdRoll

Chorus integrations (30)

Integrations rated by users

We looked at 67 user reviews to identify which products are mentioned as Chorus integrations and how users feel about them.

Salesforce Sales Cloud

Integration rating: 4.5 (2)

“All our customer information is on our Salesforce instance, it's important for us to have access to call analytics without leaving Salesforce.”

Santiago C.

Operations Analyst

Zoom Workplace

Integration rating: 4.5 (2)

“We mainly use Zoom for onboarding calls so it's important for us to push these into Chorus for call analysis.”

Santiago C.

Operations Analyst

Aircall

Integration rating: 4.0 (1)

“We mainly use Aircall for Sales calls so it's important for us to push these into Chorus for call analysis.”

Santiago C.

Operations Analyst

Google Workspace

Integration rating: 5.0 (1)

Chorus support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Knowledge Base

Email/Help Desk

Chat

Training options

Documentation

Live Online

Webinars

Videos

Chorus FAQs

Q. What type of pricing plans does Chorus offer?

Chorus has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Chorus?

Chorus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Chorus support?

Chorus supports the following languages:
English

Q. Does Chorus support mobile devices?

Chorus supports the following devices:
Android, iPhone

Q. Does Chorus offer an API?

No, Chorus does not have an API available.

Q. What other apps does Chorus integrate with?

Chorus integrates with the following applications:
ClearSlide, Microsoft Outlook, Webex Suite, Five9, Google Workspace, Outreach, Zoom Workplace, Salesforce Sales Cloud, Slack, GoTo Meeting

Q. What level of support does Chorus offer?

Chorus offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, Chat

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