Chorus Pricing Plan & Cost Guide

Chorus

Capture, transcribe & analyze sales team calls & meetings

4.67/5 (51 reviews)

Chorus Pricing

Pricing model: Subscription

Free Trial: Available

Contact Chorus for pricing information.

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Chorus Pricing Reviews

Pros

  • Chorus is great for new hire training. We put together a playlist of call snippets and are able to highlight best practices and learning experiences.Verified ReviewerRead the full review
  • It is easy to use and they give very valuable insights and analytics into your calls to help you self evalutate and improve.Colby S.Read the full review
  • Chorus is a great platform for scaling your sales team and overall success in your sales org.Verified ReviewerRead the full review

Cons

  • I dislike that there a two different buttons to share and add a clip to a playlist.Andrew L.Read the full review
  • Sometimes prospects can get scared if they think the conversation is being recorded.Jose P.Read the full review
  • Interface is kind of cumbersome and confusing at times.Dan W.Read the full review
98%
recommended this to a friend or a colleague

4 reviewers had the following to say about Chorus's pricing:

Ike W.

Super insightful!

Used daily for less than 6 months
Reviewed 2018-09-20
Review Source: Capterra

more efficient calling

Pros
All the insights into my performance in calls

Cons
The product is a little expensive, and particularly prohibitive for small companies

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Anonymous

Great for more than Sales

Used weekly for less than 6 months
Reviewed 2020-10-09
Review Source: Capterra

It has been good. There was great training provided and the analytics are really cool and help you work on your speaking style when you're on the phone. I highly recommend this!

Pros
The ability to get transcripts and flag keywords have changed how we do business as a Product organization. It enables us to get the pulse on calls with our customers and prospects around features and requests without us needing to be in every call.

Cons
I don't think there are any cons per se. It did take time for our customers to get warm to the idea of always being recorded, but most now see the value of using this service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jacco d.

Chorus tracks and transcribes our meetings

Used daily for 1-2 years
Reviewed 2018-12-05
Review Source: Capterra

Chorus is an extra ear and eye on every meeting we have with prospects and clients, something that pays for itself as you scale and ramp up the volume of meetings.

Pros
Chorus extends the reach and influence of our managers by tracking all demo meetings and identifying opportunities to follow up on to improve our demos. It also allows us to go back to older meetings, share them with team members and transcribe them for the sales team and their clients.

Cons
At times the software was slower or the interface was not optimal, but the team is constantly taking feedback and incorporating this in the product to deliver not only what was promised but further building out the tool to add new value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andrew L.

Excellent tool - Customer Success Manager

Used daily for 6-12 months
Reviewed 2018-09-04
Review Source: Capterra

I often use Chorus to transfer customer feedback to our product managers. This gives the PMs the ability to hear the feedback directly from the customer, which is definitely something they value. It also eliminates a lot of back and forth internally.

Pros
I'm a big fan of Chorus because it gives me the ability to go back and review my calls. This allows me to collect follow-ups and critique my style. Also, I enjoy listening to my team's calls to iterate on my style and pick up different techniques on engaging with customers., I've enjoyed building out playlists so new members from my team can listen and learn more from a library of customer calls sorted based on topic. The new UI is great too. I feel it is much easier to use than the previous one. I'm excited to work with Chorus in the future because I feel the team is extremely customer-centric. They've been extremely responsive and helpful during the whole process (onboarding and checking in). They've also been receptive to some feedback and connected us with a PM to further discuss.

Cons
I dislike that there a two different buttons to share and add a clip to a playlist. I think this could be combined in the screen that allows you to fine tune the clip.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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