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Top Rated Contact Management Software with Contact Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Contact management organizes and stores contact information, tracks interactions, sets reminders, categorizes contacts, and integrates with email and calendar systems. It enhances communication, improves customer relationships, and streamlines marketing and sales efforts. Our reviewers in contact management software rated this feature as highly important.

10 Best Contact Management Software with Contact Management

Product
User rating
Starting price
Act! logo
3.9
(854)
30
per user/per month
Pipedrive logo
4.5
(3K)
19
per user/per month
Dynamics 365 logo
4.4
(5.8K)
50
per user/per month
Salesforce Sales Cloud logo
4.4
(18.7K)
25
per user/per month
HubSpot CRM logo
4.5
(4.4K)
20
per user/per month
eWay-CRM logo
4.5
(819)
20
per user/per month
EngageBay CRM logo
4.7
(907)
14.99
per user/per month
Zoho CRM logo
4.3
(6.9K)
14
per user/per month
Nimble logo
4.4
(1.8K)
29.90
per user/per month
monday CRM logo
4.7
(453)
12
per user/per month

See other top Contact Management products with contact management

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Contact Management software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for contact management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Act! logo
Reviews Sentiment
 
 
 
1-2(140)
3-4(349)
5(365)
Key Features
Contact Database4.6
CRM4.7

User insights about the contact management feature

Reviewers appreciate Act!'s contact management for its ease of use and comprehensive tracking capabilities. They find it helpful for scheduling tasks, tracking interactions, and accessing client data. Users value the customization options and the ability to manage a large number of contacts efficiently. The integration with BT Unifier is also noted as beneficial.

See related user reviews

“I have over 4000 contacts in my database, so it is easy when you can look in that day and see who and what you are supposed to follow up on. I can also schedule a new activity to get with a new contact or an existing contact.”
TR

Tonya R.

President

“Contact management allows our team to schedule tasks at appropriate times for better contact with prospects.”
TR

Tracy R.

Program manager

Starting price
30per user /
per month
Pros and Cons based on 854 verified reviews

Extensive customization options

Robust contact management

Comprehensive CRM features

Efficient group organization

Effective client management

Frequent performance issues

Persistent technical issues

Unreliable syncing capabilities

Inconsistent software versions

Problematic software upgrades

See pros and cons details
Pipedrive logo
Reviews Sentiment
 
 
 
1-2(61)
3-4(1,026)
5(1,955)
Key Features
Contact Database4.4
CRM4.6

User insights about the contact management feature

Reviewers appreciate Pipedrive's contact management for its ease of use and integration with other software. They highlight the intuitive interface, smart search, and mobile app. Users find it efficient for organizing contacts, tracking interactions, and managing leads. However, some mention difficulties with configuration and duplicate contacts.
Verified reviewer profile picture

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“Pipedrive Contact Management is a lifesaver. Its customization, smart search, and mobile app keep my contacts organized and accessible, making networking effortless. A must-have tool for business connections.”
Verified reviewer profile picture

Muhammad A.

Software house

“Pipeline is great for managing contacts. I love that it integrates with so much other software making it super easy to send new contacts to pipeline from multiple sources.”
KC

Kristen C.

Co-founder

Starting price
19per user /
per month
Pros and Cons based on 3,042 verified reviews
Verified reviewer profile picture

Efficient sales pipeline management

Intuitive and customizable interface

Customizable sales stages

Effective sales team management

Enhanced team collaboration

Limited reporting capabilities

Inefficient search and filter functions

Subpar contact management

Inconsistent user experience

Limited automation features

See pros and cons details
Dynamics 365 logo
Reviews Sentiment
 
 
 
1-2(127)
3-4(2,644)
5(3,038)
Key Features
Contact Database4.5
CRM4.4

User insights about the contact management feature

Reviewers value Dynamics 365's contact management for its integration with Microsoft tools, ease of use, and robust security. They appreciate the ability to track interactions, manage relationships, and automate tasks. Users find it efficient for organizing contacts and improving customer relationships, although some mention challenges with long contact sheets and importing contacts.
Verified reviewer profile picture

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“Why Contact Management in Dynamics 365 is so important is that we can track customer information such as contact information, company details, needs, interests and preferences. Teams can access and update this information easily”
ME

Mouhssine E.

Reviews section

“Dynamics 365's contact management excels with seamless Microsoft integration, centralized data, advanced analytics, task automation, and robust security, enhancing customer relationships and operational efficiency.”
Verified reviewer profile picture

Jieun K.

Administration Assistant

Starting price
50per user /
per month
Pros and Cons based on 5,809 verified reviews
Verified reviewer profile picture

Comprehensive sales management

Effective customer relationship management

Enhanced team collaboration

Efficient task management

Seamless Microsoft integration

Slow performance speed

Disruptive software updates

Steep learning curve

High costs and complexity

See pros and cons details
Salesforce Sales Cloud logo
Reviews Sentiment
 
 
 
1-2(430)
3-4(7,985)
5(10,350)
Key Features
Contact Database4.6
CRM4.6

User insights about the contact management feature

Reviewers value Salesforce Sales Cloud's contact management for its comprehensive and customizable features. They appreciate the ability to track interactions, manage relationships, and integrate with other tools. Users find it easy to organize contacts, although some mention challenges with duplicate contacts and the need for proper configuration.
Verified reviewer profile picture

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“I really appreciate the Sales funnel Sales force provides. The contact management feature easily allows me to assign my teams different leads based on website impressions and customer activity. Great for customer retention. ”
CP

Christopher P.

Director of Sales

“Contact management is critical for most users - and Salesforce is an excellent platform to allow for interfacing directly and internally with clients and co-workers. The unique features and ability to interface with things like Gmail and other tools makes it an excellent choice. ”
Verified reviewer profile picture

Alisha P.

Program Specialist

Starting price
25per user /
per month
Pros and Cons based on 18,765 verified reviews
Verified reviewer profile picture

Comprehensive tracking capabilities

Effective client management

Robust CRM functionalities

Advanced sales management tools

Enhanced organizational capabilities

Slow performance speed

Complex setup and configuration

Steep learning curve

Challenging user experience

Not ideal for small businesses

See pros and cons details
HubSpot CRM logo
Reviews Sentiment
 
 
 
1-2(85)
3-4(1,629)
5(2,737)
Key Features
Contact Database4.5
CRM4.6

User insights about the contact management feature

Reviewers praise HubSpot CRM's contact management for its user-friendly interface and robust functionality. They highlight the ease of updating, organizing, and segmenting contacts. Users appreciate the integration with email workflows, the ability to track interactions, and the customizable views. However, some mention issues with clutter and duplicate contacts.
Verified reviewer profile picture

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“Helps us easily see when a customer was contacted, and what notes and files were saved on their profile. Allows me to easily pick up the conversation from where we left off even weeks or months ago.”
MW

Matthew W.

Web Designer

“Contact management with HubSpot allows us to increase the productivity of our sales team and strengthen the relationship with customers so that they repurchase, promote and refer other customers based on their experience with us.”
Verified reviewer profile picture

Marianela F.

Water Treatment Consultant

Starting price
20per user /
per month
Pros and Cons based on 4,451 verified reviews
Verified reviewer profile picture

Efficient lead tracking

Centralized client information

Comprehensive email tracking

Integrated sales and marketing

Versatile CRM functionalities

Frequent technical issues

High costs for advanced features

Limited reporting capabilities

Inadequate user account management

See pros and cons details
eWay-CRM logo
Reviews Sentiment
 
 
 
1-2(14)
3-4(344)
5(461)
Key Features
Contact Database4.6
CRM4.6

User insights about the contact management feature

Users find eWay-CRM's contact management useful for keeping all contact information in one centralized database. They appreciate the integration with Outlook, customization options, and the ability to track interactions. However, some mention challenges with synchronization and managing duplicates.
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“ability to customize contact management to our requirement, the only down side is there is no ability to merge duplicate contacts. i think this is where eway can improve in future”
sh

s h.

I.T Infrastructure Manager

“It saves all contact info in single centralised database which makes it easy to access.”
Verified reviewer profile picture

Kuldeep G.

Sales and marketing

Starting price
20per user /
per month
Pros and Cons based on 819 verified reviews
Verified reviewer profile picture

Responsive customer support

Efficient sales tracking

Reliable technical support

Slow loading times

Frequent bug issues

See pros and cons details
EngageBay CRM logo
Reviews Sentiment
 
 
 
1-2(7)
3-4(268)
5(632)
Key Features
Contact Database4.7
CRM4.6

User insights about the contact management feature

Reviewers indicate that EngageBay CRM's contact management is easy to use and highly customizable. They appreciate the 360-degree contact view, ease of manual changes, and automated processes. Users find it valuable for managing large data sets, tracking interactions, and creating follow-ups. They also highlight the integration with plugins and the ability to manage tags for customized campaigns.

See related user reviews

“It's the core of any CRM. Being highly customizable and the ability to manage tag is critical to customizing campaigns and understanding aspects of the contact.”
SP

Sanjay P.

Chief of Marketing & Product Strategy

“Contact management gives us the ability to create follow ups and stay in touch with leads who open and respond to our email campaigns”
AK

Amir K.

Owner

Starting price
14.99per user /
per month
Pros and Cons based on 907 verified reviews

Ideal for small businesses

Integrated marketing and sales

Effective lead generation

Limited reporting capabilities

Email management limitations

See pros and cons details
Zoho CRM logo
Reviews Sentiment
 
 
 
1-2(252)
3-4(3,152)
5(3,560)
Key Features
Contact Database4.4
CRM4.6

User insights about the contact management feature

Reviewers highlight Zoho CRM's contact management for its detailed and customizable features. They appreciate the integration with other tools, ease of use, and the ability to manage large data sets. Users find it valuable for organizing contacts, tracking interactions, and automating tasks. Some mention issues with duplicate contacts and integration challenges.
Verified reviewer profile picture

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“High depth and customization for contact management...including contact creation and handling history and relevant file uploads (invoices, service records, receipts, email campaigns and much more)”
Verified reviewer profile picture

Haresh K.

Partner

“Contact management in Zoho CRM is vital for building and maintaining strong customer relationships. It streamlines communication, ensures data accuracy, and provides the insights needed to make informed business decisions, ultimately leading to improved customer satisfaction and business growth.”
EH

Eran H.

Senior Account Manager

Starting price
14per user /
per month
Pros and Cons based on 6,964 verified reviews
Verified reviewer profile picture

Comprehensive sales management

Efficient client management

Effective customer tracking

Robust lead management

Scalable for various business sizes

Frequent user issues

Inadequate customer support

Outdated user interface design

Need for performance improvements

Complicated navigation

See pros and cons details
Nimble logo
Reviews Sentiment
 
 
 
1-2(43)
3-4(834)
5(990)
Key Features
Contact Database4.6
CRM --

User insights about the contact management feature

Users find Nimble's contact management intuitive and efficient. They appreciate the ability to combine contacts from various sources, including social media and email, into one organized system. Reviewers highlight the ease of adding and modifying information, as well as the segmentation capabilities for targeted actions.

See related user reviews

“This feature helps you combine all your contacts, social media connections, inboxes, and calendar appointments that will stay organized and ease access and manage your things. With this feature, you can segment your contacts into lists to take different actions like sending group emails.”
MS

Mahipal S.

Software Engineer

“Adding info & modifying is a breeze. It is easy to make it work the way I want to work.”
JC

JIm C.

Owner

Starting price
29.90per user /
per month
Pros and Cons based on 1,867 verified reviews

Efficient prospecting tools

Comprehensive customer tracking

Robust social media integration

Streamlined team organization

Effective client management

Frequent technical issues

Limited reporting features

Confusing and high pricing

Underdeveloped mobile app

Inefficient email management

See pros and cons details
monday CRM logo
Reviews Sentiment
 
 
 
1-2(5)
3-4(117)
5(331)
Key Features
Contact Database4.6
CRM4.8

User insights about the contact management feature

Reviewers appreciate monday CRM's contact management for its simplicity and ease of use. They highlight the ability to track interactions, manage follow-ups, and integrate with other CRM systems. Users find it helpful for organizing contacts and maintaining a historical view of client interactions.

See related user reviews

“This feature allows me to manage my clients with ease. it helps me manage how often I contact my clients and reminds me when it is time for a follow-up. ”
VT

Venita T.

Founder, CEO

“The ability for Monday.com to track and sort all of my emails into one place where I can look back at communication to and from is super helpful!”
DS

Daniel S.

Publishing Manager

Starting price
12per user /
per month
Pros and Cons based on 453 verified reviews

Engaging visual interface

Extensive customization options

High costs for advanced features

See pros and cons details

Other Top Rated Contact Management Software with Contact Management in 2026

Salesforce Sales Cloud logo
Category Leaders

Cloud-based CRM and sales automation software

Salesforce Sales Cloud gives you a 360° view of your contacts, pulling in social activity, campaign and communication history, key contacts & deals, and more.

Read more about Salesforce Sales Cloud

Users also considered
ClickUp logo

Productivity platform for marketing agencies

ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
HubSpot CRM logo

CRM and lead management solution

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Read more about HubSpot CRM

Users also considered
Zoho CRM logo
Category Leaders

Customer relationship management solution

Use Zoho CRM to manage all your contact, lead and account data from a single platform. Record contact details, emails, meeting notes, to-do's, documents & more.

Read more about Zoho CRM

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

Manage and organize all your deals, leads & contacts through a single, visual sales pipeline. Use the email integration to attach emails to contacts and deals.

Read more about Pipedrive

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
ActiveCampaign logo

AI-first marketing platform

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Wrike logo

AI powered workflow management platform

Wrike is an award-winning software solution used for contact management. Trusted by more than two million users, Wrike's features include customizable folders, automated reports, Gantt charts, and 400+ app integrations. Monitor team performance and track sales leads with one CRM software solution.

Read more about Wrike

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
Nimble logo
Category Leaders

Contact management & social relationship solution

Nimble is a social CRM that combines social media monitoring with relationship management to help you smartly engage with your contacts.

Read more about Nimble

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Less Annoying CRM logo
Category Leaders

For small businesses outgrowing spreadsheets.

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Read more about Less Annoying CRM

Users also considered
Bigin by Zoho CRM logo
Category Leaders

Pipeline-centric CRM system for small businesses

Bigin is an affordable, user-friendly CRM built for small businesses and startups. It has everything you need to manage contacts efficiently and take your business to the next level! Store and access all your customers' contact details, communicate with them via multiple channels, and more.

Read more about Bigin by Zoho CRM

Users also considered
HoneyBook logo

Client management for freelancers & SMBs

Everything you need to manage contacts, clients, proposals, contracts, payments, and more.

Get started with a 7 day free trial today.

Read more about HoneyBook

Users also considered
Google Contacts logo
Category Leaders

Online address book

Google Contacts is an online address book, integrated with Gmail, Calendar, Drive, and other Google products. It can sync your contacts to all your devices. It is a way to store and organize contact information about the people you communicate with.

Read more about Google Contacts

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
eWay-CRM logo

Customer relationship management solution

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

Read more about eWay-CRM

Users also considered
Odoo logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Read more about Odoo

Users also considered
monday CRM logo

Customer relationship management solution

monday CRM is the best contact management software to manage and track all of your contacts’ info. Connect your Gmail/Outlook to send/receive emails and keep track of client communication in one place. Get an overview of everything related to a contact in a snapshot so you never miss a beat.

Read more about monday CRM

Users also considered
Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

Read more about Apptivo

Users also considered
Freshsales logo

Sales management solution

Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

Read more about Freshsales

Users also considered
Keap logo

An all-in-one CRM, sales and marketing automation solution

Organizes your sales, marketing, and customer info in one place.

Read more about Keap

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 100% FREE contact management and CRM software with 12 million clients worldwide. Cloud, mobile and open source versions available

Read more about Bitrix24

Users also considered
Copper logo

The CRM designed for Google Workspace

Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!

Read more about Copper

Users also considered

Key features for Contact Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Contact Database: Reviewers highlight the ability to centralize, organize, and categorize contacts, making it easy to track interactions, segment data, and customize fields for detailed record-keeping. 95% of reviewers rated this feature as important or highly important.
  • CRM: Users emphasize the importance of centralizing customer data, managing interactions, automating tasks, and generating insights for improved customer relationships and business growth. 94% of reviewers rated this feature as important or highly important.
  • Search/Filter: Reviewers appreciate the advanced search and filter capabilities that allow for precise and customizable queries, making it easy to find relevant contacts and information quickly. 90% of reviewers rated this feature as important or highly important.
  • Lead Management: Users value the ability to track, qualify, and nurture leads, prioritize tasks, and gather insights for improved conversion rates and strategic decision-making. 89% of reviewers rated this feature as important or highly important.
  • Sales Pipeline Management: Reviewers highlight customizable stages, visual tracking, and automation features that help manage deals throughout the sales process, enhancing organization and forecasting. 88% of reviewers rated this feature as important or highly important.
  • Data Import/Export: Users find the import/export functionality essential for transferring, backing up, and managing data efficiently, ensuring smooth integration with other systems and maintaining data integrity. 88% of reviewers rated this feature as important or highly important.