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Inside Sales Software with Call Routing (2026)

Last updated: April 2026

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Inside Sales Software Key Features

    Based on 1255 user opinions, we identified 6 features that are important for any product in Inside Sales Software

  • Lead Management

    Store information about leads or contacts and track, manage and nurture them throughout the sales process

    Average user rating

    4.5

  • CRM

    Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

    Average user rating

    4.4

  • Contact Management

    Manage, organize, and store contact information

    Average user rating

    4.5

  • Lead Capture

    Automatically identify and save contact information of potential customers

    Average user rating

    4.4

  • Call Recording

    Record the audio of phone conversations for quality assurance purposes

    Average user rating

    4.5

  • Sales Pipeline Management

    Pipeline view and tracking lead status

    Average user rating

    4.5
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40 software options

EngageBay CRM logo
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Cloud-based contact center solution to streamline operations

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DialedIn connect inside sales reps to leads with outreach tools, predictive dialing, automated lead distribution, and CRM integration.

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Bitrix24 logo

All in one business management workspace

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With over 12 million sales teams, Bitrix24 is #1 FREE inside sales platform in the world.

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Clari Copilot logo

Conversation intelligence tool for growing sales teams

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Wingman gives you visibility into your inside sales conversations. It uses the power of AI to analyze calls, identify winning sales behaviours, and get powerful insights to help you pitch better. All of this with zero setup!

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Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

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Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

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Front logo

AI-enabled customer service platform for collaboration

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Front is an all-in-one platform that gives your inside sales team the tools to foster stronger relationships and close deals faster. Front streamlines customer communication with automated workflows and real-time collaboration behind the scenes.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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Power your outbound with PhoneBurner and take inside sales efforts to the next level. Reach 60-80 contacts per hour. No awkward pauses. Automate workflows. Drop voicemails and send emails in one click. 3 to 4 times more live conversations in less time. No special equipment needed. Truly free trial.

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Vanillasoft logo
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Lead optimization platform for fast-response sales teams.

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VanillaSoft is a lead optimization system for fast-response sales teams. It prioritizes warm leads, streamlines agent workflows, and ensures calls, emails, and texts get through—avoiding spam filters and blocked calls. Sales teams stay efficient, effective, and connected, closing more deals.

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CallTools logo

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

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Close logo

The conversation-first CRM for small, scaling sales teams

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Close is a conversation-first CRM designed for founders and small, scaling sales teams to manage every conversation in one place — with built-in calling, email, and SMS built natively inside the platform.

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Novocall logo

Call tracking software for sales & marketing teams

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Novocall is a call tracking software that helps businesses manage multi-channel customer communications on a centralized platform. Team members can embed widgets and custom forms into websites, allowing them to automatically schedule and trigger callbacks with customers.

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Squaretalk logo
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All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

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Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

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Readymode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.

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Ricochet360 logo

Customer relationship management and auto dialer solution

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Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall’s Conversation Intelligence gives sales teams clear insights to refine pitches, improve coaching, and close more deals.

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LeadSquared logo

Marketing automation and sales execution platform

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LeadSquared is a complete CRM & marketing automation software to help businesses capture, nurture, manage & track their leads in one place. The cloud-based solution is designed for enterprises & SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics & more.

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Call Logic logo

Auto-dialing solution for businesses of all sizes

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Call Logic is a TCPA-compliant dialer software that helps businesses streamline operations related to call campaigning, recording, routing, and more. The smart caller ID module lets businesses utilize direct inward dialing (DID) numbers to establish local presence with customers.

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Ameyo logo

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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CallPage logo

Website button & pop-up widget for automated call backs

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CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

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SalesExec logo

SalesExec for Call Centers and Sales Teams

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Route web leads, inbound phone calls, and improve your sales teams ability to reach and convert more of their leads to paying customers.

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55PBX logo

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Aloware logo

so much more than just a sales dialer

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Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

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CallFire logo

Telephony and call center app

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CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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