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Hivebrite

All-in-one community management and engagement platform

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Hivebrite Reviews

Reviews summary

Pros

Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend.

Michael P.

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The possibility to integrate external content is amazing as this allow me to bring huge value to my community.

Anonymous Reviewer

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It has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter.

Predrag C.

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Cons

Technical support is the worst of all compared to competitors. The price, while not the highest, is among the highest.

Bruno C.

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There is a bit of a learning curve to Hivebrite and sometimes people are hesitant to add "one more thing" to their arsenal.

Kirsten B.

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Admin backend can sometimes be a little confusing to use - however the HIvebrite Customer Service is second to none in my experience.

James B.

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Overall rating

4.5

(44)

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44 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best modulable alumni platfotm

Reviewed 2 years ago

We were looking for a database, alumni platform and a workspace (groupe with feed, media center, event for meeting and deadline..) and billingual.

Pros

A lot of personalization (a lot of possibility) Easy to learn and use Best customer service you can have Easy to admin Always update et good communication If you have idea (new feature) you can submit them on the blog, people vote and the most voted are choosed for devloppement French and english customer service Billingual platform Back-Office CRM

Cons

The mobile application need some optimisation The Media center is great but is not optimal as well Except that, I think it is the best software on the market (I looked for more than 25 alumni platform before making my top 3 than my final selection)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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YourMembership to Hivebrite migration

Reviewed a year ago

We needed to expand our community building effort beyond a single country, while ensuring that each entity may define different membership rates and collect fees in a separate account. The Groups and multiple Payment accounts capabilities provided by Hivebrite matched our requirements.

Pros

it has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter. It is easy to use and easy to integrate.

Cons

The page builder functionality requires further refinement and enhancements, in addition to further enhancements across the reporting and analytics related to payments, email and web.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool for Community Management

Reviewed a month ago

It has been fascinating to see Hivebrite grow over the years from a start-up to a hugely professional software provider with an extremely professional and fast helpdesk, great relationship manager and fantastic updates on some of the key features.

Pros

The Live Feed, Events, and Directory are great features for a community. Particularly welcome are that the users are able to create their own events, post on the live-feed and update their profile as they wish. The customization is easy and allows to integrate into the existing CDI.

Cons

The media center is even after 4 years not what I hoped it would do. It is difficult to share files for the users and in general just unclear to use. I am very much looking forward to the new mentoring module that is currently being implemented!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Veel functionaliteiten met limieten

Reviewed 4 months ago

Wij gebruiken Hivebrite als tool om onze alumnicommunity te beheren en uit te bouwen. Op deze manier bieden we onze alumni een plek waar alle relevante info voor hen verzameld wordt en ze elkaar kunnen ontmoeten. Bovendien kunnen we intern in één systeem werken om onze alumnigegevens te beheren. Hivebrite staat open voor suggesties en de customer service en accountmanager doen altijd hun best om je vragen te beantwoorden of oplossingen te zoeken. Tot nu toe een aangename en vlotte samenwerking.

Pros

Hivebrite is een kant- en klare tool die je op zich gemakkelijk in gebruik kan nemen en kan instellen naargelang de behoeften van de organisatie. Het is een mooie en professioneel ogend product, wat van belang is om eindgebruikers aan te spreken. Er is een ruim aanbod aan functionaliteiten, die je volgens je eigen noden kan in- of uitschakelen. Op vlak van functionaliteiten en lay-out kan je dus vlot...

Cons

Hoewel je veel kan customizen gaat het nog altijd om een kant- en klaar product. De mogelijkheden en functionaliteiten zijn begrensd omdat je altijd binnen dit kader blijft werken. Zo werkt de betaaltool uitsluitend met creditcard en niet met lokale betaalopties. Daarnaast is het niet altijd evident om de Hivebrite software te laten corresponderen met andere tools of software. Daar is bijkomend programmeerwerk voor nodig. Ook om gegevens te exporteren zijn de mogelijkheden gelimiteerd.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Plateforme évolutive

Reviewed a year ago

Une seule plateforme pour développer le réseau des diplômés de HELMo... C'est juste génial! D'autant que l'on peut proposer aux utilisateurs de rejoindre des groupes d'utilisateurs distincts, selon leurs centres d'intérêts.

Pros

La plateforme évolue chaque jour car des développeurs y travaillent jour après jour. Du coup, vous bénéficiez des avancées et c'est un énorme plus. Elle est facile d'utilisation et intuitive. Elle propose plusieurs fonctionnalités intéressantes pour les utilisateurs. EN tant qu'admin, j'apprécie en particulier le logiciel pour envoyer des campagnes d'e-mail ainsi que le module Evenement qui permet le paiement en ligne. L'annuaire séduit aussi les utilisateurs. LA relation avec Hiverbite est super. Le personnel est super réactif .

Cons

1. La fonctionnalité Opportunité professionnelle est bien mais pas assez personnalisable au niveau des secteurs d'activité pour faciliter la recherche d'emploi des utilisateurs. Comme l'évolution de la plateforme dépend des "gros" clients, on doit parfois être patient pour qu'une amélioration souhaitée soit mise en place. 2. Le support HIvebrite (mode d'emploi, webinar, ...) est en anglais uniquement. Dommage (heureusement l'équipe support répond en français et est hyper efficace et sympathique).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An all-in-one platform to manage your alumni community

Reviewed 6 months ago

Fast and efficient customer support, dynamic team, very useful release radar webinars.

Pros

When we chose the Hivebrite software, we compared it to other competitors on the French market. Almost two years after starting using it to manage our alumni community, we are very satisfied with our choice : this software as a system was hands on, easily customizable and useful in terms of features (mapped alumni directory, clusters, timeline, events, jobboard, statistics, etc.).

Cons

Developing and launching new features (if requested by client) is not sistematically possible. The email builder would require some upgrades.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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just a hones reveiw

Reviewed 2 years ago

great onboarding process and support while onboarding. also very fast answers on tickets!!! clear communication what is possible and what is not, always helping to find a solution for our problems or challenges.

Pros

A logically and well organised backend, easy imports, easy exports, clear overview, an easy to customise frontend. modern templates. very easy to use, almost dummy prove easy.

Cons

there are some limitations, when it comes down to ticket options for events, media management in groups and events is not very sexy, there is no "past events" section, can't attach pictures directly to a past event, it has to be via link from the media page. use of tables in customised websites is bad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Comprehensive Community Building Platform

Reviewed 5 months ago

Hivebrite has allowed us to double down on our community-centric approach to building a business and deliver a data backed approach to growing and maintaining a membership base of engaged and informed users. It has become a one-stop shop for all our member needs and the support and genuine interest from the Hivebrite team in how we deliver our implementation has allowed us to go beyond our initial goals for the platform and start to implement new initiatives and ideas with Hivebrite at its core.

Pros

Hivebrite offers a huge amount of functionality to build and grow an online community. When searching for a software that could do it all Hivebrite came top of our list in terms of the sheer number of tools provided to help grow a community platform. The features, functionality and backend options allow you to really dial in the system to meet your needs - with core functionality that covers pretty...

Cons

The app is a bit disappointing and doesn't do the web based product justice. UX improvements and gamification features on the front end would help users to explore and utilise the platform more regularly. Admin backend can sometimes be a little confusing to use - however the HIvebrite Customer Service is second to none in my experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flexible and powerful community management platform

Reviewed 3 months ago
Pros

The Hivebrite platform is a powerful solution for our large and diverse community (currently 20,000+ users). Its core features (feed, directory) enable extensive engagement and collaboration among our members, while the additional functionality (esp. groups, events and campaigns) have enabled us to sustain meaningful sub-communities. The Hivebrite team provide strong technical support as well as thought leadership in the field of community management. It has been a pleasure to work with the team to enhance the platform's capabilities.

Cons

As our community increases in size, we need the platform to do more work to enable users to discover relevant and meaningful content and connections. This is an area Hivebrite are actively working on, and we are already seeing some promising new and evolving features developed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Alumni platform ever

Reviewed 3 months ago

Currently the Alumni to which I belong is defining between AlmaShines and Hivebrite. AlmaShines is undoubtedly the most cost-effective, without a doubt, however Hivebrite has a better usability and aesthetics, which is making us have doubts about the final choice. If money is not an issue, your Alumni should definitely choose this platform.

Pros

It is the platform that best implements the features. In particular, it is the only one that allows a high degree of customization in the construction of the platform's internal pages by the administrator himself, not depending on requesting changes to the company. It is the most beautiful and complete of all.

Cons

Technical support is the worst of all compared to competitors. The price, while not the highest, is among the highest. There is a charge for each financial transaction made by users within the platform, in addition to the standard fee for Stripe and Paypal, which is quite abusive and inconvenient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Choice for Alumni Orgs

Reviewed 9 months ago

HiveBrite has been instrumental in helping HBSANC reach our goals which centered around increased membership metrics and more efficiently executing our expansive events calendar (including a recent complete pivot from live to online events). HIveBrite’s Membership and Events modules has empowered us to reach all of those goals with the highest revenue numbers in club history and more club memberships than in the past five years and still climbing. Engagement is high as a large percentage of our alumni base is active on our platform even if they are not paid member. We have also successfully managed over 300 events in the past 2 years since migrating.

Pros

- Migrating our data was incredibly challenging as our existing database had many duplicate users and a vast array of legacy fields to either map to existing fields or create custom fields for. Migration support went above and beyond to guide us in best practices for both cleaning the data, customizing fields and even developing custom filters for our alumni map specific to our org’s needs. - Ability...

Cons

- Limited customization of reports- beta reporting module is in development - Lack of integration All in one and easy to use but It does not integrate with other platforms - No user forum to learn best practices for different features and use cases- I thinks is on the timeline

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hivebrite is cooler + has richer functionality + is more flexible + is a ridiculously-good value

Reviewed 5 years ago

Seriously. I found Hivebrite at the very end of an exhaustive search of over 50 different alumni management platforms. After countless platform demos that would generally end with having witnessed a feature/function-poor platform, or witnessing a polished platform that cost 3x or 4x what my non-profit was looking to spend, I met Jean, who gave me a tour of the Hivebrite platform. I think at...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Rob - Such a detailed and enthusiastic review means the world to us. We're definitely a team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super user-friendly, responsive, fun and simple platform for alumni!

Reviewed 5 years ago

It has been a great pleasure to work with Hivebrite team and to introduce this platform to alumni. As a luxury institution, we needed a unique product that would offer a high-quality solution for our end-users and optimise the current alumni network. This is exactly what we got from Hivebrite - a true win-win solution: a user-friendly and fun platform for alumni; and simple management and strong support for the alumni association. The platform offers an easy-access to the alumni from anywhere and more opportunities to engage and stay connected. Moreover, the Hivebrite team is constantly improving everyone's experience by actively listening to suggestions and finding innovative solutions for all requests.

Pros

The features offered by Hivebrite platform are very useful for both end-users and the administrator, for example: - The possibility to connect with channels like LinkedIn simplifies the login for users: one less password to remember! And the simpler it is, the greater number of people will stay connected which will facilitate the administrators' jobs. - The interactive map and "check-ins" are an...

Cons

No cons were added to this review

Vendor response

Thank you Sandra ¿ it is an honor for us to work with Glion !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good software to manage communities

Reviewed 7 months ago

We were looking for a software to unite and engage a very spread alumni community all over the world. It served the purpose good although there is a lot of soft engagement to be done in our side. But the platform helps to keep engagement.

Pros

Visual map of alumni is impressive. Easy events setup and communication is good. It will not fit all for sure, but will fit most.

Cons

Some features can be improved but they are on their track.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Three years on , still happy to have chosen Hivebrite

Reviewed 9 months ago

We are lucky to have a great account manager at Hivebrite who facilitates all aspects of our contacts with the company. [SENSITIVE CONTENT HIDDEN] listens to what we say and comes back with solutions. A pleasure to work with him!

Pros

Very easy to use, flexible AND reliable. You can tailor it to the contents and look & feel that you wish to give to your platform. The possibility to add any field of your choice, which are fully integrated in the overall standard functionality. Extensive search criteria for the community. Mobile app with push notifications. Excellent performance and responsiveness Fully multilingual - we serve both an English and a French audience

Cons

Minor irritating bugs, little visibility on developments road map although this has improved recently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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After over a year trying to build with a major competitor, finding Hivebrite was a gift.

Reviewed 4 years ago
Pros

-User's layout is easily intuitive and makes sense. -Content rich design has a lot of useful places for various types of data/info. -Elegant visual design that draws your members towards useful info. -Clean, cool, contemporary presentation. -For admin, the backend is smart, efficient, and makes sense relatively easy for an intelligent novice to quickly get it and get to work designing and building. -We're...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in one Community building tool

Reviewed 5 months ago

Excellent. Our community has taken to it very well, the features are a great fit for our team and our community, and the support from our account manager and the support team has been really great.

Pros

For us the best thing about this software has been how user friendly it is, both in the back end and for general users. This gave a greater uptake by users than expected and made it easier to on board new admins.

Cons

In some aspects, more customisation options would be preferable. In some of the key features like events, or mentoring it would be great to be able to customise the buttons or labels, or forms to our needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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IIT Alumni review

Reviewed 2 years ago

.

Pros

I like the Event section as it is very complete. The customer service is excellent and very punctual and always polite. The "People" page is very good, as it allows to have a quick visual of all the network and where it is located. The fact that I can pull out reports quite easily about many things from the "community" section in the back Office is also extremely useful!

Cons

Certain section should be more customisable. Such as the wall or the job&careers page by, for example, adding filters - especially for the jobs. I would like the Digest to be more customisable and, especially, I would find very useful to be able to create more than just one page like the NEWS one. Meaning, more than one page in which single pieces of content can be seen listed all together and then, by clicking on the single content, access another page or a pop-up window. The fact that folders in the Media Center section cannot be given an image, instead of remaining simple blank folders, is not very appealing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hivebrite is essential to the way we support our global membership base

Reviewed a year ago

Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend.

Pros

Very accessible and easy to use interface Customisable to allow for your own look and feel Provides most of the functionality you would look for in an online social community platform Friendly and approachable team Scalable for large numbers of users Easy to adopt

Cons

It's a single platform architecture for all business users so limited customisation as all users receive the same updates/changes The integration of video conferencing within the platform would be a huge boost in functionality More customisation choices would be nice, but not essential

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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internal networking platform with intuitive interface

Reviewed 5 years ago

It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.

Pros

I especially like the event user tap. Via Hivebrite, you can invite your members easily to an event and the platform ensures a smooth processing of payments. Furthermore, Hivebrite provides a platform, which completely undertakes the task of data management. If there is missing data of your members, you can easily start a campaign to collect the data you need. Since I am not an IT nerd, I really enjoy the user friendliness and the intuitive handling of the platform. Our alumni and student community is really happy about our new homepage. Especially the live feed and the weekly digest, which summarizes news, forum discussions or job opportunities, has become a must read for every community member.

Cons

Some features are not costumizable, but the Hivebrite team is doing the best to fulfill the special requirements of an alumni association and takes every suggestion into consideration.

Vendor response

Thank you so much Liesa!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Alumni Network Platform from Hivebrite

Reviewed 2 years ago

The overall experience is great! Especially concerning the interaction with Hivebrite, they are very quick in assisting with any questions and solving problems. The team also regularly asks the customers for possible improvements and tries to implement those. In general the relationship with Hivebrite does not feel like a customer/service provider relationship but more like a collaboration of two organisations that work towards a common goal.

Pros

The software is quite intuitive and easy to use also for people without a lot of computer experience. We love the design of the Network, it looks very modern and all the pictures as well as colors can be customized. One of the best features about this platform is that events, and news can be made public and used for marketing purposes. Also the built-in newsletter tool is a big advantage of this software.

Cons

One downside of Hivebrite is, that eventhough the software creates great statistics about user activities, post etc. those statistics cannot be exported or filtered for certain periods. The software is also still very young and has some bugs, but the development team is working hard to resolve those as quick as possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The team at Hivebrite was incredible. They were and continue to be flexible to our needs!

Reviewed 4 years ago

The ability to streamline our Program to best fit our users. Hivebrite integrates numerous functions that provide an easy to use interface for our team as well as incredible customer service and support for questions that arose during the setup process!

Pros

The Front Office interface and mobile software is very user friendly. Our team members love the aesthetic and multi-faceted system that Hivebrite provides. It is also very customizable from the Back Office so from an Admin perspective, setup was easy!

Cons

The lack of customizable options when it comes to font, color, sizing, and general edits. However, I believe that this is something that is being developed so it's really only a growing pain that Hivebrite is adjusting to!

Vendor response

Hi Nettie, thanks so much for your kind words. We really enjoy having you as a client. You have had some great ideas for product upgrades so it has been a pleasure doing some developments for Love Your Melon. Concerning the customization of fonts, text, etc... this will indeed go live to our clients in about 1 month or so. We are confident you will be pleased with the development! Thanks again. The Hivebrite Team UPDATED: Hi Nettie, the new text editor is now live, hope you enjoy it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PANDA Women Leadership Network / PANDA Directory

Reviewed 2 years ago
Pros

design, ease of use, growing set of functionalities that fit our purposes, very good customer support that helped out quickly when we had questions or problems

Cons

The most relevant problem for us was that sometimes sharing an event over the platform doesn't work our because there are two links - the "normal" one people share when they want to forward an event to a friend, but which works only for logged in platform members and the backend link that works for external visitors as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EIT Food review

Reviewed 6 months ago
Pros

Community building, Connecting people, Group functionality, Jobs & career functionality, frequent new release updates.

Cons

Adding multiple people to the Database could be way better, bugs were frequent, notification system could be a bit better (maybe adding icons for easier distinction on what it's about? (E.g. group notification, liked post, comment, etc))

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great team for great product

Reviewed 2 years ago

Using Hivebrite was an excellent choice as I am know able to manage a professional community with projects, opportunities, jobs, companies and people. The possibility to integrate external content is amazing as this allow me to bring huge value to my community.

Pros

The possiblity to customize the function giving us the propose evolutions to our users.

Cons

Nothing un particular - (I am not using all the features)

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