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Jotform Logo
Jotform
4.6
(1K)

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Powerful Forms Get It Done

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(69)

Jotform Pricing, Features, Reviews and Alternatives

Jotform product overview

Price starts from

29

Per month

Flat Rate

What is Jotform?

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Key benefits of using Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat

Jotform pricing information

Value for money

4.5

/5

1K

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jotform features

Functionality

4.5

/5

1K

Total features

226

24 categories

Most valued features by users

Third Party Integrations
API
Customizable Branding
Activity Dashboard
Content Management
Reporting & Statistics
Reporting/Analytics
Customizable Templates

Functionality contenders

Jotform users reviews

Overall Rating

4.6

/5

1K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

706

245

34

10

15

Pros
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
Cons
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

Overall rating contenders

RB
AvatarImg

Ron B.

Communications Manager

Higher Education, 201-500 employees

Review source

Overall Rating

Jotform Review

Reviewed a year ago

Transcript

Ron: My name is Ron. I'm a communications analyst. I give jotForm a four out of five. And for more reviews...

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Gil P.

Founder & CEO

Education Management, 1-10 employees

Review source

Overall Rating

Simply the Best!

Reviewed 2 months ago

Transcript

Gil: Hello, I'm Gil. I'm founder and CEO of my own company, and I give Jotform five out of five stars....

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Kavindu Githsara K.

Verified reviewer

E-Learning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful Online Form Automation System

Reviewed a month ago

As of Today, We are using JotForm over 4+ years continuously. We did not face any kind of system issues or troubles so far. We use it daily to collect our customers data and responses via 25 Jot Forms. Currently we are using Google Sheet and Google Drive integration which is really helpful for us to archive our daily targets. Their massive Template collection, Integrations and Widgets were very supportive to our business everyday. Finally i should say, as a system admin, JotForm is a Very Powerful Form Builder that can archive anyone's business requirements with a grate value by using only few simple clicks.

Pros

First of all, The user interface is brilliant. Very easy to understand. Easy Drag and Drop form builder saves lots of time in our corporate life. JotForm design process is very straight forward and gives ability to customize out forms according to our requirements. It allows our team to collaborate simultaneously which is a grate feature that i did not see from other competitors before. Another Plus point is that JotForm has lots or integration options with 3rd party systems like Paypal, Stripe, Skrill & etc. They provide few different pricing plans with a very attractive Free Plan which includes 5 Free Forms. Of course JotForm has a reasonable price when compare to its competitors. It has a grate library with over 10,000 Templates. E Signature is a another grate feature to mention.

Cons

Sometimes, Its confusing to find the right template for us. But eventually we do. I would appreciate if they can improve their customer service center. sometime it is harder to get a help instantly form their side. Better if they can implement more Tutorials and Guides us to follow.

Vendor response

Hello Kavindu, Thank you so much for taking the time to share your experience using our platform. You can check this link, https://www.jotform.com/help/, to view our quick guide. Rest assured, we're always working to add new services and features to Jotform. If you have any questions or suggestions, please contact us via the support contact form at https://www.jotform.com/contact/. We'll be glad to assist.

KM
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Karma M.

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful, professional tools for your small business, with no hit to your bottom line

Reviewed 24 days ago

Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Pros

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty...

Cons

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with...

Vendor response

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

TM
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Timothy M.

Graphic Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Good product, but price increases out of control

Reviewed 23 days ago
Pros

Jotform is the easiest online form builder, bar none. It is remarkably easy to use.

Cons

The prices keep increasing at massive rates. The software is no longer affordable for small-level users.

Vendor response

Hello Timothy, Thank you for the feedback. We believe that, because of the features and services we offer, our pricing is competitive with that of our rivals. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

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Tim W.

Verified reviewer

Architecture & Planning, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great transition from manual to digital

Reviewed 2 months ago

Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful. It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier. I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.

Pros

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those. I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

Cons

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

Vendor response

Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.

AR
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Anonymous Reviewer

Verified reviewer

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Been using this for years and Jotform has come a long way!

Reviewed 2 months ago

Great experience. The Jotform forms works with and without a website because you can just send people the link to any of your forms. For business owners just starting out, this is a great hack to get business coming in.

Pros

Whether you use the free or paid version, you have access to templates that create professional looking forms.

Cons

Although Jotform comes with templates, it did take a while to get used to using the software to create product based forms.

Vendor response

Hello, We're so grateful that you took the time to share your feedback with us. If you need assistance with your form, please don't hesitate to contact us at https://www.jotform.com/contact.

Jotform FAQs and common questions

Q. What type of pricing plans does Jotform offer?

Jotform has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Jotform?

Jotform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Jotform support?

Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Turkish


Q. Does Jotform support mobile devices?

Jotform supports the following devices:
Android, iPad, iPhone


Q. Does Jotform offer an API?

Yes, Jotform has an API available for use.


Q. What other apps does Jotform integrate with?

Jotform integrates with the following applications:
Tray.io, Authorize.Net, ConvertKit, Microsoft SQL Server, Constant Contact, Chargify, Make, PayPal, Google Analytics 360, Dropbox Business, Zoho CRM, Insightly, Worldpay, Campaign Monitor, Paymo, ActiveCampaign, MailerLite, Zapier, PayU, Knack, Solve CRM, BlueSnap, MongoDB, OneDrive, Airtable, ClinchPad, Trello, Google Drive, Box, Square Point of Sale, Pipedrive, Zoom Meetings, iContact, Egnyte, WordPress, Freshdesk, Sendinblue, Stripe, Automate.io, Paysafe, MariaDB, Oracle Aconex, GoCardless, EngageBay, SendGrid, Klaviyo, Google Contacts, Typeform, Akita, Basecamp, GetResponse, CyberSource, Weebly, PayPal Invoicing, Meta for Business, CardConnect, 2Checkout, Highrise, monday.com, Keap, ClickUp, VerticalResponse, Google Calendar, Mad Mimi, Mailchimp, Braintree, Wrike, PayJunction, Joomla, Asana, Podio, Salesforce Platform, IFTTT, AWeber, Smartsheet, HubSpot CRM, Evernote Teams, Zendesk Suite, Microsoft Excel


Q. What level of support does Jotform offer?

Jotform offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat

Common Jotform comparisons

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