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Wix Reviews - Page 3
10,252 reviews
Recommended
Brittany W.
Hospitality, 501-1,000 employees
Used weekly for 2+ years
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It has been a positive experience. The platform is incredibly user-friendly, making it easy to build a professional-looking website without needing advanced technical skills. The drag-and-drop editor is intuitive, and the variety of templates available allows for a lot of customization to fit all my customer's brand needs.
What I love most about Wix is its intuitive drag-and-drop builder, which makes it incredibly easy to design and customize websites without needing any coding background/knowledge. The vast library of templates and design elements allows for customized and professional-looking sites. It also offers a wide range of features on an easy-to-use platform.
The biggest drawback for me is that once you choose a template, you can’t easily switch to a different one without losing your content. This limits flexibility if you want to refresh your site’s design down the line.
Jackie M.
Automotive, 11-50 employees
Used daily for 2+ years
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Overall, Wix is costly and customer service can be a challenge, but there is certainly no perfect option. As far as what I have experience with through some of the other major platforms, this is the best solution for small businesses. It can be easily used by someone with no experience and for professionals. You can build a website without putting any money towards it, and I would definitely recommend doing that if you're on the fence.
Wix is a great platform that is both easy-to-use as a CRM tool and building platform. Whether you're experienced with web building or completely clueless, it offers options that work for any experience level. For small businesses, Wix offers enough tools and resources that you could run your entire business through one platform if you know what you're doing.
Wix is on the pricier side. Customer service can be completely hit or miss depending on which service rep you get, and they seem to try to drive you towards the AI and website answers, even when your solution doesn't lie there.