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IT Documentation Software

Last updated: February 2026

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36 software options

NinjaOne logo

NinjaOne

NinjaOne simplifies IT with one platform

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NinjaOne Documentation allows IT teams to easily and securely document credentials, procedures, and environmental details so technicians never have to waste time hunting for information again.

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IT Glue logo

IT Glue

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, intelligent IT Documentation solution which is designed to help IT teams manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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Document360 logo

Document360

AI-powered knowledge base and documentation software

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Document360 is an AI-powered platform designed to create and publish IT documentation, self-service knowledge bases, and API docs. It offers robust features like AI content assistance, intelligent search, markdown support, version control and localization tools.

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TeamViewer logo

Remote support, remote access & device management software

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TeamViewer captures remote session details, aiding IT teams in maintaining accurate, compliant technical documentation.

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Jira logo

Project management and work tracking software

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Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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M-Files logo

Cloud-based document management platform.

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M-Files is a Context-First document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency.

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Domotz logo

Network Monitoring and Management Made Simple

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Discover, monitor, and manage networks of any size with Domotz. Start with Free Discovery to gain instant visibility, then scale with simple per device pricing at $1.50 per device per month.

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Nuclino logo

Your team's collective brain

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Nuclino is a unified collaboration tool that helps you bring all your work together in one place. You can share ideas, organize knowledge, and manage projects, all in one lightweight, intuitive workspace that works like your team's collective brain.

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Device42 logo

Automated IT infrastructure visualization & management tools

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Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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SuperOps logo

PSA-RMM PLATFORM FOR MSPs

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SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

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Passportal logo

Encrypted cloud-based, automated password protection

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N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs), which offers password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n

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Faddom logo

Real-time dependency mapping made easy.

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Automate IT documentation with always-updated maps of systems, flows, and dependencies. No Visio. No spreadsheets.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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ClickHelp logo

Create, translate and publish your technical documentation!

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ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

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IT Portal logo

The most flexible platform for KBs, Docs, Passwords, & more.

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Our document management solution will help your business organize all IT data and passwords in a secure and structured platform.

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NetExplorer Workspace logo

Cloud-based file sharing and management software solution

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NetExplorer is a cloud storage software in French and English with file management and collaboration tools. Key attributes include data migration, audit trail, backup & recovery, API, offline access, content & user management, data migration, digital signature, SSL security, and access control.

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XIA Configuration logo

Network documentation tool

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XIA Configuration is a server documentation tool which generates network documentation automatically for the user's IT infrastructure.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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BlueSpice logo

Do knowledge management the Wiki Way!

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BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation: from software usage to admin manuals, best practices, how-tos, sprints, reports, minutes, IT security management and much more.

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HelpCenter.io logo

Empower your customers for self-service

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Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.

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Popular it documentation comparisons

Jira logo
Trello logo
JiravsTrello
TeamViewer logo
AnyDesk logo
TeamViewervsAnyDesk
Confluence logo
Google Docs logo
ConfluencevsGoogle Docs
Freshservice logo
Zendesk Suite logo
FreshservicevsZendesk Suite
IT Glue logo
Passportal logo
IT GluevsPassportal
Document360 logo
Zendesk Suite logo
Document360vsZendesk Suite
NinjaOne logo
Datto RMM logo
NinjaOnevsDatto RMM
M-Files logo
Microsoft SharePoint logo
M-FilesvsMicrosoft SharePoint
Domotz logo
PRTG logo
DomotzvsPRTG