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Free Knowledge Base Software
Last updated: February 2026
75 software options
Sponsored
Document360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered knowledge base and documentation software
We have pricing plans to suit every stage of your business. Please contact us for more details.
Read more about Document360
livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Pricing starts from $25 per user for the top tier amount of users. Pricing will increase for less users and descrease for more users as you scale up your contact center.
Read more about livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)
Read more about Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software
Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $9/seat/month, billed annually, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below: Basic plan: starting at $9/seat/month billed monthly Standard plan: starting at $12/seat/month billed monthly Pro plan: starting at $19/seat/month billed monthly Enterprise: contact Monday.com for enterprise pricing 14 days free trial, no credit card needed. 30-day money back guarantee.
Read more about monday.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote team collaboration and knowledge workspace
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month
Read more about Confluence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. The Custom plan starts at $61.00 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API.
Read more about Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work automation and team collaboration in one platform.
Pricing applies to each user added to the workspace.
Read more about Flowlu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
Free trial available. Standard pricing starts at $20 per user per month. Standard: $25 user / month, or $20 user / month billed annually Plus: $40 user / month, or $35 user / month billed annually Company: $60 user / month billed annually Help Scout serves businesses from small to enterprise. Plans range from Free to keep everyone on the same page, to Standard for automation features and reporting, to Plus for advanced reporting & features designed for large teams. All Plans include 24x7 support, unlimited volume & storage, and 40+ third party integrations.
Read more about Help Scout
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unlock Your Sales Potential
14-day free trial, no credit card required. Starter plan - FREE for up to 2 users. Team plan - $39.90 per month, paying annually Growth plan - $59.90 per month, paying annually
Read more about Teamgate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
Read more about Agile CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration and information management tool
FuseBase is free for individuals.
Read more about Fusebase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Lite Plan: $15/user/month when billed annually. $19/user/month when billed monthly. Pro Plan: $39/user/month when billed annually. $49/user/month when billed monthly. Elite Plan: $59/user/month when billed annually. $69/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $15 per seat per month. Service Hub Professional starts at $100 per seat per month. Service Hub Enterprise starts at $150 per seat per month.
Read more about HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Free: 2 agents included Mini: $45/month, per team Essentials: $95/month, per team Plus : $295/month, per team
Read more about Crisp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable IT service management solution
Pricing information is available on inquiry.
Read more about Cherwell Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly).
Read more about Chaport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based collaborative knowledge management software
Stack Overflow for Teams is available across four pricing plans, outlined below. - Free Plan: Always free for up to 50 teammates. No credit card required. - Basic Plan: $6.50 per teammate per month. Centralized knowledge and collaboration platform for small and growing teams. Includes up to 250 teammates. - Business: $13.50 per teammate per month. For small and medium-sized businesses seeking advanced administrative tools. Includes unlimited teammates. - Enterprise: Custom Pricing - please contact us for more information. For medium to large businesses with additional security, configurability, and content management needs. Includes unlimited teammates and is customized to your needs.
Read more about Stack Overflow for Teams
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A made-to-measure CRM for an off-the-shelf price.
30-day free trial, no credit card required. CRM: $45 per user, per month Business: $92 per user, per month
Read more about Workbooks