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Knowledge Management Software
Last updated: April 2026
380 software options
Sponsored
Slack
5
17.2K
4
5.6K
3
906
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Helpjuice
5
77
4
22
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management platform
Read more about Helpjuice
Confluence
5
2K
4
1.3K
3
244
2
31
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote team collaboration and knowledge workspace
Read more about Confluence
Document360
5
201
4
82
3
5
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered knowledge base and documentation software
Read more about Document360
livepro
5
149
4
30
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Read more about livepro
BOSSDesk
5
92
4
45
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Read more about BOSSDesk
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Axero
5
49
4
36
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intranet software and collaboration solutions.
Read more about Axero
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Haiilo
5
11
4
19
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered intranet for communication and engagement.
Read more about Haiilo
Hub
5
17
4
10
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first sustainability-driven intranet for SMEs
Read more about Hub
Shelf
5
91
4
13
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management solution
Read more about Shelf
The Generator
A simple and interactive course builder
Read more about The Generator
Thought Industries
5
51
4
23
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Leading Customer Learning & Intelligence Platform
Read more about Thought Industries
Trainual
5
402
4
87
3
12
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Onboarding and training software
Read more about Trainual
Aha!
5
429
4
107
3
23
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform for strategic product roadmapping
Read more about Aha!
TextExpander
5
49
4
12
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work faster & smarter with TextExpander's powerful snippets.
Read more about TextExpander
Happeo
5
23
4
13
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An exclusive G Suite integrated Intranet & social platform
Read more about Happeo
KMS Lighthouse
5
11
4
8
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management for call centers, tech support and more
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training
Read more about KMS Lighthouse
ThinkOwl
A complete AI solution for all your customer support needs.
Read more about ThinkOwl
Yonyx
5
197
4
53
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Decision tree driven Interactive guides for customer service
Read more about Yonyx
Lessons Learned Database
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A database for storing and searching for lessons learned
Read more about Lessons Learned Database
Optify
5
13
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamlined coaching management system
Read more about Optify
Breezio
Community and Collaboration Platform for Associations
Read more about Breezio
