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Moxo Logo

Streamline service orchestration processes for customers.

Table of Contents

Moxo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Moxo overview

What is Moxo?

Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences.

Business processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction.

Moxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences.

Leading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships.

Key benefits of using Moxo

• Streamlined Workflow Automation: Simplifies and modernizes complex workflows, enabling businesses to manage client, vendor, and partner interactions seamlessly in a single digital workspace.

• Comprehensive Workflow Orchestration: Supports end-to-end processes, including client onboarding, document collection, account servicing, and exception handling.

• Customizable Workflow Templates: Personalize high-touch service experiences while maintaining operational efficiency through customizable templates.

• Enhanced Collaboration Tools: Offers native actions such as digital signatures, file requests, and real-time collaboration to facilitate efficient communication and task management.

• Industry-Specific Solutions: Trusted by global leaders across industries like financial services, healthcare, legal, real estate, consulting, and more to meet unique regulatory and operational needs.

• Bank-Grade Security: Ensures data protection with a multi-layered security framework compliant with global standards like GDPR and SOC III. Privacy and permission-based access are tailored for regulated industries.

• Integration Capabilities: Seamlessly integrates with CRMs like Salesforce and HubSpot, external applications like DocuSign, and thousands of other tools via Zapier for automated workflows.

• Data Synchronization: Automatically syncs data at configurable intervals to ensure alignment with existing systems of record.

• Private Labeled: Provides private-labeled mobile apps and web portals powered by Moxo to maintain brand identity.

Ease of Use: Pre-built templates or custom workflows allow businesses to get started quickly across mobile and web platforms.

• Operational Efficiency Gains: Consolidates workflows into a unified platform, reducing email clutter by over 95% while improving process efficiency.

• Global Client Success Stories:
- BNP Paribas launched "MyWealth," a secure hub for wealth clients.

- Savills streamlined property assessment workflows for enhanced client experiences.
- Palmetto optimized customer onboarding for solar panel installations.
- Scotiabank facilitated personalized wealth management services.
- Kobayashi Group centralized home application documentation.
- Parents as Teachers simplified access to educational resources for parent educators.
- Emirates NBD delivered exceptional service experiences for wealth management clients.

• Scalable Platform for All Business Sizes: Adapts to the operational needs of diverse organizations, from small businesses to global enterprises.
• Customizable Branding: Empowers businesses to showcase their unique identity through tailored branding options for apps and portals, ensuring consistent client-facing experiences.

• Award-Winning Design: Recognized globally for its user experience and interface design in the SaaS sector.

• Real-Time Notifications & Alerts: Keeps stakeholders informed with automated notifications and reminders. Magic links allow users to jump directly into tasks without delays.

• Advanced Reporting & Insights: Offers detailed reporting on ongoing workflows, providing businesses with actionable insights to measure KPIs and enhance efficiency.

Starting price


Alternatives

with better value for money

Moxo’s user interface

Ease of use rating:

Moxo reviews

Overall rating

4.0

/5

24

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.48/10
Rating distribution

5

4

3

2

1

8

11

4

0

1

Pros
“I like the ability to share any and all file types. I also like that you can record your screen and send what you are doing.”
Verified reviewer profile picture

Katie R.

Executive Assistant

“I love how not only that I can share documents to other employees but I can also screen share and show them what I'm doing and looking at.”
Verified reviewer profile picture

Katelyn R.

Licensed Realtor

“I love that you can create templates to save AND customize them so much.”
GK

Gabi K.

Wellness Package Coordinator

Cons
“The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up.”
Verified reviewer profile picture

Brittany B.

Office Manager

“I don’t like the aspect that the chat history disappears after a while unless you upgrade it. That can be frustrating sometimes.”
EL

Evelyn L.

Healthcare Assistant

“I couldn't get over its clunkiness. There were too many ways to use it and I would get lost in the tabs.”

Verified reviewer

Anonymity request

Who uses Moxo?

Based on 24 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Entertainment
Information Technology and Services
Legal Services
Marketing and Advertising
Others

Use cases

Project Management
Customer Communications Management
Digital Signature
Cloud Communication Platform
Portal

Moxo's key features

Most critical features, based on insights from Moxo users:

Electronic signature
Document management
Portfolio management
Access controls/permissions
Mobile signature capture
Data security

All Moxo features

Features rating:

Commenting/Notes
Project planning/scheduling
Task management
Client portal
Client management
Compliance management
SSL security
File sharing
Contact management
Forms automation
Business process automation
Content management
Authentication
CRM
Reminders
Reporting/Project tracking
Alerts/Notifications
Chat/Messaging
Activity dashboard
API
Email management
Real-Time chat
Property management
Property database
Real-Time notifications
Real-Time reporting
Remote Deposit
Workflow configuration
Progress tracking
Progress reports
Process modeling & designing
Predictive analytics
Personalization
Payment processing
Parent portal
P2P payments
Owner portal
Onboarding
On-Demand communications
Offboarding
No-Code
Negative feedback management
Multi-Party signing
Multi-Channel communication
Website management
Video support
Vendor master data management
Vendor management
Unified directory
Trust accounting
Transaction monitoring
Transaction management
Time tracking
Third-Party integrations
Text analysis
Tenant portal
Template management
Team collaboration
Tax management
Task progress tracking
Surveys & feedback
Student information/records
Status tracking
SMS messaging
SMS Banking
Single sign on
Search/Filter
Rules-Based workflow
Residential properties
Reporting/Analytics
Rent tracking
Mobile alerts
Customer portal
Curriculum management
Contract/License management
Content library
Content creation
Conflict management
Communication management
Commission management
Collaboration tools
Client/Property matching
Classroom management
Churn management
Cash management
Case notes
Call routing
Call recording
Calendar management
Billing & invoicing
Bill payment
Batch communications
Audit trail
Audio/Video conferencing
Attendance tracking
Archiving & retention
Analytics
Agent management
Active directory integration
Mobile access
Maintenance management
Live chat
Listing management
Lease management
Lead management
Knowledge management
Interactive content
Insurance management
Full text search
Financial management
Feedback management
Event triggered actions
Event calendar
Enrollments/Onboarding
Email marketing
Document storage
Document review
Document generation
Document capture
Digital signature
Deadline management
Dashboard
Customizable templates
Customizable forms
Customizable branding
Customer segmentation

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Moxo pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Moxo price and value

Value for money rating:

To see what individual users think of Moxo's price and value, check out the review snippets below.

“I like the ability to share any and all file types. I also like that you can record your screen and send what you are doing.”
Verified reviewer profile picture

Katie R.

Executive Assistant

“I love how not only that I can share documents to other employees but I can also screen share and show them what I'm doing and looking at.”
Verified reviewer profile picture

Katelyn R.

Licensed Realtor

Moxo integrations (28)

Integrations rated by users

We looked at 24 user reviews to identify which products are mentioned as Moxo integrations and how users feel about them.

Integration rating: 5.0 (1)

Google Drive logo
Google Drive

Integration rating: 5.0 (1)

Moxo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Live Online
In Person
Documentation

Moxo FAQs

Q. What type of pricing plans does Moxo offer?

Moxo has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Moxo?

Moxo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Moxo support?

Moxo supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


Q. Does Moxo support mobile devices?

Moxo supports the following devices:
Android, iPad, iPhone


Q. Does Moxo offer an API?

No, Moxo does not have an API available.


Q. What other apps does Moxo integrate with?

Moxo integrates with the following applications:
Filevine, Drop, Microsoft Outlook, Dropbox Business, Zoho CRM, Jira, Zapier, Jumio, Gmail, OneDrive, Google Drive, Microsoft Teams, Stripe, Smarsh, Slack, Redtail CRM, Xero, HubSpot CRM, Google Sheets


Q. What level of support does Moxo offer?

Moxo offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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