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Telegram Logo

Cloud-based mobile and desktop messaging app for all devices

Table of Contents

Telegram - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Telegram overview

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Based on 6397 verified user reviews

What is Telegram?

Telegram is a team communication tool offering key features such as real-time chat, secure data storage, file sharing, alerts/notifications, discussions/forums, and audio calls, among others.

Who uses Telegram?

Reviews for Telegram come from a wide variety of industries, including Computer Software (9% of reviewers), Information Technology and Services (9%), and Marketing and Advertising (5%). The most frequent use case for Telegram cited by reviewers is instant messaging & chat (81% of reviewers).

What do users say about Telegram pricing?

Most reviewers indicate that Telegram delivers excellent value for money due to its wide range of free features and lack of ads or subscription fees. Some users report that the premium version feels costly and does not provide enough additional value.

What are the most popular integrations for Telegram?

The Telegram integrations most frequently cited by reviewers are: WhatsApp (a live chat product rated 4.2 out of 5 for its integration with Telegram) and Instagram (a social networking product, 4.2).

Starting price

Alternatives

with better value for money


Pros & Cons

Communities

Encryption

Accessibility

Conferencing

Alerts

Fraudulence

Telegram’s user interface

Ease of use rating:

Telegram pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(36)
3-4(1,796)
5(4,565)

What do users say about Telegram?

Reviewers indicate Telegram is valued for its large group capacity, cross-platform access, and robust file sharing, making it useful for both personal and business communication. They appreciate the security features, such as end-to-end encryption and privacy controls, and find it reliable for sharing messages, media, and documents across devices without storage limits. They also highlight its customization options and the ability to join diverse communities and channels.

Some say the app can be initially confusing due to its many features, and note it is less popular than competitors, making it harder to convince contacts to switch. They mention occasional concerns about account recovery, interface complexity, and moderation transparency, but generally feel it enhances communication and collaboration.

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Who uses Telegram?

Based on 6,397 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Marketing and Advertising
Education Management
Others

Use cases

Instant Messaging & Chat
Team Communication
Customer Communications Management
Photo Editing

Telegram's key features

GetApp's analysis of 1,062 verified user reviews collected between July 2021 and January 2025 identifies Telegram's most critical features and summarizes user sentiment about those features.

Real-Time chat

Reviewers appreciate Telegram's real-time chat for its instant messaging capabilities, allowing users to send and receive messages, photos, videos, and other media without delay. They highlight the ability to create large group chats, support for over 200 users, and synchronization across multiple devices. Users value the encryption and security capabilities, ensuring privacy. They also enjoy the fun elements like stickers, emojis, and voice recordings. Some users mention the lack of end-to-end encryption by default as a concern. Of the 615 Telegram users who gave detailed accounts of their use of Real-Time Chat, 97% rated this feature as important or highly important.

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“There is no limit to the number of people who can join a video call. The new version of the Telegram application now allows users to make group video conversations with an infinite number of individuals, allowing all subscribers in a channel to participate in the video conference.”
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Mehdi a.

freelancer

“What i like about real time chat in telegram is the ability for members of a group talk to each other in real- time that run in side with texting and media sharing within a chat thread ”
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Emmanuel E.

Media strategist


Secure data storage

Reviewers indicate that Telegram's secure data storage is highly valued due to its end-to-end encryption, ensuring only the intended recipient can access messages and files. They appreciate the cloud storage capability, which allows access to data from any device and protects data even if a device is lost. Users trust Telegram's security measures and have not experienced data leaks. However, some mention that the storage system can consume significant space on mobile devices. Of the 244 Telegram users who gave detailed accounts of their use of Secure Data Storage, 95% rated this feature as important or highly important.

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“Secure data storage is highly valued by Telegram. End-to-end encryption is used, so only the intended receiver can access the exchanged messages and files. This function guarantees confidentiality and shields private data from unauthorized access.”
AM

Alice M.

CEO

“Telegram uploads to their servers all files and messages from user's cloud chats. As a result, a user's data is always safe even if the device is lost, and a user can access it from anywhere and at any time. End-to-end encryption is used in secret chats. This means that all data is encrypted with a key known only to user and the recipient. Without direct access to user's device, neither Telegram nor anyone else can learn what content is being sent in those messages. User's private chats are not saved on Telegram servers.”
WM

Winfield M.

Freelancer


File sharing

Users find Telegram's file sharing capabilities impressive, noting the ability to share large files up to 2GB without restrictions. They appreciate the support for various file formats, including documents, photos, videos, and audio. Reviewers highlight the convenience of accessing shared files from any device and the seamless integration with other apps. They also value the unlimited cloud storage and the ability to forward documents easily. Some users mention the high quality of shared media as a significant advantage. Of the 618 Telegram users who gave detailed accounts of their use of File Sharing, 95% rated this feature as important or highly important.

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“I enjoyed sharing a lot and a lot of files of all kinds, as I mention that when you share the pictures they keep their taste without any impact, as well as videos, and one of the highlights of file sharing is that when you share a file you downloaded within Telegram you will not lose any data network, As with many other applications, . I don't forget the ease of recording audio and visuals with high efficiency and quality, and one of the best added and admired so much is group voice calls within groups or channels, it was a special experience I will always be grateful to Telegram. ”
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MOHAMMEDALMUSTAFA R.

Freelancer


Alerts/Notifications

Reviewers appreciate Telegram's customizable alerts and notifications, allowing them to choose which types of alerts to receive and set different notifications for group chats and personal messages. They find the real-time notifications helpful for staying updated on important messages and events. Users value the ability to mute notifications for specific chats and the integration with wearable devices. However, some mention issues with notifications not syncing properly and the annoyance of receiving alerts for new contacts joining Telegram. Of the 581 Telegram users who gave detailed accounts of their use of Alerts/Notifications, 92% rated this feature as important or highly important.

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“Customization: Telegram allows users to customize their notification settings to their preferences. Users can choose which types of alerts they want to receive, such as messages from specific contacts or group chats”
ee

eslam e.

data intry

“Telegram does well with real-time notifications for chats, but sometimes it doesn't sync unless I open the app. It also integrates well with my WearOS watch for alerts and instant replies. It gets difficult to follow your chat threads in group chats, but it's helpful that Telegram notifies you separately when someone replies or mentions your name.”
RP

Rekha P.

Data Scientist


Discussions/Forums

Reviewers highlight Telegram's discussions and forums as valuable for maintaining communication within large groups, supporting up to 200,000 members. They appreciate the ability to create and join groups easily, share files, and view previous messages. Users find the capability useful for team coordination, sharing ideas, and conducting polls. They also value the anonymity and privacy options. Some users note that Telegram is more suited for real-time chats rather than lengthy discussions, suggesting other platforms for more structured forums. Of the 306 Telegram users who gave detailed accounts of their use of Discussions/Forums, 88% rated this feature as important or highly important.

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“Discussions/Forums are a section to highlight in this software because they are accessible to all Telegram users, even if you do not have added contacts you can create and join groups of up to 200,000 members - which means that the groups or channels do not have limit-.”
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Josías G.

Marketing

“Telegram offers groups and channels and again...this is a feature that stands out compared to their competitors. Not only that it is comfortable to use as a user, but hosting your own groups / channels is so SIMPLE and QUICK. Just 2 clicks away to making your own groups and the amazing feature is that you can host / create your own group and have literally HUNDREDS OF THOUSANDS of members participating in the group chat! This is hands down the best feature!”
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Edward H.

Professional Property Advisor


Audio calls

Users report that Telegram's audio calls are reliable and offer clear voice quality, even with low internet connectivity. They appreciate the end-to-end encryption, ensuring secure communication. Reviewers find the capability useful for making international calls without extra charges and value the ability to switch between audio and video calls seamlessly. Some users mention occasional connection issues and dropped calls, but overall, they find the audio call capability convenient and effective for communication. Of the 376 Telegram users who gave detailed accounts of their use of Audio Calls, 84% rated this feature as important or highly important.

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“What I like about Telegram's unique audio calling feature, The ease of doing the call, and the audio quality is a plus in Telegram's audio feature. Telegram made it simple for us to make calls from our desktop devices, unlike other messaging platforms that restrict to mobile-only. I also like the fact the Voice and video calls in Telegram are end-to-end encrypted.”
EE

Emmanuel E.

Executive Director

“One specific thing I like about audio calls in Telegram is that it doesn't require a strong network connection to get the best quality which is different from other Apps. With limited network connections you can still enjoy the best audio call on Telegram”
OO

Onibudo O.

GIS Analyst and Cartographer


All Telegram features

Features rating:

Screen sharing
Document storage
Project management
Group messaging
Reminders
Search/Filter
Contact management
Multi-Channel communication
Multi-Language
Chat/Messaging
Batch communications
Video support
SSL security
On-Demand communications
Conferencing
Drag & drop
Collaboration tools
Interaction tracking
Video conferencing
API
Personalization

Telegram awards

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Telegram pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Telegram price and value

Value for money rating:

Of 175 reviews that provide robust commentary on Telegram's price and value, 90% mention it in a positive light.

Most reviewers indicate that Telegram offers excellent value for money, particularly highlighting its extensive range of free features. They appreciate that the app is free to download and use, with no ads or subscription fees for the basic version. Users find the free version efficient and practical, offering functionalities such as voice and video calls, group and channel creation, and a vast array of stickers and bots. They also value the cross-platform availability and the open API and source code.

Some reviewers feel that the premium version, which includes additional features like larger upload sizes and voice-to-text conversion, is costly and does not offer enough value to justify the price. They mention that many fun stickers and other features are restricted to premium users, which can be a drawback. Some users report that the premium service seems unnecessary and that the cost is high compared to the benefits it provides.

, and

To see what individual users think of Telegram's cost and value, check out the review excerpts below.

“Telegram is one of the best application available in Apps store and Google Play store which is free of cost reliable for everyone you can share a lot of data with your family members friends and with your team.”
HM

Hassan M.

Video Editor

“It has various features which I like which include Excellent designing of software, Enormous amount of stickers, Cross-Platform application, a strong feature of chat and availability of unique channels, amazing voice and video chat feature and most importantly all the features free of cost.”
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Sonal J.

Microsoft Learn Student Ambassador

“a lot of features and stickers are restricted for premium users only which is costly. ”
LS

Leila S.

Research scientist

Telegram integrations (223)

Integrations rated by users

We looked at 6,397 user reviews to identify which products are mentioned as Telegram integrations and how users feel about them.

Integration rating: 4.2 (43)

I am using this app as well. Some of my colleague, depends on this app because it has been their routine and doesn't want explore the telegram, for them, their go to app is this.

i use it to contact with most of my contacts and customers because in my country whatsApp is more popular but I use telegram too

Very important, you can use it a lot Like chats Save photos in high quality You can create educational groups and channels.

If we combine the features of Whatsapp with those of Telegram, it improves for the better, and it gets easier to use.

Because I have some contacts that only use whatsaap so to get in touch with these people I need to have both

As whatsapp is more common among the users in general but i believe telegram will be the same soon

whatsapp provides better chatting experience but with less features available in telegram

WhatsApp is a good option but it does not have the ability to transfer large files

Because of limited content sharing and limited numbers of video conferencing.

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Anonymous R.

Registered Nurse

1/9

Telegram support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum

Telegram FAQs

Q. What type of pricing plans does Telegram offer?

Telegram has the following pricing plans:
Pricing model: Free, Open Source

These products have better value for money


Q. What is Telegram used for?

Telegram and Telegram Messenger is a cloud-based voice chat and messaging service that is supported by free apps compatible with all leading devices. With an emphasis on performance speed and simplicity of use, Telegram also boasts a secure approach with two layers of end-to-end encryption for all data. Users can place voice calls and send instant messages with emoji's and custom sticker designs, share images, video and file attachments of any format. Available within the browser and free to install on Windows, Mac, Linux, iOS, Android and Windows Phone, Telegram can be deployed on all devices simultaneously with messages synced automatically across any number of phones, tablets and PCs. Designed for universal use, the service is particularly suited to business users and small teams due to the flexible install, file sharing and contact group options. Telegram contacts are able to invite and connect traditionally via stored, known contacts already stored in the device or by the creation and search of public usernames. Usernames and sharable t.me links allow chats to be conducted without the need for exchanging numbers, while the setup of groups, supergroups and channels facilitate mass private / public community communications. Additional key features include open developer support with API's available for the creation of internal "Bot" programs and the embedding of messaging services within custom applications. Telegram also has its own imaging tools such as animated gif search, photo editor and a custom "sticker" design platform, while providing cloud storage and caching for managing media assets off-device.


Q. What are the benefits of using Telegram?

  • Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 & 64-bit) with a focus on security and speed of performance.


  • Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.


  • Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers.


  • Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain.


  • Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients.

  • Q. Who are the typical users of Telegram?

    Telegram has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Telegram support?

    Telegram supports the following languages:
    Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish


    Q. Does Telegram support mobile devices?

    Telegram supports the following devices:
    Android, iPad, iPhone


    Q. Does Telegram offer an API?

    Yes, Telegram has an API available for use.


    Q. What other apps does Telegram integrate with?

    Telegram integrates with the following applications:
    WhatsApp, Instagram


    Q. What level of support does Telegram offer?

    Telegram offers the following support options:
    Email/Help Desk, Chat, FAQs/Forum

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