App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Instant Messaging & Chat Software with Multi-User Collaboration (2026)

Last updated: April 2026

Key features of Instant Messaging & Chat Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Real-Time Chat: Reviewers value instant messaging for seamless communication, media sharing, and collaboration, emphasizing its role in business, gaming, and personal interactions. 92% of reviewers rated this feature as important or highly important.
Real-Time Notifications: Users appreciate customizable notifications for immediate alerts, staying informed and responsive to messages, updates, and important communications. 90% of reviewers rated this feature as important or highly important.
Mobile Access: Reviewers highlight the convenience of mobile access for staying connected, attending meetings, and managing tasks on the go with full feature parity. 89% of reviewers rated this feature as important or highly important.
File Sharing: Users find file sharing essential for easy collaboration, supporting various file types and large sizes, enhancing efficiency in team projects. 88% of reviewers rated this feature as important or highly important.
Screen Sharing: Reviewers emphasize screen sharing for facilitating remote presentations, real-time collaboration, and effective communication during meetings. 85% of reviewers rated this feature as important or highly important.
Collaboration Tools: Users appreciate integrated tools for real-time editing, file sharing, and communication, enhancing teamwork and productivity across projects and locations. 84% of reviewers rated this feature as important or highly important.