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Instant Messaging & Chat Software for Small Business (2026)

Last updated: February 2026

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137 software options

Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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Connecteam is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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Slack logo
Category Leaders

A single place for team communication and workflows

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Slack is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Axero logo
Category Leaders

Intranet software and collaboration solutions.

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Axero is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Staffbase logo

The first AI-native employee experience platform

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Staffbase is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Phone Support, Email/Help Desk.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Chat, Email/Help Desk, Knowledge Base.

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Homebase logo

All-in-one platform to manage hourly team

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Homebase is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Trainual logo

Onboarding and training software

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Trainual is available for Small Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

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Google Workspace logo
Category Leaders

Collaboration application suite for teams

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Google Workspace is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support.

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Trello logo

Visual collaboration tool for shared project perspectives

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Trello is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Asana logo

Project tracking and workflow management platform

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Asana is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Google Meet logo

Messaging, voice, and video calls for team communication

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Google Meet is available for Small Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk.

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GoTo Meeting logo

Online meeting software with HD video conferencing

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GoTo Meeting is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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Users also considered
Basecamp logo

Flexible project management and team communication tool

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Basecamp is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Telegram logo
Category Leaders

Cloud-based mobile and desktop messaging app for all devices

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Telegram is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum.

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monday.com logo

Project management software

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monday.com is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Users also considered
ClickUp logo

Productivity platform for marketing agencies

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ClickUp is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Webex Suite logo

One app for everything. And everyone.

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Webex Suite is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

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ScreenConnect is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Google Chat logo

Communication tool for businesses and non-profits

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Google Chat is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Users also considered
Miro logo

Miro is a visual workspace for innovation

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Miro is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Users also considered
When I Work logo

Staff scheduling, time tracking, and communication tool

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When I Work is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

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Zoho Meeting is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

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Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

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Workplace from Meta is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

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