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Top Rated Remote Work Software with Freshdesk

Last updated: June 2026

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40 software options

ScreenConnect logo

Remote meeting platform for resolving customers' queries

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ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

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Rippling logo

Workforce management across HR, finance, and IT. 

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Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

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Clockify logo

Time tracking and employee scheduling solution

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Time tracker for remote work providing proof for work done. Track work activity, see who works on what, and improve productivity. It’s easy to set hourly rates as a basis for calculating payroll and making sure each employee is compensated fairly. Clockify is free for unlimited users.

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Jibble logo

Meet the new standard in employee time tracking.

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The 100% free time tracking and attendance software for deskless teams, helping prevent buddy punching and time theft with GPS tracking, facial recognition, and automated timesheets.

It's easy-to-use, and free forever for unlimited users.

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Guru logo

Connect all company knowledge. Access it everywhere. Build t

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AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

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Zoho Assist logo

Cloud-based remote support solution

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Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Toggl Track logo

Cloud-based time tracking software for data-driven teams.

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Toggl Track is time tracking software that helps boost productivity and revenue by offering customizable reports from team time data.

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ISL Light logo

Remote support software & unattended remote access

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ISL Online is remote desktop and support software for IT teams, MSPs, and enterprises. Secure attended and unattended access to Windows, Mac, Linux, and mobile. No VPN required. AES 256-bit E2EE, ISO 27001 certified. Cloud, self-hosted, or private cloud deployment.

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MeisterTask logo

Collaboration and task management software.

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MeisterTask is the most intuitive project and task management tool on the web for team members working at home, in the office or remotely.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Miro logo

Miro is a visual workspace for innovation

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Miro is the online collaborative whiteboard platform that empowers remote teams to collaborate — and creates a central place that keeps projects organized. Miro has 250+ ready-made templates for brainstorming, workshops, user journey mapping, and more. Sign up and start collaborating with your team!

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Process Street logo

AI-enabled compliance operations platform.

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Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

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Automox logo

Cloud-based platform for patch management

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Automox is the endpoint management platform built for the era of autonomous operations

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TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer facilitates remote work by providing secure access and control of office devices and resources from any location.

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VirtualPBX logo

One simple plan. Everything included.

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VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

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Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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This feature equips your agent to make or take calls for the company via routing calls to the mobile phone irrespective of the location while maintaining all the standard features of call tracking, recording, and much more!

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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EV Reach logo

Remote support management solution

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EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

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ManageEngine ADSelfService Plus logo

Self Service Password Management and Single Sign On Solution

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ADSelfService Plus enables secure remote work by combining endpoint MFA, offline-capable password self-service, cached credential updates, and mobile apps so users can regain access from anywhere while IT maintains strong identity controls.

Read more about ManageEngine ADSelfService Plus

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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Happeo logo

One place for company knowledge. Always accurate.

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Happeo is a modern intranet built for distributed teams. One official place for company knowledge — organised, searchable, and kept accurate over time — so remote employees find answers independently, regardless of timezone or tenure.

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CircleLoop logo

Cloud based business telephony system

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CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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