Velocify Pricing

This is a very good product when it comes to lead routing in Salesforce. It has been very stable and user-friendly as well.

The lead prioritization platform is very rigid, and holds to Velocify's best practices - not your own. In the end, our reps did not use it, and it became an expensive routing tool. It seems that the representative has not done much to enhance the platform for the native Salesforce side.

Nurture program and the ability to text from the platform is great. The ability to have it continually contact candidates automatically is invaluable.

Expensive, hard to handle large amounts of data, expensive to nurture large campaigns from inside the software. Would need to look outside for that ability.

Features, performance, and support are superb. Rarely experience downtime and the interruptions in service that do occur are resolved quickly. Very flexible system that can be tailored to exacting specifications and needs. Readily accessible support documents and instructional videos assists users in educating/familiarizing themselves with how to use system features.

Price can get prohibitive when adding additional features beyond the basic lead management functions. Per user fees and restrictive contract terms can leave companies with very expensive empty "seats" if the number of active users decreases (especially early in the annual contract cycle). Administrator seats incur all the same fees that basic users do even though few to none of the features being charged for are needed or utilized by Admin.

You can make changes on the fly but not anything like as promised upon on boarding. Very difficult to find a lot of positive to say about this program or the account reps.

Company is extremely unethical. Blatantly lied about it being out of the box, hundreds of hours customizing, duplication of leads, lack of mobile capability and automated emails look like they are sent from a commodore 64. Extremely pricey system to not be able to use from cell phone. Reps lie. Charged us for 10 licenses they knew were not in use and refused to answer questions or refund money. They fully understand the switching costs associated with a CRM and are not afraid to exploit customers.

It is very simple to use and set up. Intuitive and customizable enhanced Ul. The whole marketing process is easy and fast.

It is the most expensive of the products I have used.

Velocity is very easy to use and is a great software for pulling leads. Customer service is also really helpful and they are willing to fly out to your office for additional training with an additional cost. There are few bugs too with the software.

No cons were added to this review

The software provides an excellent framework to design our consistent and repeatable strategy to sales. Instead of 50 loan officers doing things 50 different ways, we build the process around best practices. We then monitor and make adjustments as necessary. Furthermore, the implementation team is the best I've ever worked with, and the support staff is highly responsive.

I've never been a huge fan of the pricing model I felt like I was buying an airline ticket on Spirit Airlines. I know the reporting is lacking, but that isn't a big deal as long as we have a better way to pull the data out of Velocify and load it into our intelligence software. We're really struggling with this now.

If you are going to spend money on Marketing, you need a device that can track the results. It allows me to track the activity by originator(actions), leads to apps, apps to loans and what vendor is the most cost-effective. The tracking and reminder features are great. I use the pops-ups, hit them as they appear and then leave the email as a reminder to get ahold of the client before I am done that day. The program helps me keep track of my personal results daily.

I don't like the fact that you need an administrator to format standard emails.

All CRMs have their complexities, positives and negatives. We tried pretty much every one out there, and even tried building our own several times before choosing Velocify, (formerly Leads360) I like the fact that our manager has always been there for us when we needed him. When times got tough, he worked with us, and because of that, I have told many colleagues about them.

I would like to be able to have some of the enterprise features without the higher price, as my sales team has downsized.

The product seems to be user-friendly, and the vendor's pricing is very competitive. The vendor is also extremely responsive in making sure that we get the best service for our company's needs. The integration with other products seemed pretty easy. The leads seemed to be in the same place, and that helps with tracking calls and potential clients.

It could be easier to view more detail for a snapshot for each lead instead of pressing so many buttons.

I work in the Lead Gen space, and being able to refer agents to a third party vendor who is going to help them to be more successful helps me sell more internet leads to my agents. Velocify is proven technology and a great partner to both sides of the industry.

The biggest complaint for any technology will always be cost. However, until you're ready to give away a free product, I don't think consumers will ever drop that one.

Velocify is a data-driven company, and the basis of their software comes from years of experience analyzing what inside sales practices result in higher conversions. They are not guessing, but rather letting the data drive the features of their product. Because of this, unlike many other software platforms, users get huge value out of the box.

There wasn't a Salesforce app for a while, but they have solved this now.

It is one of the best CRM applications I have seen, the interface is very friendly, the colors are very appropriate, in terms of the fluency to perform tasks and reports I think it is very well balanced. I thought it was excellent, the automatic voice mail function

I found the cost a little high, the mobile application still has errors with mid-range smartphones, it is only available in English.

It's immensely simple to use while still providing powerful analytics and customization. Vendor is cost-friendly and eager to help when needed. Their uptime is immensely impressive, as is the response time from support.

I wish that the system provided sufficient document storage. Having to work through a third party is not ideal for our business.

What I like most is the time my rep has taken to learn my business. This allows us to have a strategic conversation on what would work best for me.

What I like least is the price, but as the saying goes, "You get what you pay for." Velocify is the Mercedes-Benz of lead management software and a must have for anyone in the internet lead business.

The product is very easy to use. The Velocify team is very helpful and always finds a solution.

They need to have more custom reporting available for each account. All the canned reports are there for your use; however, I'm in need of combining the canned reports and this is an extra programming and development cost.

The system's functionality is easy to understand, and I appreciate the ease of filtering for needed criteria & making updates/comments/follow-up reminders.

I dislike the higher price for leads, amount of different company's allowed to purchase the same lead, and the inability to return certain bad leads.

The price. This product is a lot cheaper then some of its competitors. The product does the job we need it to do.

The customer support is not good. The support team tries to point their fingers anywhere except at their own product. However, 9 times out of 10, the problem is with the product.

At the time when we signed the contract with Velocify, they were the less-expensive option, and they suited our needs very well.

Their customer service is very poor. I've been left waiting for hours after submitting a request for a really simple fix.

I like the ease of use and the analytics. I also like seeing what my Agents are doing and not doing, along with all the info necessary to correct.

The cost is a bit high, and with no prior knowledge, it was difficult to get things tuned up.

It allows multi marketing platform, near full stack possibilities but has usage limits on members, emails, text, etc..

Dated User Interface, Hard to find sections you need to navigate quickly. You have to buy credits, costs more than having your own service integrated with Twilio.

I like that it has a decent price, and it is so easy to use and efficient at getting the maximum amount of calls out while keeping everything organized.

I can honestly say I don't have anything I dislike about this product.

I like the functionality and usability.

Everything is great! My rep is always available. The interface and functionality of the system is second to none, and the price is very reasonable for everything it does.