getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Contact Center Software for Public Administrations (2026) - Page 2

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


178 software options

VICIdial logo

Open source call center software with predictive dialer

learn more
VICIdial is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about VICIdial

Users also considered
CXone Mpower logo

Cloud-based contact center software

learn more
CXone Mpower is available for Public Administrations and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about CXone Mpower

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
XM for Customer Experience is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about XM for Customer Experience

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Front

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

learn more
Dialpad is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Dialpad

Users also considered
Telnyx Suite logo

All-in-one communications platform & API

learn more
Telnyx Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Telnyx Suite

Users also considered
Five9 logo

Cloud contact and call center software

learn more
Five9 is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

Read more about Five9

Users also considered
PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

learn more
PhoneBurner is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about PhoneBurner

Users also considered
Calabrio ONE logo

Comprehensive performance software for contact centers

learn more
Calabrio ONE is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Calabrio ONE

Users also considered
XCALLY logo

Omnichannel contact center management

learn more
XCALLY is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat.

Read more about XCALLY

Users also considered
TenFold logo

Have better customer conversations

learn more
TenFold is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about TenFold

Users also considered
LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

learn more
LogMeIn Rescue is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LogMeIn Rescue

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Creatio CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Creatio CRM

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

Users also considered
Squaretalk logo
Category Leaders

All-in-one contact center platform for sales automation

learn more
Squaretalk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

Read more about Squaretalk

Users also considered
RingCX logo

AI-powered contact center

learn more
RingCX is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about RingCX

Users also considered
MiVoice Business Solution logo

AI-powered communications solutions for all industries

learn more
MiVoice Business Solution is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about MiVoice Business Solution

Users also considered
Aspect Workforce logo

Empower your team and streamline operations with Aspect WFM.

learn more
Aspect Workforce is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, Phone Support.

Read more about Aspect Workforce

Users also considered
Phonexa logo

Cloud-based all-in-one marketing platform

learn more
Phonexa is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Phonexa

Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

learn more
ZIWO is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

Read more about ZIWO

Users also considered
Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

learn more
Readymode is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Readymode

Users also considered
Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

Users also considered
wolkvox logo

Communication management system for contact centers

learn more
wolkvox is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about wolkvox

Users also considered
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

learn more
ServiceNow Customer Service Management is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about ServiceNow Customer Service Management

Users also considered
Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

learn more
Nextiva Contact Center is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Nextiva Contact Center

Users also considered