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Customer Engagement Software for Small Business (2026) - Page 3
Last updated: March 2026
606 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Design and automate business workflows in minutes.
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Business Data OS
Read more about Formaloo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one conversion optimization suite for website owners
Read more about Lucky Orange
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Read more about CustomerHero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer-Powered Growth
Read more about Influitive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about CXone Mpower
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Loyalty & Marketing Platform
Read more about TapMango
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Salesforce Marketing Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Read more about Pendo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Read more about Wati
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform
Read more about Braze
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution
Read more about Shopper Approved
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Read more about Missive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Proof Solution for eCommerce, marketing, and SaaS
Read more about WiserNotify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review monitoring software for multi-location businesses
Read more about ReviewTrackers
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
Read more about Zoho Campaigns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Learning management and course authoring solution
Read more about LearnUpon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based document and proposal and tracking software.
Read more about ClientPoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
Read more about Rocketlane