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Top Rated Customer Engagement Software with Small business - Page 2

Last updated: November 2026

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290 software options

Dubb logo

Video management platform

Dubb is a SaaS video communication platform

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LiveChat logo

AI-based live chat for customer support and sales teams

Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free!

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SurveyLab logo

Survey software and questionnaire tool

SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.

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Typeform logo

Interactive form builder for data collection

Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

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ProveSource logo

Social proof for increasing trust & conversions on websites

ProveSource uses social proof to increase trust and conversions on websites

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LearnUpon logo

The future of learning is agentic.The journey is human.

Move beyond the limits of the traditional LMS into the Agentic Learning Platform era, where intelligent agents elevate human capability.

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Blackhawk Network logo

Cloud-based customer loyalty tool for retailers.

Blackhawk Network offers cloud-based customer loyalty gift card programs for retail and eCommerce businesses, empowering them to drive sales and expand their reach. With their digital reward, gift card, and payment solutions, businesses can tap into the power of gift cards to attract new customers and retain existing ones. By leveraging Blackhawk Network's expertise, businesses can maximize the potential of gift cards as a revenue-generating tool.

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Feedier logo

Gamified customer engagement & feedback collection tool

Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

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Hiver logo

The agentic customer service platform.

Hiver is the agentic customer service platform where teams and AI work together to resolve complex customer issues across channels.

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Delighted logo

Cloud-based customer and employee experience platform

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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VideoAsk logo

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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monday CRM logo

Customer relationship management solution

Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams.

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Growave logo

Marketing app for Shopify

Growave is an all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

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Braze logo

Cloud-based customer engagement platform for B2C

Braze is a cloud-based customer engagement platform for B2C brands to orchestrate cross-channel messaging, activate first-party data.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.

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OneSignal logo

Maximize Engagement. Minimize churn.

OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

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Upnify CRM logo

Web-based customer relationship management (CRM) solution

Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

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Revetize logo

Business marketing software for small businesses

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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Bettermode logo

All-in-one community platform for branded communities

Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. Build a knowledge base and Q&A, collect feedback and engage your customers with gamification and notifications; enable them to connect under your brand.

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Acobot logo

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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Waitwhile logo

Waitlist app & queue management system for every business

Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

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Nudgify logo

CRO using Sales Pops, Social Proof and FOMO notifications

Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges

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Text Request logo

Ignite customer engagement

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

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Zipteams logo

Cloud-based AI CRM & dialer for sales teams

Cloud-based AI CRM platform combining dialer, conversation intelligence, coaching, and pipeline analytics for sales and revenue teams.

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