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Customer Engagement Software Integrated with Salesforce Service Cloud (2026)

Last updated: April 2026

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30 software options

Freshdesk logo

Online helpdesk system and customer service software

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Integrates with Salesforce Service Cloud, CallPage, Responsly, …

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Integrates with Salesforce Service Cloud, UserVoice, Jira, …

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Sprout Social logo

Social Media Management Software for Business

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Integrates with Salesforce Service Cloud, Scoop Analytics, UserVoice, …

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CXone Mpower logo

Cloud-based contact center software

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Integrates with Salesforce Service Cloud, Fuze , Dextr, …

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Salesforce Marketing Cloud logo

Customer relationship management solution

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Integrates with Salesforce Service Cloud, ActiveTrail, Deebr, …

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Integrates with Salesforce Service Cloud, watsonx Assistant, UserVoice, …

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ChurnZero logo

Customer engagement & retention for subscription businesses

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Integrates with Salesforce Service Cloud, Teamwork.com, Pendo, …

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BombBomb logo

Authentically intelligent video messaging

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Integrates with Salesforce Service Cloud, Operations Hub, IXACT Contact, …

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Sprinklr logo

Social media management, analytics & strategy planning.

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Integrates with Salesforce Service Cloud, Marketo Engage, Snaps , …

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk Suite

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Gainsight CS logo

Customer success platform

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Integrates with Salesforce Service Cloud, Marketo Engage, Pendo, …

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3CLogic logo

Cloud Call Center Solutions

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Integrates with Salesforce Service Cloud, Observe.AI, ServiceNow, …

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Planhat logo

Customer success platform

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Integrates with Salesforce Service Cloud, Pendo, Azure AI services, …

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Idiomatic logo

Use data to turn feedback into features with confidence.

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Integrates with Salesforce Service Cloud, Pendo, Twitter/X, …

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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Integrates with Salesforce Service Cloud, Jenesis Software, GoLux Enterprise, …

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Antavo logo

Antavo AI Loyalty Cloud

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Integrates with Salesforce Service Cloud, UEAT, Google Analytics 360, …

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iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

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Integrates with Salesforce Service Cloud, Kiamo, Google Analytics 360, …

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Totango logo

Accelerate Revenues with Customer Engagement Management

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Integrates with Salesforce Service Cloud, Marketo Engage, Prime MLM Software, …

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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Integrates with Salesforce Service Cloud, Telegram, Twitter/X, …

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Agendize logo

Agendize Appointment Scheduling

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Integrates with Salesforce Service Cloud, WordPress, Zapier, …

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Integrates with Salesforce Service Cloud, ServiceNow, Google Maps, …

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Glance logo

Cobrowsing and digital engagement platform

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Integrates with Salesforce Service Cloud, Genesys Cloud CX, Amazon Connect, …

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Velaro logo

Driving business success through every conversation.

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Integrates with Salesforce Service Cloud, Azure AI services, Microsoft Azure, …

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Fullview logo

The AI customer service agent that sees, guides and acts

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Integrates with Salesforce Service Cloud, Dixa, Zendesk Suite, …

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Glia logo

Personalized live customer experience & engagement

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Integrates with Salesforce Service Cloud, Orbipay EBPP, Google Analytics 360, …

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