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Best Customer Engagement Apps Integrated with Salesforce Service Cloud

17 software options

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Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Integrates with Salesforce Service Cloud, Auvik, Xero, …

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Sprinklr

4.2
(60)

Social media management, analytics & strategy planning.

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Integrates with Salesforce Service Cloud, Marketo Engage, MARMIND, …

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BombBomb

4.5
(101)

Video messaging tool for more clear, effective communication

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Integrates with Salesforce Service Cloud, PieSync, IXACT Contact, …

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ChurnZero

4.8
(103)

Customer engagement & retention for subscription businesses

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Integrates with Salesforce Service Cloud, Google Workspace, Jira, …

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Genesys Cloud CX

4.2
(121)

Mobile optimized cloud call center with multichannel routing

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Integrates with Salesforce Service Cloud, UserVoice, Google Workspace, …

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Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Integrates with Salesforce Service Cloud, UserVoice, Jira, …

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INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk

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Gainsight CS

4.4
(34)

Customer success platform

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Integrates with Salesforce Service Cloud, Marketo Engage, Segment, …

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Totango

4.2
(19)

Accelerate Revenues with Customer Engagement Management

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Integrates with Salesforce Service Cloud, Marketo Engage, Jira, …

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Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

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Integrates with Salesforce Service Cloud, Twilio, DocuSign, …

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Agendize

5.0
(6)

Agendize Appointment Scheduling

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Integrates with Salesforce Service Cloud, Wordpress, Constant Contact, …

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Amity

3.9
(7)

The Most Powerful Customer Success Software.

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Integrates with Salesforce Service Cloud, Marketo Engage, Google Workspace, …

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RingCentral Engage Digital

4.7
(3)

Unified management tool for customer service conversations

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Integrates with Salesforce Service Cloud, IntelliTrust, Pipefy, …

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Moxie Concierge Email Management

3.4
(7)

Connect Employees, Collaborate, and Share Knowledge

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Integrates with Salesforce Service Cloud, SharePoint

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Glia

5.0
(1)

Personalized live customer experience & engagement

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Integrates with Salesforce Service Cloud, Google Analytics, Salesforce Sales Cloud, …

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Snaps

5.0
(1)

Conversational AI platform for eCommerce businesses

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk, …

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Relay

(0)

Mobile engagement automation for service based enterprises

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Integrates with Salesforce Service Cloud, Marketo Engage, Salesforce Sales Cloud, …

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