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Customer Loyalty Software with Predictive Analytics

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2M+ monthly users.

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Comarch Loyalty Marketing Platform logo
4.5
6

Powering hundreds of loyalty programs worldwide.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Comarch Loyalty Marketing Platform users   
No pros & cons found
Kangaroo logo
4.7
95

An all-in-one Loyalty and Marketing Platform for businesses.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Kangaroo users   
avatar
avatar
+15
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
We face some problems in the updated. Requires a lot of human interference.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being applied to one transaction.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
We face some problems in the updated. Requires a lot of human interference.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being applied to one transaction.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
We face some problems in the updated. Requires a lot of human interference.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being applied to one transaction.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
Customer Frontlines logo
4.7
247

Customer experience management (CXM) platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Customer Frontlines users   
avatar
avatar
avatar
+15
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Our experience has been great. They were great to work with during our implementation and are always willing to work with us on a project or if we have questions.
Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.
Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).
The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.
Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.
Some of the features with text IQ is a little confusing.
Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.
They have a lot of suggestions on best practices to make the surveys most effective. They have several features and partners that you can add on once you start moving beyond the basics.
Integration with other platform by creating the embedded variable give you a lot of flexibility. And the best part is the customer support - very responsive with the optimized answers to your queries.
Features like StatsiQ are awesome for being able to read the responses in bulk without a statistical background.
The product is very easy to use. I like that the format is clean cut and clear with not a lot of information to sort through.
I take a lot of online surveys and Qualtrics seems to be one of the best in terms of functionality and ease of use. I've never encountered an issue with this tool.
Infinite survey question options, great online support, strong user community, very low learning curve.
Our organization enjoys the amount of visual data this software provides for us. We are easily able to deploy data gathering tools, like surveys, and get a quick real time overall view of the data.
I mostly like how quickly we were able to get surveys created and running. We were able to integrate our solution with Salesforce.
The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.
Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.
Preferred Patron Loyalty logo
4.9
104

Loyalty marketing and gift card management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Preferred Patron Loyalty users   
avatar
+15
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
Zoho CRM Plus logo
4.4
63

Unified Customer Experience platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.1
Pros and Cons from Zoho CRM Plus users   
avatar
avatar
avatar
+15
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
Zoho CRM logo

Zoho CRM

4.3
6.6K

CRM software that helps you sell smarter, better, faster.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
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Trustpilot

4.5
1.1K

Customer review management platform for online businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Trustpilot users   
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+15
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.