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Best Customer Satisfaction Apps Integrated with Salesforce Sales Cloud

47 software options

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Customer rating



Qualtrics CustomerXM

4.7
(224)

Customer experience management (CXM) platform

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Integrates with Salesforce Sales Cloud, Marketo Engage, Jira, …

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Delighted

4.9
(33)

Easiest to use customer and employee experience platform.

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Integrates with Salesforce Sales Cloud, Airtable, Donesafe, …

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GetFeedback

4.8
(40)

Send better surveys. Collect better feedback.

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Integrates with Salesforce Sales Cloud, Jira, Alida CXM & Insights Suite, …

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Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Integrates with Salesforce Sales Cloud, IFTTT, Marketo Engage, …

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with Salesforce Sales Cloud, monday.com, StackTome, …

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Medallia Experience Cloud

4.5
(28)

The pioneer and market leader in Experience Management

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Integrates with Salesforce Sales Cloud, Marketo Engage, Twilio, …

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Refiner

4.7
(3)

User feedback & customer survey software for SaaS companies

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Integrates with Salesforce Sales Cloud, Airtable, Segment, …

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Alchemer

4.5
(281)

Listen. Empower. Engage.

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Integrates with Salesforce Sales Cloud, Twitter, Easy Insight, …

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Startquestion

4.9
(147)

Online survey creator and feedback collection

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Integrates with Salesforce Sales Cloud, Google Analytics, Zapier, …

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Qualaroo

4.8
(16)

Powerful Survey And Feedback Management Tool

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Integrates with Salesforce Sales Cloud, Marketo Engage, Segment, …

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Keatext

3.8
(18)

Feedback analysis for customer experience

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Integrates with Salesforce Sales Cloud, iperceptions, Zendesk

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Heyday

4.6
(11)

Conversational AI platform for eCommerce & retailers

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Integrates with Salesforce Sales Cloud, Twilio, LoyaltyLion, …

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Playvox

4.8
(79)

Quality Assurance Software for customer service teams.

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Integrates with Salesforce Sales Cloud, ServiceNow, LiveChat, …

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Pipefy

4.6
(266)

the Work Management platform

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Integrates with Salesforce Sales Cloud, ADP Workforce Now, Xero, …

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Genesys DX

4.4
(26)

AI-powered customer engagement platform

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Integrates with Salesforce Sales Cloud, Jira, Google Analytics, …

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SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

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Integrates with Salesforce Sales Cloud, Microsoft Excel, Amazon EC2, …

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SurveyMonkey

4.6
(8.7K)

A market-leading survey platform.

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Integrates with Salesforce Sales Cloud, Inspire, RevCent, …

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Trustpilot

4.5
(612)

Customer review management platform for online businesses

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Integrates with Salesforce Sales Cloud, Endorsal, PolicyFlow, …

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CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Integrates with Salesforce Sales Cloud, Twitter, Maintenance Care, …

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SmartSurvey

4.7
(93)

Online survey & questionnaire tool

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Integrates with Salesforce Sales Cloud, Maintenance Care, Google Analytics, …

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123FormBuilder

4.4
(119)

Web forms: as easy as 1-2-3!

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Integrates with Salesforce Sales Cloud, Marketo Engage, Worldpay, …

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SurveyLab

4.9
(54)

Survey software and questionnaire tool

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Integrates with Salesforce Sales Cloud, Dropbox Business, Google Analytics, …

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QuickTapSurvey

4.6
(75)

In-person Surveys, Mobile Forms & Kiosks (Works Offline)

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Integrates with Salesforce Sales Cloud, Marketo Engage, Formstack Documents, …

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INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

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Integrates with Salesforce Sales Cloud, Zendesk, Salesforce Service Cloud

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Retently

5.0
(25)

Net Promoter Score & customer feedback collection

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Integrates with Salesforce Sales Cloud, ConnectWise Manage, Xero, …

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