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Customer Support Software
Last updated: April 2026
267 software options
Sponsored
SparrowDesk
AI driven helpdesk for customer support
Read more about SparrowDesk
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
CoSupport AI
5
10
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fully Customizable AI Agent for Customer Service
Read more about CoSupport AI
Intercom
5
738
4
283
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Fin
5
9
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent for customer service
Read more about Fin
Text
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support platform for unified service
Read more about Text
Assembled
5
58
4
25
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent workforce planning for modern support teams
Read more about Assembled
Assembled AI
Intelligence for every customer conversation.
Read more about Assembled AI
RenewityRMA
5
9
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Returns management and product service tracking solution
Read more about RenewityRMA
Helpfruit
5
7
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
Textel
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS solution for contact centres
Read more about Textel
AzureDesk
5
26
4
23
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
have" features of enterprise class systems offered to all businesses at
minimal cost.
Read more about AzureDesk
Surfboard
5
5
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support team scheduling, made simple.
Get shift planning, scheduling, forecasting & communication in one place, for £10 per month.
Read more about Surfboard
Quidget
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Handle up to 80% of Tier-1 support with AI
Read more about Quidget
SupportSyndicate
AI powered multichannel customer support platform
Read more about SupportSyndicate
xFind
5
8
4
6
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI driven enterprise search platform
Read more about xFind
AIVITEX
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive digital service management platform
Read more about AIVITEX
Jeeva
help leaders transform their companies into customer-centric
Read more about Jeeva
Agent.ai
Artificial Intelligence Customer Service
Read more about Agent.ai
Wizr AI
Cloud-based and AI-enabled customer support platform
Read more about Wizr AI
Ochatbot
5
7
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Read more about Ochatbot
Emplifi Service Cloud
End-to-end care and support for your customer
Read more about Emplifi Service Cloud
DVSAnalytics Workforce Optimization
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve Your Contact Center Customer Experience
Read more about DVSAnalytics Workforce Optimization
