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NPS Software with Access Controls/Permissions (2026)

Last updated: February 2026

NPS Software Key Features

    Based on 347 user opinions, we identified 6 features that are important for any product in NPS Software

  • Reporting/Analytics

    View and track pertinent metrics

    Average user rating

    4.4

  • NPS Survey Structure

    Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

    Average user rating

    4.7

  • Third-Party Integrations

    Set up connections to third-party platforms to improve business processes

    Average user rating

    4.5

  • Surveys & Feedback

    Gauge satisfaction and receive information for improvement and success

    Average user rating

    4.8

  • Customizable Questions

    Tailored or customizable questions for more targeted and relevant data collection

    Average user rating

    4.7

  • Multi-Language

    Manage and support multiple languages

    Average user rating

    4.4
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Devices supported

Organization types

User rating

61 software options

Survicate logo

Survicate

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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Typeform logo

Typeform

Build forms at the drop of a prompt

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Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results.

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Alchemer logo

Alchemer

Category Leaders

Customer experience management and online survey platform

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Listen360 logo

Listen360

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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Users also considered
ReviewInc logo

ReviewInc

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Users also considered
CustomerHero logo

CustomerHero

Category Leaders

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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Users also considered
SurveyMonkey logo
Category Leaders

AI-powered platform for surveys, forms, and market research

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Automate your Net Promoter Score® (NPS) program with SurveyMonkey so you can spend more time acting on the customer insights and identifying promoters and detractors. Start capturing NPS in a matter of hours with a benchmarkable template that helps you see how you stack up.

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Users also considered
Jotform logo

Cloud-based form builder tool for digital forms.

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

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Users also considered
XM for Customer Experience logo
Category Leaders

Customer experience management (CXM) platform

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Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform.

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forms.app logo

Forms automation and survey software

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Web-based application that will help you create online forms easily and quickly.

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Flex Surveys logo

Employee Engagement Survey solution that saves time & money.

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Drive a high-performance culture with our Net Promoter Score (NPS), designed to enhance customer loyalty and satisfaction through targeted feedback.

NPS provides a clear perspective on customer sentiment by capturing insights from a wide range of stakeholders.

Read more about Flex Surveys

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SmartSurvey logo

Online survey & questionnaire tool

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SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

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Users also considered
CheckMarket logo

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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SurveyLab logo

Survey software and questionnaire tool

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SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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Users also considered
Zonka Feedback logo
Category Leaders

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Users also considered
Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Users also considered
Empuls logo
Category Leaders

Employee engagement platform to connect and celebrate

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Empuls is an all-in-one employee engagement and motivation platform that offers Rewards & Recognition, Pulse Surveys, eNPS surveys, 1-on-1 Feedback, Social Intranet and People Analytics in one powerful solution.

Trusted by 1000+ brands across the globe, Empuls helps organizations to build high-perf

Read more about Empuls

Users also considered
GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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Users also considered
InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

Read more about InputKit

Users also considered
Sitejabber logo

Reviews collection, management, and publishing platform

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Sitejabber is an AI-driven reviews platform that allows brands to manage their reputation by collecting, monitoring, and sharing business and product reviews, resulting in expanded visibility, more buyers, and business growth.

Read more about Sitejabber

Users also considered
Blue logo

Flexible automated 360 degree feedback reviews, with Blue

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Implement a flexible & automated 360-degree feedback review process with the Blue.

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Users also considered
Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

Read more about Retently

Users also considered
zenloop logo

Collect, Analyze & Act on Customer Feedback

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zenloop offers a Customer Experience Action Management Platform. The solution allows businesses to collect, analyze, and automatically translate customers’ insights into impactful initiatives. zenloop closes the gap between feedback and action that leads to a perfect customer journey.

Read more about zenloop

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