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NPS Software with Monitoring (2026)

Last updated: April 2026

NPS Software Key Features

    Based on 352 user opinions, we identified 6 features that are important for any product in NPS Software

  • Reporting/Analytics

    View and track pertinent metrics

    Average user rating

    4.4

  • NPS Survey Structure

    Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

    Average user rating

    4.7

  • Third-Party Integrations

    Set up connections to third-party platforms to improve business processes

    Average user rating

    4.5

  • Surveys & Feedback

    Gauge satisfaction and receive information for improvement and success

    Average user rating

    4.8

  • Customizable Questions

    Tailored or customizable questions for more targeted and relevant data collection

    Average user rating

    4.7

  • Multi-Language

    Manage and support multiple languages

    Average user rating

    4.3
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39 software options

SurveyMonkey logo
Category Leaders

Online survey and feedback collection platform

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Automate your Net Promoter Score® (NPS) program with SurveyMonkey so you can spend more time acting on the customer insights and identifying promoters and detractors. Start capturing NPS in a matter of hours with a benchmarkable template that helps you see how you stack up.

Read more about SurveyMonkey

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Jotform logo

Cloud-based form builder tool for digital forms.

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

Read more about Jotform

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Trustpilot logo

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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Nicereply logo

The effortless way to champion customer experience

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Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever.

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Users also considered
CustomerHero logo
Category Leaders

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

Read more about CustomerHero

Users also considered
XM for Customer Experience logo
Category Leaders

Customer experience management (CXM) platform

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Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform.

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CheckMarket logo

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

Read more about Delighted

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

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Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

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Listen360 logo

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

Read more about InputKit

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Questback logo

Experience Management

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Questback is an Experience Management platform solving customer experience with branded NPS surveys.

Their mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions we serve customers in the Nordics and the rest o

Read more about Questback

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SmartCustomer logo

Reviews collection, management, and publishing platform

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The customer reviews platform where millions of buyers and businesses worldwide come together.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

Read more about Retently

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

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Track and improve your Net Promoter Score with advanced survey tools and real-time analytics. Turn feedback into growth with Netigate.

Read more about Netigate

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Trustmary logo

Improve your website with fresh reviews

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Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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InMoment logo

Customer and employee experience management software

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InMoment’s XI platform gives you the ability to measure and analyze your Net Promoter Score, as well as any other metric you might use. This approach gives you the ability to create dashboards so what you see is most important to you, design and send surveys, and close the loop with customers.

Read more about InMoment

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

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Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

Read more about XEBO.ai

Users also considered
allswers logo

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

Read more about allswers

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