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NPS Software for Small Business (2026)

Last updated: February 2026

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101 software options

Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

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Typeform logo

Build forms at the drop of a prompt

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Typeform is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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Alchemer logo
Category Leaders

Customer experience management and online survey platform

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Alchemer is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Listen360 logo

Build a solid reputation with reduced churn & good reviews.

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Listen360 is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk.

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SurveyLegend logo
Category Leaders

Mobile-friendly survey management platform

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SurveyLegend is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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CustomerHero logo
Category Leaders

Online survey creator and feedback collection

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CustomerHero is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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SurveyMonkey logo
Category Leaders

AI-powered platform for surveys, forms, and market research

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SurveyMonkey is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Vantage Circle logo

Recognize work, support wellness, and listen in one platform

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Vantage Circle is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base, 24/7 (Live rep).

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Jotform logo

Cloud-based form builder tool for digital forms.

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Jotform is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Trustpilot logo

Customer review management platform for online businesses

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Trustpilot is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Zoho Survey logo

Cloud-based tool for creating and manging surveys

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Zoho Survey is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Nicereply logo

The effortless way to champion customer experience

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Nicereply is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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XM for Customer Experience logo
Category Leaders

Customer experience management (CXM) platform

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XM for Customer Experience is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about XM for Customer Experience

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forms.app logo

Forms automation and survey software

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forms.app is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

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Flex Surveys logo

Employee Engagement Survey solution that saves time & money.

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Flex Surveys is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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SmartSurvey logo

Online survey & questionnaire tool

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SmartSurvey is available for Small Business and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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CheckMarket logo

Cloud-based enterprise survey software solution

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CheckMarket is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

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AskNicely logo

Make every customer experience awesome, every time.

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AskNicely is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat.

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SurveyLab logo

Survey software and questionnaire tool

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SurveyLab is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Users also considered
Qwary logo
Category Leaders

Survey software for hospitality, retail, and other sectors

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Qwary is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Users also considered
Zonka Feedback logo
Category Leaders

Turn feedback into intelligence, action, and growth

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Zonka Feedback is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

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Great Recruiters is available for Small Business and offers the following support options: Email/Help Desk.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

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